On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Shipping took forever, and the two dresses are not true-to-size... at least 1 size smaller, maybe 2 sizes, from what's on the rack at a typical department store. Returns are a pain - I'm donating two unworn dresses to charity and chalking it up to experience. Goodbye.
Good, unique, but to small!
Need to return the items?! Plase send me the
Form and adress, otherway I will put the dispute on payment I sent to you.
My order#C2P*******
I sent two e-mails already!
IF YOU ARE NOT HIDING ANYTHING, THEN SHARE YOUR NY ADDRESS SO PEOPLE DON'T GO CRAZY OVER FIGURING OUT HOW TO SEND THEIR ORDERS BACK FOR REFUND OR EXCHANGE! I will be pointing the US Consumer Protection to your direction since you are not sharing the necessary information on your website.
Dear Susanna,
Sorry you had a bad experience with your orders. Please contact our customer service at https://www.stylewe.com/account/contactus or email us at [email protected]. We will help you to resolve the issue.
We didn't receive your email for return or exchange as well,
Kindly please log in our website to check your order account.
There is "Return/Exchange " button in the specific order. You need to click it and submit the request and you will get authorization from us.
We will reply you with US return address by email after then.
Thanks for your cooperation.
My overall experience with StyleWe has been superb! I am hooked!
My attention was first grabbed through a random email side-advertisement. However, I could not resist looking further into the fantastic 40's-ish styles I saw in the ad.
Not only did StyleWe cary a huge and diverse line of fashion, but the reasonable prices were almost too much to believe!
I placed an order. To my sheer delight, even the quality of the clothes are excellent. I've placed two more orders since.
I am impressed by the designers StyleWe supports and am so excited to have stumbled upon this unique site, which is now my go-to fashion favorite.
I suggest buyers pay careful attention to the measurements provided, as they are accurate and to have to exchange anything would only delay your wonderful experience in wearing your new garments.
I am a true customer, and every detail matters to me. The only time I did address customer service, was because I was so excited about my initial purchase, and had grown antsy about the timing of the delivery. I was promptly answered with a caring, professional reply.
I have NO complaints. I would recommend StyleWe to anyone who cares about fashion, quality, and budget.
Thank YOU StyleWe! For making me excited about getting dressed again!
Dear Kristen, Glad you like it. Hope to see you again at StyleWe.
Love the clothes but unfortunately my order of $1000 all too small, too short. Still trying to get a return authorization but I am not getting a response from them. Getting nervious after reading several of these reviews! Stylewe... promise to post a positive review if of your customer service if you help me out on this!
Dear Jeannette, Sorry you had a bad experience with your orders. Please contact our customer service at https://www.stylewe.com/account/contactus or email us at [email protected]. We will help you to resolve the issue. Items can be returned for any reasons within 30 days of the delivery date.
For return policy, you can check here: https://www.stylewe.com/information/information?information_id=9
The clothes came in a timely manner but the fit on a couple of the pieces were awkward. They run small. Their return process takes a bit of patience but with persistence I was refunded the money in about three weeks. I kept one of the items which was perfect for the holidays.
Dear Lexi, Sorry you had a bad experience with your orders. Please contact our customer service at https://www.stylewe.com/account/contactus or email us at [email protected]. We will help you to resolve the issue. Pls email us and we will handle the return or exchange for you. For the size, do remember to check the product details to see the measurements or just click the size icon to see the corresponding/specific measurements. If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP. For the size, do remember to check the product details to see the measurements or just click the size icon to see the corresponding/specific measurements. If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.
I was very impressed with their customer support. They're very prompt & professional. I had to return due to the fitting but loved their unique product lines with well mixed independent designers.
Dear Su, Glad you like it. Hope to see you again at StyleWe.
I could not be more pleased with the product and service i received! The item was exactly as described. Sizing was accurate and shipping was lightening fast, even coming from an international shipper. I will most certainly use this site again in the future.
Dear Kimberly, Glad you like it. Hope to see you again at StyleWe.
I ordered some dresses form STYLEWE, the style and color are exact like the online picture, but the quality is $#*!ing bad! Some of dresses are smells like gasoline, the flowers on one dress already striped after washed, it looks like using glue to stick on. I feel waste my money.
If any one want to buy quality clothing, definability not STYLEWE.
Dear Stella,
Sorry you had a bad experience with your orders. Please contact our customer service at https://www.stylewe.com/account/contactus or email us at [email protected]. We will help you to resolve the issue.
If there is any quality issue, we will check and forward this info to the designer to improve her products,
Sorry for all the inconvenience.
One day I was searching the web to purchase an item for the office and StyleWeI popped up. So I checked it out and viewed some of the clothing. I don't usually view clothing on line because the material is always cheap and the price is more than what it's worth. After looking at some of the designs. I went home and viewed others on my Iphone. Some of the items are still a little pricey. But I was looking for something sexy and classy to wear to a special event. I came across this blue dress and I liked it. I decided to take a chance and order. The dress looked like it was well made and that's what I look for. I forgot that a lot of US clothing is made over seas and therefore the sizes are smaller. So I had to send the first order back. But I reordered and got a large. It fits perfect. I love the material. I also ordered another dress and received it this week. I love that one too. And I just ordered another outfit, skirt and top to match. Very sexy and classy. I have my eyes on some others but I am hoping there will be some mark downs in the near future.
Dear Sonia, thanks for review, Glad you like it. Hope to see you again at StyleWe.
I ordered from this website; after speaking to my daughter who is a savvy shopper I heard some not very good stories.
Within an hour I tried to cancel my order and sent about eight emails to this effect.
Their response?
Your package is on its way!
I am skeptical; I will not order from them again! I hope I am proven wrong and that this is a good company that does good business with us.
Dear Velda,
Pls check our return policy: We offer full refund if the order is cancelled within 24 hours of your purchase. You should submit a help ticket from Contact Us once you decide to cancel the order. For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 15% cancellation fee. We will NOT accept order cancellation request if the orders have been shipped.
The order was shipped out when you asked for cancellation and we can't stop the parcel with the delivery company. Hope for your understanding. Pls wait for the parcel to arrive and if you don't like it, you can return it to our US warehouse. Items can be returned for any reasons within 30 days of the delivery date.
For return policy, you can check here: https://www.stylewe.com/information/information?information_id=9
Sorry you had a bad experience with your orders. Please contact our customer service at https://www.stylewe.com/account/contactus or email us at [email protected]. We will help you to resolve the issue.
My wife bought 6 items from them and 1 doesn't work out due to sizing issue so we requested return on their website last week. Auto reply claims somebody will reply with return instruction within 24 hours, couple of days and 2 more email inquire later, still no reply from this website at all. Guess this means they don't care about customer service and repeated business from anybody.
Time to kiss goodbye to them forever
Dear Lin, Sorry that you had bad experience. Items can be returned for any reasons within 30 days of the delivery date.
For return policy, you can check here: https://www.stylewe.com/information/information?information_id=9
Kindly please log in our website to check your order account.
There is "Return/Exchange " button in the specific order. You need to click it and submit the request and you will get authorization from us.
We will reply you with US return address by email after then.
Thanks for your cooperation. Could you pls resend the email?
I ordered 10 items and none fit. The sizes they list do not correspond with the items sewn and ship. You will have to request a return authorization via their email, which they will not respond. They only responded after I began a payapl dispute. They will promised to refund money within 3 business days with proof of return mail. You will have to chase them and they will make every excuse why they have not sent money. I am out $1016. 00 and countless emails. These clothes are for the Asian market, very petite and very short. DO NOT BUY, UNLESS YOU FALL UNDER THESE CATEGORIES!
Dear Linda, This is not our fault. Upon checking, you filed a complaint through paypal before sending us the return proof and once the case is on in paypal, refund can't be issued by our side. Paypal is the only party who decides the final result. Hope you can understand. Now paypal is investigating this case and they will send both their decision. StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers. For the size, do remember to check the product details to see the measurements or just click the size icon to see the corresponding/specific measurements. If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.
I have been trying to return items - you cannot talk with anyone and no matter how many times I reset my password, I can't log into the site to complete my returns.
Dear Leslie, Sorry you had a bad experience with your orders. Please contact our customer service at https://www.stylewe.com/account/contactus or email us at [email protected]. We will help you to resolve the issue.
Kindly please log in our website to check your order account.
There is "Return/Exchange " button in the specific order. You need to click it and submit the request and you will get authorization from us.
We will reply you with US return address by email after then.
Thanks for your cooperation.
Finally received my order close to four weeks from my order date. Was hoping to have the dresses in for Christmas pictures but that was not possible. The dresses are nice wish they were all lined but the material is good BUT for the price I could have gotten dresses locally to save the hassle of waiting for ever on the shipping. Warning: dresses are coming from China and if you look on the website... some of the dresses are made from different designers with different pricing. So if you plan on buying be cautious.
Our dresses are provided from different different designers from all over the world, not just from China. Before purchasing the items, pls check the product details to see more info of the ite, which will be greatly helpful. Our normal delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping). If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you within 24 hours.
My order came on time. I was happy with the way it was shippeasd and packed. The quality of the material is not of poor quality. I was happy about that after reading some of the negative reviews. Still have another order waiting to be shipped out to me. I hope to be please with it as well.
Dear Candy, Thanks for your reviews. Hope to see you again at StyleWe. You can share our website to your friends as well.
Have a nice day.
I ordered a dress from Stylewe last week and I had to expedite the shipping since I needed it in less than 6 days. My dress fit me perfectly and I was so happy with it! The material was incredible and the style was exactly the same as the picture on the website. I'm very impressed with the dress and happy that it made it to my place on time!
Dear Palak, Glad you like it. Hope to see you again at StyleWe.
Received the exchange. Put my dress on and went to work. Only there realized that it is ripped on the sides where the zipper is and on the opposite side. Was able to sew it but still...
Dear Natella, Sorry for our mistakes. Our new colleague thought that you want to exchange another pattern with higher price and they charged you for the difference But from the email records you sent, we knew that you just want to exchange the same items with different sizes. So we had refunded you. This is the unique transaction ID; 91H972368N754392V You could check your account and should have received the payment. Sorry for all the inconvenience.
I ordered a maxi dress from Stylewe recently and got my parcel today. I'm very happy with my purchase. I received it within 2 weeks. Dress is exactly as shown in picture and I got several compliments on wearing it. Thanks Stylewe! I'll keep shopping
Dear Rashmi, Glad you like it. Hope to see you again at StyleWe.
I bought another dress, this time from Multiflora. Best quality! Really like it. Size perfect. You make me wish i was rich so i could buy more dresses. I'll probably buy all my dresses from this website..
Dear Dana, We are so happy that you love our items and they fit. For the size, do remember to check the product details to see the measurements or just click the size icon to see the corresponding/specific measurements. Hope to see you again at StyleWe.
If Stylewe is related to Rosewe, then I will not be ordering again. Sizes on Rosewe are typically off by more than one size -- usually several sizes. This is my first time ordering from Stylewe, so I'll have to wait until I receive my package to know for sure. I will be sure to post again if my typical size L actually fits into this particular dress in an XL.
Dear Sandra, StyleWe is the only website we have., Pls tell us your order number so that we can check. Pls make neutral and impartial reviews via your order experience, since what you posted is a lead for most of the customers. Thanks.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Penelope,
Sorry you had a bad experience with your orders. Please contact our customer service at https://www.stylewe.com/account/contactus or email us at [email protected]. We will help you to resolve the issue.
Kindly please log in our website to check your order account.
There is "Return/Exchange " button in the specific order. You need to click it and submit the request and you will get authorization from us.
We will reply you with US return address by email after then.
Thanks for your cooperation.