Suddenlink Communications

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Suddenlink Communications

1.6

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Suddenlink Communications Reviews Summary

The overall reputation of Suddenlink is significantly marred by persistent complaints regarding service reliability and customer support. Customers frequently express frustration over frequent service outages, poor internet performance, and inadequate responses to issues. While some positive feedback exists regarding the initial sales experience, the overwhelming sentiment is one of dissatisfaction, highlighting a lack of effective communication and resolution from customer service. Many customers feel trapped due to the lack of alternative providers in their areas, leading to a sense of helplessness and a desire for better service options.

This summary is generated by AI, based on text from customer reviews

service
42
value
41
shipping
20
returns
21
quality
39

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Texas
1 review
5 helpful votes
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Cable & internet at my house keeps going on & off at my house. Yet my neighbors is working just fine! What's the problem?

Date of experience: May 9, 2014
Louisiana
1 review
6 helpful votes
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Have emailed twice and called once to see if they were going to provide service in North Bossier parish including Benton, Louisiana. The phone disconnected and no response after two weeks of waiting for a response email. You must not want my business

Date of experience: April 4, 2014