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StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
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I thought it went well. I'll look forward to future purchases!
Llegó dentro del plazo señalado. Es buena calidad. El único problema y razón por la cual no he seguido comprado, es el valor del despacho. (más caro que el producto)
Very disappointed in the material each item was made of. I would like to return. Ordered for special event. Had to buy something else! It looks cheap!
Good+. Took a bit longer to receive than anticipated
Overwhelming ads but good coupons! Shipping takes a bit but items are high quality.
So many choices it was difficult to choose. Both dresses fit a little snug in the chest area. Red dress has a very slight stitching imperfection, didn't pay attention I guess but the button closures for my red dress are red faux leather which I did not expect but a good touch. Black dress was more spandex than I thought but still pleased with the style. Overall I am satisfied with my purchase, will purchase something else at a later date.
Got clothes but had to use computer for return policy back and forth about return still waiting on resolution.
Enjoyed looking at the different styles. I especially enjoyed the Urban collection.
A litter too much back and forth to complete order. Was not able to find information on the material of garments. Also could not locate information on how to return items should there be an issue.
I love all the clothes that I have seen so far. This company is doing a good job.
Terrible I will never buy anything from you again.
Dear Customer,
Thank you for taking the time to share your feedback regarding your recent order with us. We sincerely apologize for any confusion or inconvenience caused.
Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment. Upon cheking, your order was successfully delivered 20 days after the order was placed. For more details, you can check our shipping policy in https://www.stylewe.com/information/shipping-delivery
We understand how important it is for our customers to receive their orders in a timely manner. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers. We appreciate your patience and understanding.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement. If the the item your received is not same as picture, then could you please send the related proof photos to our customer service center? We'd like to offer you a satisfied solution after checking.
We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Ashley
STYLEWE
I absolutely love my velvet suit that I ordered from Stylewe. It is so elegant, and exactly how the website described.
It is true to size and prices unbeatable.
I am really happy with my clothes from StyleWe. The clothes at StyleWe are very stylish and the prices are excellent. I will definitely order again from StyleWe.
I am deeply disappointed. I ordered a Pink and green Plaid Regular Fit Urban Lapel Collar Coat with Belt and I received the wrong color. The color of the coat I received is Brown and Aqua Blue.
So glad you included plus sizes.
Everything photographed to show you how it can be worn
My dress is enroute. Delays due demand of the product. Happy that I received the update. The dress is beautiful!
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the delivery.
Due to the high season, it will take longer to prepare the items. Upon checking, your order has been shipped out and we have sent an email of the tracking information to you. Please check your inbox and spambox later, and reply to us by email if you've got further questions. Your patience and understanding is highly appreciated.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Louisa
STYLEWE
Great looking dress, love the style and fits very nicely.
I wanted to return item and have not gotten return label
Orders take a little longer than expected to ship
Wow experience just took I while to receive the order
Quick fast and easy without any problems. I will order again
I love the dresses ordered but they took forever to arrive. They were shipped seprately and once I received the first one, I did not get updates on the second.
Dear customer
We apologize for any inconvenience caused by the delay in receiving your order.
Please note that sometimes hot sale items require more time to prepare before shipment, and we may ship items separately to ensure that you receive them as soon as possible.
Regarding your second item, we are pleased to inform you that it was successfully delivered on October 16,2023. We apologize if there were any issues with communication or updates regarding the delivery status of this item. We have sent an email to you with the most recent updates on your order. Please check your inbox, including your spam or junk folder, for this information.
Thank you for your understanding, and we hope to continue serving you in the future.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
STYLEWE
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for taking the time to provide feedback on your shopping experience.
We are deeply sorry that you are not satisfied with our service. What we have been trying to do is to make you have a good experience of shopping. Your feedback will be forwarded to our related department. We believe that our company will make better progress due to valuable customers like you.
1 Please note that the free gift will not affect if you reach the free shipping threshold. The free gift's value is added in the subtotal, and deducted by the discount. So by taking the free gift out, not just the discount disappear, your subtotal(before discount applied) will be reduced too. It makes no difference to your balance.
2 When you saw the slogan 'Enjoy free shipping now', the amount after discount and excluding final sale item is more than 129 USD. The order was indeed eligible for free shipping. But then a 15 USD off code was added and that lowered your discounted total to less than the threshold. Th order was no longer eligible for free shipping discount.
Hope for your understanding.
Our representative have sent you an email discussing about a solution to this issue, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Louisa
STYLEWE