On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Purchased Mystic Topaz Platinum Ring and was very satisfied with the quality of the item and extremely fast shipping.
Great end to end! No issues what so ever... repeat customer.
I received my pendent today. The only hiccup was not being able to find the length of chain anywhere on shopping site. My suggestion on jewelry, is to list all the pertinent details to help the buyer make an informed decision. Because my chain is longer than anticipated, I will have to have it shortened.
My experience with your company went well beyond my expectations. Your service was prompt and helpful. I greatly appreciate the continued correspondence I received on my behalf. I'll definitely keep your company in mind for future purchases.
Always love their products! I'm replacing my wife's wedding band with one that actually fits her now!
My husband bought me a ton of diamond pieces from here and everything is just gorgeous! Try them out!
The deal I got was really good and within my budget. The girlfriend will be very excited to receive these.
Nice and convenient - received updated e-mails on delivery and showed up on time - awesome job to you all, thanks
I bought a heart necklace for my daughter for Valentine's Day. It's pretty and was a great value. I know she will love it.
The bracelet came in a timely manner. It came with an appraisal but I will have my jeweler appraise for my insurance company.
The experience was great. I ordered online and received my bracelet about a week later.
I was pleasantly surprised with my first time purchase.
I will purchase from SuperJeweler again -
Great customer service and jewelry at even better prices
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members