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Supermarket Italy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Supermarket Italy Reviews Summary

Supermarket Italy has a rating of 3.9 stars from 4,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 2nd among Grocery sites.

service
518
quality
4,647

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17,098 reviews

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Pennsylvania
1 review
0 helpful votes
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Pleased.
August 3, 2023

Very well pleased.Well pleased with the the wed site.

Date of experience: August 3, 2023
Texas
1 review
0 helpful votes
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Item never received
September 2, 2023

Item never received and have already notifed supermarket italy twice. It is very disturbing to pay for an item and not ever have received it. The fact that my complaints have not even been acknowledged is even more upsetting

Date of experience: August 3, 2023
New Jersey
1 review
0 helpful votes
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Love SuperMarket Italy
August 3, 2023
Updated review

Fantastic, They have many quality product and purchasing is quick and easy.

Date of experience: August 3, 2023

Look forward to my order
June 23, 2023
Previous review

Look forward to my order

Date of experience: June 23, 2023
Connecticut
1 review
0 helpful votes
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Second to none they seem to have everything that you need to make it a true Italian shopping experience

Date of experience: August 3, 2023
Texas
1 review
0 helpful votes
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Great
August 2, 2023

Great experience but too many questions!
You guys are way to picky for reviews!

Date of experience: August 2, 2023
Massachusetts
1 review
0 helpful votes
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Great service
August 2, 2023
Updated review

Easily navigated website, simple ordering, prompt communication when needed

Date of experience: August 1, 2023

Good prices, quick delivery
April 13, 2023
Previous review

Easy website to navigate, low prices, and quick delivery

Date of experience: April 13, 2023
Utah
1 review
0 helpful votes
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Very good. Packed well.
August 2, 2023

Mostly great. One bag of pasta had opened up and contents were spilled throughout box.

Date of experience: August 1, 2023
Indiana
1 review
0 helpful votes
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Great selection
August 1, 2023

A delightful shopping experience! Easy to use website and great selection of products.

Date of experience: August 1, 2023
Connecticut
2 reviews
0 helpful votes
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Wonderful...will definitely shop here again. Prices are reasonable and you have such a nice gray of products

Date of experience: August 1, 2023
North Carolina
2 reviews
0 helpful votes
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Jane's Salt Order
August 1, 2023

Supermarket Italy provided excellent product representation and price for this product. Excellent customer service and follow up. Highly recommend Supermarket Italy!

Date of experience: August 1, 2023
New York
1 review
0 helpful votes
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Honest/Truthful
August 1, 2023

Best Tomatoes and I'll use them all the time and the shipping was quick and the cans where packed perfectly

Date of experience: August 1, 2023
Minnesota
1 review
0 helpful votes
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Easy and fast service
July 31, 2023

Easy online ordering and fast shipping. Arrived in sealed container with instructions

Date of experience: July 31, 2023
Pennsylvania
3 reviews
0 helpful votes
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Won't buy again due to sharp practices.
August 30, 2023
Updated review

Two out of three items were deceptively described with weight of actual product much less than description.

Date of experience: July 31, 2023

I want to buy items but can't find them in the store
July 22, 2023
Previous review

I want to buy items but can't find them in the store. My problem with online buying is that the shipping is far too expensive. So this is the first place I've found with reasonable shipping costs. If all goes well, I'll be back. Thank you.

Date of experience: July 22, 2023
Pennsylvania
1 review
0 helpful votes
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Italian Balsamic
July 31, 2023

Very glad to find this brand of balsamic vinegar again.

Date of experience: July 30, 2023
California
1 review
0 helpful votes
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Good product. Too many emails per day - I had to unsubscribe.

Date of experience: July 30, 2023
Virginia
1 review
0 helpful votes
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Viva italia
July 30, 2023

It was a good experience will return to purchase more products

Date of experience: July 30, 2023
California
1 review
0 helpful votes
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Very Pleased!
July 30, 2023

It was very easy to place my order. The item arrived quickly and in perfect condition.

Date of experience: July 29, 2023
South Dakota
1 review
0 helpful votes
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Poor Packaging
July 30, 2023
Updated review

Usually I am pleased with my shopping experience, which is usually easy, quick and reliable.

However, this is the first time I ordered Mestemacher bread from SMI. Normally 12 loaves are in a carton. I ordered 24 loaves, expecting 2 factory cartons. Instead, there were 24 individual loaves in the box with very poor packaging. The loaves were literally next to the side of the box with no padding, so the bread arrived damaged, with the edges crumbled.

Date of experience: July 29, 2023

Easy, quick and reliable
July 18, 2023
Previous review

Easy, quick and reliable. Thanks!

Date of experience: July 18, 2023

I am pleased that you added Palacios Organic Chorizo
February 10, 2023
Previous review

I am pleased that you added Palacios Organic Chorizo

Date of experience: February 10, 2023

Quick and easy
November 27, 2022
Previous review

Quick and easy.

Date of experience: November 27, 2022

Good quality, reliable service
October 10, 2022
Previous review

Good quality, reliable service.

Date of experience: October 9, 2022

Easy to Reorder
June 7, 2022
Previous review

Quick and easy. Free shipping. Reliable. Good website.

Date of experience: June 7, 2022

Good
January 17, 2022
Previous review

Good. Keep up the good work!

Date of experience: January 16, 2022

Good website
November 3, 2021
Previous review

Good website. Easy to reorder.

Date of experience: November 2, 2021

Easy to reorder
August 6, 2021
Previous review

Easy to reorder

Date of experience: August 6, 2021
New York
1 review
0 helpful votes
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Cannoli Shells
July 29, 2023

Excellent and delivered well packaged and quickly.

Date of experience: July 29, 2023
Texas
1 review
0 helpful votes
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Great price! Fast shipping!
July 29, 2023

Great selection & price. Fast shipping. Good packaging.

Date of experience: July 29, 2023