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The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
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StyleWe.com sells some of the most beautiful dresses and attire you will ever see. Ordered most of my winter and summer clothes here. Due to the fast service and well-constructed clothing. The materials they use are of the highest caliber and fits perfect.
StyleWe is an online fashion shopping platform featuring independent fashion designers. They are really committed to providing shoppers with original, high quality, and exclusive fashion products from individual designers. As I have ordered the a fashion gown (Slim Fit Knitted Wool Blend Midi Dress) from them ( order no- C0X*******) which had reached within 24 hours.
They are really committed to quality service as well as better customer service.
Dear Purbita, Thanks for your feedback. Glad that you are happy with us. Looking forward to your next purchase! We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day!
I just received my first order and LOVE my lovely green batwing top so thrilled it looks amazing! Thanks so much I will share my experience and try you guys again soon
Dear Mary, Glad you like it. Hope to see you again at StyleWe.
We measured ourselves before ordering. None of the items shipped are sizes/measurements given on the website! I ordered for two people and neither of us can fit the garments as delivered. This was an expensive purchase for us.
Given that the purchase is from China, I am terrified to ship it back before a refund is given. I anticipate being out of the money spent on the purchase, the cost of shipping and the actual garments. It does not look promising. Will I be left empty handed?
The company may work for those on the smaller end of the size chart. The quality of the garments was very good.
AS MENTIONED ABOVE WE MEASURED AND REFERRED TO THE STYLE CHART. THE ITEMS RUN VERY VERY VERY SMALL! THE COMPANY RESPONDED TO ME HERE BUT HAS NOT TOLD ME HOW TO RETURN THE ITEMS FOR A REFUND. I CHECKED MY ACCOUNT AND E-MAIL. NO MESSAGES.
We have return center locate in US, you don't have to send back to China. Before purchaing, pls refer to the measurement chart for your fit. The measurements are taken directly from the items, including the bust width / length / sleeve ect.
This wesite not good. They from China. Everybody don't believe. I order one item, but have to wait they ship very long time. The price so expensive, but quanity not good like that
Sorry about the delay, we sent your package very soon after order was placed, as it is peak season now, the custom is occasionally conducting flow control and strictly inspect for purchase of national security. Your package was held up at the custom, pls don't worry, once package is back in transit, it will be delivered soon.If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.
I love these designers clothes. They manufacture wonderful clothes, very unique and different. Customer service great, they always respond me ASAP. I just received 5 outfit and fit perfectly. I just order my coat and 4 more dresses, because the style are so beautiful. Size goes very quickly, quality is great. I don't shop in the store no more.
Dear Sandra,
Glad you like it. Hope to see you again at StyleWe.
This company does not send me address for return item.
Sorry, emails piled up, there might be a little delay for your request, we just sent you the return address to your mailbox, pls return them according, we could process refund or exchange in advance.
The clothing is sized more like jr sizes, not what many may be used to in stores where 'vanity' sizing runs clothing larger- order up if you can- the material was nice and I got lots of complements ands people asking where I got my dress... It took a while for the dress to arrive- about 3 weeks- the packaging was nice- quality of clothing is what I'd expect for items costing between 50-100 dollars- not high end designer more like a Macy's or other middle of the road department store clothing... The thing I like best is I won't likely see people wearing the same clothing as me! I will buy again- although, I wish there were more size options- most items are not any larger than a 12-14 which runs small... I generally wear a 14-16 at most places- I wouldn't fit in the items listed as 12-14 at this site (according to the measurements of clothing)
Dear Karen, Thanks for your feedback. For the size, do remember to check the product details to see the measurements or just click the size icon to see the corresponding/specific measurements. If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.
Glad you like it. Hope to see you again at StyleWe.
We would be greatly appreciated if you can share our website to your friends.
Have a nice day.
The overall experience was smooth. Sizes run small so order up a size! The dress I ordered was BEAUTIFUL. GREAT QUALITY.
Dear Renee,
Glad you like it. Hope to see you again at StyleWe. We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day.
I'm happy with the dress I ordered. Fabric is good which even included a lining. I like that. Made well. The size fits according to their sizing chart. Those who say theirs didn't fit, make sure you measure yourself and check it against their sizing chart. You can be size medium in USA but their dress measurements could be large or x-large. Shipping comes from China so plan ahead. It takes long as stated estimate time.
Dear Nilda,
Glad you like it. Hope to see you again at StyleWe. We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day!
I ordered $632 worth of clothes and everything is beyond classy. Materials look very expensive. Will order 18 more on Wednesday. My first order came in in 5 days, Christmas eve. The sizes I ordered are a bit smaller in size, so I'm ordering it large or XXL, my US size is 6-8
Wow, Liza, This is great encouragement for us and we will forward your feedback to our designers as well! We are so glad that you are satisfied with our products! Glad you like it. Hope to see you again at StyleWe.
We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day.
The product was made of great quality. It had a scent to it. Maybe because it was in the warehouse a long time.
Dear Gina,
Glad you like it. Hope to see you again at StyleWe.
We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day.
I have a very good experience with this company so far... ordered 3 different types of dresses 2 fits perfectly. You have to look at the sizing very carefully though, like one dress was way to small didn't want to return it for it would cause me more trouble than its worth! (Order it in L because I love the dress) I normally wear small in most brands... but have to order M and L as experienced buyer with this company
Dear Mary, Thanks for your review, which will be helpful for other customers if they see this. Glad you like it. Hope to see you again at StyleWe.
It has been 48 hours and no one from customer service replied to my return email. How long do I have to wait?! It supposed to be 24 hours! Where should I return my order!
Unfortunately it has been bad experience with stylewe. All the dresses I've ordered are too big even though I checked the sizes before ordering! And now I don't hear from them about return! Avoid this web! It's a huge waist of money!
Dear Anna, sorry to hear you are not satisfied with our our products, Actually we have replied you via email, pls kindly check back your email. Pls no worry, we have return center in US, pls return accordingly. About how to return /exchange, pls refer here: https://www.stylewe.com/information/information?information_id=9
If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.
I requested a return label a month ago and no answer.
Dear Rosemary, sorry as we are experiencing high volume emails, we missed your email for return instruction. We just sent you return address already, pls check back your email. We do not have pre-paid return label. Pls send your returns according to our instruction.We will re-send you the return address again.
I ordered a long wool coat and a dress from stylewe. The website said shipping is 7-10 business days which was totally fine. However a week after I ordered, I recieved an email that one of the items has just been shipped. In all, I waited for my 2 items for a month which is a pretty long time for an order. When I found out the clothes were being shipped from China I became a little worried that it was yet another sham website that advertises beautiful clothes and sends cheap terrible items, however this was so not the case! The quality is simply amazing and the fit is so perfect! I have a hard time with wool coats as small can still be a bit wide and most brands don't carry x-small so I am so very happy with my purchase! Thank you so much stylewe for my beautiful clothes. The dress was better than expected, the measurements the list are extremely helpful so be sure to pay attention to those. Aside from the long wait time I would say they are great. Will definitely be ordering again in the future!
Dear Nadya, Glad that you are satisfied with us, Hope to see you again at StyleWe.
Hello. I have purchased 25 dresses from them so far. All excellent quality and style. Every dress gets compliment and I love their dresses. It's simply awesome and designer wears at affordable prices. One item came little defective- missing fringes. I sent an email got a reply within 2 days. They asked for picture. Sent the picture and they refunded my money in 2 days.
Also I wanted to return one dress as it was running little smaller. They sent back return address which was in New York. However since the dress is so pretty I have decided to lose weight and then try that or if in 2-3 months I fail to do this, will pass it to someone who is 1size smaller than me. Also the clothes arrive on time and with excellent wrapping
Dear Tanuka, Thanks for your feedback. Happy that you are satisfied with us, Hope to see you again at StyleWe.We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day!
I love most of the clothing. I was nervous regarding my choices so I took a chance and ordered a dress which was to small. I emailed StyleWe twice to return the dress and no reply. Their policy states return within 30 days. How can I if I don't know where to return and I concerned about my refund. The dress is still waiting to be returned!
I like to shop with confidence, and trust with good customer service should I have an issue of any sort. Sad that StyleWe have no open door policy. Give to them and nothing for you! I truly wanted to be a value customer, but I rather be safe than sorry!
Dr
Update: Thank you StyleWe for emailing me the address for returns. I would like return by DSLor FedEx. Is the return address the same as you stated in my email, if not will you please provide. Thanks.
Dear Darlene,
Sorry that you are not happy with the items from us.
Kindly please log in our website to check your order account.
There is "Return/Exchange " button in the specific order. You need to click it and submit the request and you will get authorization from us.
We will reply you with US return address by email after then.
Thanks for your cooperation.
I bought two Dresses and paid with PayPal. Relieved timely, however, not satisfied with the quality and sizes were too large. Submitted email for return and received an automated response that customer service would respond in 24 hours, however, no one has responded on 4 days. I sent three more emails with automated responses only from style we. I have opened a dispute with PayPal as I have read through the reviews and I cannot find not one bit of information on returns, I will also be contacting consumer affairs if PayPal is unable to resolve. The dhl package has a shipping address from China... nothing about New York. Hard lesson learned, do not purchase from anyone without a return address and phone number!
Dear Bonny,
About how to return or exchange, pls check here: https://www.stylewe.com/information/information?information_id=9
Kindly please log in our website to check your order account.
There is "Return/Exchange " button in the specific order. You need to click it and submit the request and you will get authorization from us.
We will reply you with US return address by email after then.
Thanks for your cooperation.
One of dresses I received was poorly made & it came with a belt that was completely different from what they displayed on the website. The buttons were unevenly placed. The second dress is wonderful & fits perfect. The third dress was good but I'm not satisfied. The dress was displayed as if the entire dress was embroidered but I saw that only in the front & upper part of the dress. The rest of the dress only had printed pattern. For the price, the dresses were poorly made. Lastly, the shipping took forever. I love one of the items purchased but don't think I will buy from them again because they do not seem to have consistent quality throughout the store.
Dear Hm,
Sorry you had a bad experience with your orders. Please contact our customer service at https://www.stylewe.com/account/contactus or email us at [email protected]. We will help you to resolve the issue.
Kindly please log in our website to check your order account.
There is "Return/Exchange " button in the specific order. You need to click it and submit the request and you will get authorization from us.
We will reply you with US return address by email after then.
Thanks for your cooperation.
About how to return or exchange, pls check here:
https://www.stylewe.com/information/information?information_id=9
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...


Dear Theresa, Thanks for your reviews. Glad you like our products and service! Hope to see you again at StyleWe.