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StyleWe

2.9

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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668

Instant Feedback

49,258 reviews

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Illinois
1 review
53 helpful votes
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Suspicious
November 24, 2015

Been burned once by another Chinese jewelry company selling "Tiffanie" and so this time I read carefully. It used to be that you saw Chinese characters somewhere at the bottom of the page. These scammers are getting better but their English give them away. The positive reviews here are written by them too. When I smell a rat I listen to my instinct. The negative reviews here sealed it for me. Thank you all.

Date of experience: November 24, 2015
Lanny S. StyleWe Rep
over a year old

Dear Lala, We didn't write the positive reviews. They were all from our customers. We value our customers and service so much. If you have any questions or confusion, Please contact our customer service at https://www.stylewe.com/account/contactus. We will help you to resolve the issue. Thanks for your feedback.

New York
1 review
51 helpful votes
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Cheap Cheap Cheap
November 24, 2015

The issue with Stylewe is the models modeling the clothes look Americans so one would thing the clothes are coming from America but really they are coming from China. Now everyone knows chinese poeple are really little so a "One size fits all" is like a size 2 or 5 in the US. Don't be fooled by these popup websites. They show beautiful clothes but are nothing more than SCAMMERS. They advertise one thing and they send you another, then they take your money. Please do your homework and read the reviews on these online websites BEFORE you purchase anything from them...

Date of experience: November 23, 2015
Lanny S. StyleWe Rep
over a year old

Dear Mary,
Sorry you had a bad experience with your orders. We work with different designers from all over the world. Items from different designers may differ. Hope for your understanding.
On choosing size, Every time when you click the size "S, M, L"etc,it will show the corresponding detailed measurements for the specific size. Then you can check. You can also refer to the item Product Details to see the exact measurements first and choose the corresponding size (S, M, L, etc). The size guide is just a reference for all the items, which is not as accurate as the info of product details.

More important, we didn' t take money from our customers. Items can be returned for any reasons within 30 days of the delivery date.
For return policy, you can check here: https://www.stylewe.com/information/information?information_id=9 Once returning, we will process the refund within 3 business days.

North Carolina
1 review
38 helpful votes
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Less Than One Star
November 23, 2015

I don't typically send a negative review but this site is so grossly incompetent--people shiiuld be warned. I waited three weeks for an order that was supposed to arrive in 10 days. Emailed the customer service to get my shipping info and received three (different) incorrect tracking numbers.

I tried contacting them on their Facebook page and they pulled down any "non-flattering" comments... so if you really need help with an order that is a good place to get attention...

Date of experience: November 23, 2015
Lanny S. StyleWe Rep
over a year old

Dear Amanda, As I check, we had replied you on Facebook and you had already receive your parcel yesterday.
Kindly pls check ~ If there is any issue, feel free to contact our customer service at https://www.stylewe.com/account/contactus

Maryland
1 review
14 helpful votes
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Stylewe does not offer instructions for returns and you must return within 30 days. You must contact them via email. I am a very busy business woman. I do not have time to contact a company via email to find out how to return something. Very unfriendly practice.

Date of experience: November 22, 2015
Tennessee
1 review
5 helpful votes
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Better than I expected!
November 21, 2015

It took a few weeks to arrive but the quality of the dress was really nice- better than expected. The fabric is high quality and the workmanship very high end. You need to order a size up from your normal size - look at the size chart. The clothes are cut smaller than American clothes. I may have gotten lucky or it was this particular designer I received - but either way. I will order again. And actually already have picked two more dresses. I think that you have to choose wisely and look closely at the materials used. I am very pleased.

Date of experience: November 21, 2015
Lanny S. StyleWe Rep
over a year old

Dear Nancy,
Thanks for your feedback and we will keep working hard on improving our products and service! Looking forward to your next purchase! We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day!

California
1 review
4 helpful votes
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I love to order my clothes from style.com, they have an excellent customer service and very good material. And the price is very good dale too. I'm so love the clothes which I've ordered

Date of experience: November 21, 2015
Lanny S. StyleWe Rep
over a year old

Dear Sophia,
We are so happy that you like it and enjoy nice shopping experience. Hope to see you again at StyleWe.

Alabama
1 review
9 helpful votes
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Beautiful Pieces
November 21, 2015

I purchased an outfit from Stylewe and it fit true to size and was identical to the picture online. It is absolutely gorgeous! Love it! Please plan ahead if you are ordering for an event. Shipping can take up 10 days. My first order was shipped promptly in about 5 days but I'm still waiting on my second order that was placed 8 days ago. ST

Date of experience: November 21, 2015
Lanny S. StyleWe Rep
over a year old

Dear Sandy,
Really Glad you like products and service. Hope to see you again at StyleWe.

Texas
1 review
30 helpful votes
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Buy at your own risk
November 20, 2015

I have bought 2 dresses from them, I got it within 10 days, but then every both of the them has the same measurement under product detail. 1 is too not able to put on, the other one I can put it one, but then the workmanship is not good, the dress not look even on both side. I have send an email to request for return, and now 48 hours later, I still haven't heard back form them yet.

Date of experience: November 20, 2015
Lanny S. StyleWe Rep
over a year old

Dear YC,
Sorry you had a bad experience with your orders. Please contact our customer service at https://www.stylewe.com/account/contactus. We will help you to resolve the issue WITHIN 24 hours.

California
1 review
33 helpful votes
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Buy At your own risk!
November 19, 2015

To be fair, this site shows a wonderful display of nice, modern styles clothes that is very eye-catching. However, the actual products do not match the pictures online from colors to materials. The designers they advertised are no where to be found on their clothes. I would think they should at least have their name on an item they made, but not at all. No tags, nothing, and they looked like a no-name type of brand that's way overpriced considering the materials and quality of tailoring.
Some looked good on but the majority do not worth the prices sold for. The packaging is nice on a positive note. The scary part is asking to return some items. My guess is it will cost more to send back all the way to China than the actual refund. I'm thinking about just keeping what I have and not bother. Since the chance of getting a refund might be depend on luck like the rest of the reviews who have trouble with returning. ONE ADVISE TO SELLER, lower your PRICE! USA have way better clothing with better quality for better price with better return policy! So why should people buy from you unless you have something better to offer?! These reviews are hurting your business. If you don't plan to do this for the long run, then forget about it. If you do, consider my honest review. I do like some of your items, BUT I definitely do not agree with your pricing.

Date of experience: November 19, 2015
Lanny S. StyleWe Rep
over a year old

Dear customer,
Sorry you had a bad experience with your orders.
Our return address is in New York, USA.
Please contact our customer service at https://www.stylewe.com/account/contactus. We will help you to resolve the issue.

Oregon
4 reviews
46 helpful votes
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Will not refund my money
November 19, 2015

I ordered from StyleWe and received 2 items that were completely sized wrong. The dresses advertised for women were the size of a 10 year old child. I paid the fee and returned both items and THEY STILL HAVE NOT RETURNED MY MONEY! Multiple emails with nothing but BS about the credit being processed but after a month I consider it THEFT AND THIS COMPANY SHOULD NOT BE ALLOWED TO DO BUSINESS.

Now they say my order is over 2 months old and they can not refund my money. They have been screwing around with the refund ever since I sent it back - within 10 days after receiving the merchandise. First they said they never received it - to provide proof that I mailed it. Which I did - (Thank you UPS) then they said it was being processed... and processed... and they STOLE MY MONEY

Date of experience: November 19, 2015
Lanny S. StyleWe Rep
over a year old

Dear Lorraine,
Sorry you had a bad experience with your orders. But your order is 2 months ago and we failed to process the refund to your original account. We need your new account.
Pls email us to provide what we need for you so that we can handle the issue for u soon.
Hope your quick response via email ~

Indiana
1 review
5 helpful votes
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I ordered two dresses from StyleWe and was eagerly waiting for them. I received both items quickly and the best part is that they look great! They are very true to the images and I will certainly be ordering more from them soon!

Date of experience: November 19, 2015
Lanny S. StyleWe Rep
over a year old

Dear Silpa,
Glad you like it and happy with the garments. Hope to see you again at StyleWe. You are welcome to share our website to your friends as well!

Washington
1 review
1 helpful vote
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I ordered two dresses from Stylewe. They arrived in a timely fashion, but, unfortunately, they did not fit me. I emailed the company for instructions on how to return the dresses and get a refund. They sent me the information. I did exactly what they said to do and I my refund was credited to my Paypal account in less than 24 hours of my returning the items. You can't get any better than that!

Oh, and the dresses were lovely, but just didn't fit.

Date of experience: November 18, 2015
Lanny S. StyleWe Rep
over a year old

Dear Judy,
Glad that you are satisfied with our service.
Sorry that the items don't fit you.
You can check the product details when choosing the size, which is more accurate.
If there is any question, feel free to contact us at https://www.stylewe.com/account/contactus, and we will get back to you ASAP.

Georgia
2 reviews
1 helpful vote
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Another great purchase
November 19, 2015

I purchase a vintage style dress from StyleWe. I love it! It came at the time estimated and it fits perfectly! The dress is well made with quality fabric. I'm looking forward to wearing the dress this weekend and know I will get many compliments.

This is a great website. You cannot find the kind of style and quality in department stores.

Date of experience: November 18, 2015
Lanny S. StyleWe Rep
over a year old

Dear Leslie,
Glad that you love our products and service.
Hope to see you again at StyleWe.
Have a nice day!

Hawaii
1 review
6 helpful votes
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Very happy with my order
November 18, 2015

I ordered two dresses from Stylewe. They shipped for free from China and was at my home in 5 days. I wasn't awRe they would come from China until I checked the shipping info on my receipt. I am very impressed. When ordering you should really look at the descriptions and the dimension of the garment. I thought it was weird but I measured myself then ordered the appropriate size. One dress was ordered in a XL and the 2nd in L. I normally wear a size 8. These sizes are not for everyone. But they fit me well and I am happy about the fit and price.

Date of experience: November 18, 2015
Lanny S. StyleWe Rep
over a year old

Dear N S.

Thanks for the comment. So glad you love the dresses. And thanks for the reminder on size selection before you place orders. Our dresses are from different designers so the size might varies. We have provided detail measurement for each dress when you select the size.

California
3 reviews
38 helpful votes
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THIEVES
November 18, 2015

These are bunch of stupid people. They send you a wrong size, I asked for small they send size Large, they do not respond to you at all. They ship from China, They do not care …

This is how they make money…

Date of experience: November 17, 2015
Lanny S. StyleWe Rep
over a year old

Dear Helen,

Sorry you had a bad experience with your orders. Please contact our customer service at https://www.stylewe.com/account/contactus. We will help you to resolve the issue.

Louisiana
1 review
35 helpful votes
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Buyer Beware!
November 18, 2015

I can't believe I trusted this. I received the items ordered but as others mentioned it ships from China and the sizes are not comparable to America. There is no number to call and I have requested return info repeatedly. Now I would never trust that I would actually even get my money back even if I did return the items.

Date of experience: November 17, 2015
Lanny S. StyleWe Rep
over a year old

Sorry the dress didn't meet your expectation. Please submit a ticket to our customer services at https://www.stylewe.com/account/contactus. We are glad to assist you to resolve the issue.

New York
1 review
23 helpful votes
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I heard back from them.
November 17, 2015

11/18 I heard back from customer service, they said they will refund me in 3 days, unsure why they can't just do it right away since I paid with pay pal. I am hopeful I get my refund ASAP. Will let you guys know if I got my refund or not in few days.

I did not have any issues with delivery, the package came within a week.

11/17- I emailed to return the dresses I purchased, they provided me with P. O. BOX New York address to return the items to. I have proof of delivery and after 18 days I have not received my refund.

Date of experience: November 17, 2015
Lanny S. StyleWe Rep
over a year old

Dear Nelly,

We have received your request and will refund you ASAP. Sorry for the delay.

Michigan
1 review
26 helpful votes
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Clearly, one would require the legal counsel to deal with this company--great-looking though the clothes are.

Date of experience: November 16, 2015
Lanny S. StyleWe Rep
over a year old

Dear Denise,

We are happy to assist with you on any questions regarding your order. Please contact our customer service at https://www.stylewe.com/account/contactus.

Illinois
1 review
24 helpful votes
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Stylewe Responded
November 16, 2015

They finally sent my refund for not sending me the leather dress I ordered. The clothes on their site is for very petite women and\or little girls. Very deceiving...

Date of experience: November 15, 2015
Lanny S. StyleWe Rep
over a year old

Dear Alison,

We were having some issues with our mail carriers in late October. Sorry for the delay. The issues have been resolved. Please contact our customer service for refund.

Washington
1 review
48 helpful votes
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I order a cute dress and they took about 4 weeks to deliver and when it finally arrived it was the ugliest dress I've seen in my life. Definitely not the one that I had ordered. When I try getting a hold of them I never heard back! Don't shop here!

Date of experience: November 13, 2015
Lanny S. StyleWe Rep
over a year old

Dear Faride,

Sorry the dress didn't meet your expectation. Please submit a ticket to our customer services at https://www.stylewe.com/account/contactus. We are glad to assist you to resolve the issue.

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


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