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StyleWe

2.9

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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668

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49,258 reviews

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Florida
1 review
8 helpful votes
Follow Iris Z.
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Wrong size
July 12, 2016

My sons bought me a dress for Christmas, I have never worn it because I got it so late in January and then I live in Florida and it doesn't look right, I mean it is my right size it only does not fit. I gave it a try with another dress, I have not worn either because it looks differently from the one in the picture, the material looks cheap. I want to return both, no receipts though, if there is a way to do it and have something else, maybe a size bigger, because I figured out it doesn't fit a normal U.S. size.

Date of experience: July 9, 2016
Lanny S. — StyleWe Rep
over a year old

This order was placed on 2016-03-11, it seems it has been expired already. And you never request a return request on this order.

We valued your business and We promise you we will settle this matter at the best way we can.

We valued your business and We promise you we will settle this matter at the best way we can. Looking forward to hearing back from you soon.

California
1 review
20 helpful votes
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I sent multiple requests to ask for the returning labels and address for returning items, still have not received it. Very slow of responding, it seems they are using an auto responding system on their "Chat" function. Very disappointed.

Date of experience: July 9, 2016
Lanny S. — StyleWe Rep
over a year old

Upon checking, we have send your email about the return instruction on July 10. Please check your email.
If you run into any issues, feel free to drop us an email ( [email protected])and we will get back to you ASAP.

Bulgaria
5 reviews
5 helpful votes
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I was looking for a stylish present for my girlfriend and this is how I ended up at Stylewe.com. I quickly found a beautiful dress for her, the right size was available and placed my order. Even though, there are quite a lot of not so positive reviews, my order arrived on time and I managed to make a great surprise for my girlfriend! She truly enjoyed her present and now without doubt this is one of her most favourite dresses. Thank you Stylewe.com for making my special occasion, truly unique.

Date of experience: July 9, 2016
Massachusetts
1 review
18 helpful votes
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Awful
July 11, 2016

I ordered a dress. The material was like medical gauze. I returned the dress, after getting an approval form/code. No word on refund. I emailed the customer service rep, and no response. I really want my money back on this.

Date of experience: July 9, 2016
Lanny S. — StyleWe Rep
over a year old

Kindly please email us the return tracking number so that we can issue the refund in advance.
If you run into any issues, feel free to drop us an email ( [email protected])and we will get back to you ASAP.

Texas
1 review
13 helpful votes
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I bought a dress June 18, it was shipped June 21. Arrived within 7 days (June 28). Great right? But crap, missed that thing about the sizes running small. So I sent it back for exchange, receiving a credit to my account which I used to purchase another dress and paid for express shipping as this is for a trip. I placed order for the new dress July 1st. As of today, the order still sits in "processing" status. I have contacted sylewe 3 times now and still get the same "2-5 days for processing". Who is responding? Bots? No one can give me an update and my flight leaves July 12.

The first dress was beautiful, well made and lovely, and if I could remove a few ribs, I would have kept it. I have no issue with their product, but their customer service, processing times, and communication is the worst.

Date of experience: July 9, 2016
Lanny S. — StyleWe Rep
over a year old

Sincerely sorry for any inconvenience caused to you.
Upon checking, the item has been ready and will be shipped shortly.
We will notify you with a tracking number once it is shipped.
Hope for your understanding.

Philippines
2 reviews
3 helpful votes
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Fully recommend!
July 12, 2016

I was initially hesitant to order clothes online but I was really looking for a jumpsuit and the best design I found is in StyleWe. So I took the chance and ordered one. My package arrived just on time. I am very satisfied! The fit is good and the fabric feels so nice. My friends said it looks flattering on me. I will definitely place order again. Looking at their dress collection now. Thanks, StyleWe!

Date of experience: July 8, 2016
Nevada
2 reviews
24 helpful votes
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I bought a blouse from them for $99.00. It is a total piece of garbage. The quality of the fabric is like tissue paper and the size is waaaaay off. The sleeves are so narrow that you can't even begin to get your arm in and there is no way it would ever fit an average American woman. Perhaps a size 1 tiny Asian woman or a 10 year old, but never an average size woman. I sent nine emails attempting to find an address of where to return it and get a refund and never got a single response. I begged them over and over to respond and every message was totally ignored. I finally filed a dispute with my credit card company. Stay away from these fraudmeisters. Worst customer service ever. Can't understand why they're still on the internet.

Date of experience: July 7, 2016
Lanny S. — StyleWe Rep
over a year old

Sincerely sorry for any inconvenience caused to you.
The returned address will be sent to your email address. Please check your mailbox later.

New Mexico
1 review
1 helpful vote
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I bought several dresses from StyleWe and although I chose the wrong sizes they went out of the way to fix the problem. The dresses were shipped quickly, gorgeous and very good quality. I just bought four more dresses and can't wait to receive them.

Date of experience: July 6, 2016
Texas
1 review
29 helpful votes
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I ordered 3 items. They are cheaply made and much flimsier than the pictures. I ordered XL and when I tried them on, they fit me like a US 6-8. I immediately re-packaged them and started trying to return them.
There is no phone # anywhere... they don't have one! You can't ask them for help processing a return. I finally figured out how to email them (this wasn't easy either). They replied several days later saying there was "a button to the right of my order"... This button doesn't exist. More emails. More delayed responses. You can't just send it back.
I finally got a label emailed to me (not easy), and sent it back. I haven't heard a thing. So I emailed them yet again. They say I have to email them the UPS code! ( It's on the UPS label-duh!)
I did that and am still waiting... I am so fuming mad. I will NEVER order from a company that I've never heard of again- even if I have to pay double or triple.

Date of experience: July 6, 2016
Lanny S. — StyleWe Rep
over a year old

Sorry for all the inconvenience.

Upon checking, we have issued a refund to you, pls check your original payment method within 3 business days.

FYI: It will take longer time (maybe 1 to 2 weeks depending on which CC company is) to process the refund for the bank if your original payment method is credit card.

We have over 100 new dresses online. Our flash sale starts at noon ET everyday features different designers fashion.

We hope to see you again at StyleWe.

Texas
1 review
5 helpful votes
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Nice
July 8, 2016

It took long for the shipment. Almost two weeks. But when I received the products. I'm very much satisfied with the clothing.

Date of experience: July 6, 2016
Lanny S. — StyleWe Rep
over a year old

Sorry for the delay.

Our normal delivery time is 2-5 business days of preparing the orders and 7-12 business days of shipping (2 to 5 for express shipping).

We will make some improvements on the shipment to help satisfy our customers. And we are glad to note that you like the item.

We still have over 100 new dresses online and our flash sale starts at noon ET everyday features different designers fashion. And we sincerely hope that you will enjoy shopping in our website.

We hope to see you again at StyleWe.

Georgia
1 review
17 helpful votes
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Most of these Oriental companies do not care what you think or how they treat you. I had to learn the hard way. I have lost so much money taking chances on their websites. I am a retailer trying to buy wholesale. Won't fall for their false advertisements anymore!

Date of experience: July 5, 2016
Lanny S. — StyleWe Rep
over a year old

Sorry to let you down. Can you inform us what issues you are running into so that we can check it for you?

Our shopping website is focus on selling products with fine quality and beautiful design, which has attracted a lot of customers around the world. We do hope you will have a wonderful shopping experience in StyleWe~

Any more questions, feel free to let us know, we will happy yo help.

Australia
1 review
0 helpful votes
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Satisfied
February 17, 2021

I am fully satisfied their service. Very fast and awesome service the provide. I suggest this compamy make more service.

Date of experience: July 5, 2016
Bangladesh
1 review
3 helpful votes
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Really awesome
July 8, 2016

I have a good experience with their service. I really appreciate it. I think everyone likes it.

Date of experience: July 5, 2016
Sri Lanka
5 reviews
10 helpful votes
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Great Clothes
July 8, 2016

This is just one of the great platforms to do shopping for any lady. I am so impressed by their clothing and accessories. Very recently I bought a red floral dress to match with a hand bag and accessories. The quality is what drives me always to this place, with a reasonable pricing with discounts. The order arrived on time and had a perfect fit.
I am a satisfied customer who intends to shop again.

Date of experience: July 5, 2016
Ohio
1 review
7 helpful votes
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UPDATE:
Stylewe has responded and apologized for the lack of response. Evidently they had an internal glich that has now been fixed. Their apology was very prompt, polite and sincere. It was also appreciated by me! In addition, the ordered dress has arrived and is as expected.

I wrote a review a couple days ago because Stylewe did not provide a valid tracking number for an order and they failed to respond to my inquiries other than to acknowledge receipt of my email. I have now received the package and the product is as expected. Also, once I posted a negative review, I was immediately contacted by Stylewe to get issue resolved and take down negative post.

Although as said, the item is as expected, the lack of response is unacceptable. Also, they simply provided a cite to put in the tracking number of the package. That information did not solve the problem. I had already sent 3 emails detailing my attempts to try different cites to find what service they used but the tracking number did not work in any of them. Know that I have the package, I can see that it is because they did not provide the proper tracking number.

Date of experience: July 5, 2016
Lanny S. — StyleWe Rep
over a year old

Very sorry for all the inconvenience that we have made.

And we are glad to hear that you have received your package and it is as you expected. We will try our best to improve the quality of our products as well as customer service, and we sincerely hope you will have a wonderful experience in StyleWe.

We still have over 100 new dresses online and our flash sale starts at noon ET everyday features different designers fashion. And we sincerely hope that you will enjoy shopping in our website.

We hope to see you again at StyleWe.

Texas
1 review
2 helpful votes
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Excellent quality
July 6, 2016

I bought shirt dress from stylewe yesterday for my wife. Excellent really!

Date of experience: July 4, 2016
Bangladesh
1 review
2 helpful votes
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Awesome
July 6, 2016

Just got my party dress. Its excellent. I'll buy again from stylewe.

Date of experience: July 4, 2016
Texas
1 review
1 helpful vote
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Great service
July 6, 2016

I've bought an evening dress from stylewe. I'm highly satisfied.

Date of experience: July 4, 2016
Arkansas
3 reviews
10 helpful votes
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I recently saw someone review Open Sky on here confusing them with stylewe.com -- Stylewe is a fashion website that works with independent clothing designers giving them a platform to display and sell their clothing. It is high quality at a good price. They have great customer service, allow for returns and exchanges and lastly and most importantly, have NOTHING to do with opensky.com! They are two completely different companies! I bought a beautiful green silk floral dress from them a few weeks ago along with a few other dresses. I'm very happy with everything I bought and would buy from them again! The other review said there was no place for her to opt out of emails. Stylewe hardly ever sends out emails and they don't spam. Open sky on the other hand is a nightmare. If anyone here has bought from Open Sky and run into trouble, it is imperative they file a complaint with the Better Business Bureau. Open Sky and Vista Shops who still remain one of their prime vendors have a D- BBB rating. There's a reason why!

Date of experience: July 3, 2016
California
1 review
1 helpful vote
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Wow nice!
July 6, 2016

Absolutely brilliant service quick and efficient service and great products. I recommended the good service

Date of experience: July 3, 2016

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


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