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StyleWe

2.9

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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668

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49,258 reviews

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Nigeria
3 reviews
1 helpful vote
Follow Lonna G.
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Fantastic Bag
July 6, 2016

Getting my first Tote bag online was a bit
Tasking as I had to search
Through a large list of such. However, I need not
Have worried as the bags
Were superb and had everything I desired. I love
StyleWe having already got
Two stuff from this store, so I was hopeful from
The start. It was a great
Handbag with exactly enough pockets for all my
Kits and mobile phone which
I feel I need to carry everywhere with me.
Thanks!

Date of experience: July 2, 2016
Indonesia
1 review
4 helpful votes
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It was hard before
July 4, 2016

It's really tough choices whether to order or not to order after seeing many bad reviews, but i decide to order it anyway. And I'd like to help fellas out there who hesitate to buy stylewe great product, yes i said 'great' because i'm really satisfied by them right now. I know it's hard to believe it, but i'm sure you will find something after reading this review.
So about the shipping, the deal is "Free shipping for any order over 60$" well that was a plus point, but it's "free" will that be good? I was ready to take the consequence but when the order arrives they surprised me by really paying to the details, you know it's a professional job when they care about the details, so the bag arrive with no problem at all. But i'm a bit disappointed you know, because it arrive so fast that i must hide it to surprise my wife ;).

And that's it, i waste all my time just to write all of this not because of nothing. So don't hesitate buddy, if you still then try it, because the ratio is 1/2 which is "good" or "bad". If it's good, then i'm glad to help you. If it's bad, well human make mistake and there's always a second chance, if it's still happen then it's appropriate to leave a bad review.

Date of experience: July 2, 2016
California
1 review
17 helpful votes
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A doll sized tunic, beautiful, but nothing like american sizes. And I have been waiting since May 7 for my refund. They alternate between telling me my order is 60 days old, and that I will receive my refund in 3 days. A complete and utter failure of a business. These automated responses are useless and I want my money back.

Samlpe A
As this order has exceeded 60 days to refund directly, we will contact paypal to help issue refund.
Pls wait 3 business days for your refund. The refund will back to your original paying method. If you still did not receive the refund after the given day, pls contact us asap. Thank you for your patience and the tolerance with us to settle this matter.

Best regards,
Max
StyleWe

Date of experience: July 1, 2016
Lanny S. — StyleWe Rep
over a year old

Very sorry to note that you are not satisfied with the item.

And your refund is under processing, there might be some days delay, you can check it in one week.

Very sorry for the delay of the refund and all the inconvenience that we have caused.

We valued your business and We promise you we will settle this matter at the best way we can.

If you run into any issues, pls contact us and we will get back to you asap.

Texas
1 review
24 helpful votes
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Please beware. The quality is a joke. I bought dress for an event and it looked like homemade experiment using tissue paper. Customer service only wanted to issue store credit. After finally agreeing to refund, I sent dress and now they are refusing to issue refund. Serious fraud.

Date of experience: July 1, 2016
Lanny S. — StyleWe Rep
over a year old

Very sorry to note that you are not satisfied with the item, and since we can't find any record of your return package in our return list, can you inform us the tracking number of your return package for us to check?

And we also send you emails about the return proof, once we have received your return proof, we will handle the issue for you asap.

Your early reply will be appreciated.

Bangladesh
1 review
1 helpful vote
Follow Rasidul I.
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Two weeks ago, I visited StyleWe and ordered some dresses. I am satisfied to get their service which is really helpful for each buyer. I am so happy with the unique and smart design. Stylewe always delivers the order on time so that buyers can use their dresses in proper time. I think StyleWe gives the best service for their buyers. I recommend everyone to shop their product to get smart and modern dress.

Date of experience: June 30, 2016
California
4 reviews
1 helpful vote
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Incredible customer service!
July 3, 2016

I was going on a cruise and one order was a day delayed. I told them it was important to get the order and they expedited it. They communicated with me the entire time. I got the order and am excited to wear the clothes. If it had not been their exceptional customer service, I would have been anxious and the order may not have arrived prior to the ship leaving. Thank you so much!

Date of experience: June 30, 2016
Oklahoma
1 review
14 helpful votes
Follow Qing L.
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I submitted return request and was told I would receive return authorization within 24 hours. Several 24 hours passed by and no responses at all! Stylewe's infamous hard-to-return is true. Please keep your promise. I will keep updating how this goes.

Date of experience: June 29, 2016
Lanny S. — StyleWe Rep
over a year old

Thanks for your information.

Upon checking, the refund has been processed to your original payment method successfully.
Please check your account later.
If you run into any issues, feel free to contact us at any time.

Wisconsin
1 review
33 helpful votes
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I HAVE BEEN TRYING TO GET A REFUND ON 3 DRESSES since May 14 and it is now June 29 and I have made zero progress. They received the dresses back and acknowledged it only because I had the tracking #. They told me at first they didn't have it. THEY SEND EMAILS AND TELL ME THEY REFUNDED BUT CANNOT TELL ME THE AMOUNT OF THE REFUND OR WHERE THEY PUT THE REFUND. The product quality is poor; nothing like the pretty photos online. The sizing is all messed up, product comes to fit a little girl. Every item I ordered had to be returned. Even if it had fit, it was not what was portrayed. Others say the same thing.
There is no phone number to speak to anyone and as often as you ask them to call, they will not. I am trying to save you a hardship. DO NOT ORDER FROM THEM! I literally have 23 emails back and forth and they are just playing with me. They have no desire to return my money. Save your own. If by some miracle they actually return my money, I promise to update this rating. Right now, if I could give 0 stars, that is what they earn.

One more thing, if you start to read those 5 star reviews, you will see they are actually not real reviews. The company used people to write them. They all come in spurts and the talk is like a blogger, not real people who purchase. Not believable. I wish I had read reviews before I trusted to order. I would have saved money and time.

UPDATE ON 7. 10. 16 - Stylewe posted here that the refund took place. No it didn't. They cannot tell me where they supposedly refunded the money, to a particular card ending in... I have checked every possible card and there is no refund. Someone asked about their quality... I know the photos are amazing and I wish I had a company that really produced such pretty things, but the quality is shockingly poor. When you get the product you wonder how they did the photo. If they spent half the time working on quality the way they do on marketing, they could earn return customers. Unfortunately, I can only warn to stay away. They still have my money and the quality was so bad, I would never order again.

Date of experience: June 29, 2016
Lanny S. — StyleWe Rep
over a year old

Upon checking, the refund had sent to you, the transaction ID of the refund was sent to by the private massage, pls check it.
FYI: It will take longer time (maybe 1 to 2 weeks depending on which CC company is) to process the refund for the bank if your original payment method is credit card.
Thank you for your feedback and We will relay your messages to our designers. Your feedback is very important for StyleWe and our designers to improve our products and services.
If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

Massachusetts
1 review
16 helpful votes
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USELESS
July 1, 2016

What I got was NOT what I ordered... Was supposed to be pink... flowers are red... supposed to be large... couldn't even get it on. More appropriately small! Totally useless.

Date of experience: June 29, 2016
Lanny S. — StyleWe Rep
over a year old

Sorry for the inconvenience.
Please help to take photos of the wrong item so that we can check and handle the issue for you.
We valued your business and We promise you we will settle this matter at the best way we can.
If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

Virginia
6 reviews
6 helpful votes
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I received my dress yesterday and it was stunning! I cannot wait to wear it for my brother's wedding! The dress is exquisitely sewn and the beading/embroidery are very well done.
I have to admit, after the order, I was worried reading some of the viciously negative reviews I found. However, I had the opposite experience- immediate email after I placed the order, email to say my item shipped, email that item was delayed (by 1 day!) then another one to say it was on the way with tracking number.
The one caveat, I would highly suggest very carefully looking at their sizing and reading all the description. I have found size estimates from Chinese manufacturers run very conservatively. I'm 5'5 and 125lbs. I am in between a true size 4 and 6. Depending on the styling, I order a M or L. My daughter is a true size 8 and she is XL. So the sizing is much more limited for typical American sizes.

Date of experience: June 29, 2016
District of Columbia
1 review
0 helpful votes
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StyleWe has been so incredible and superb! I keep wondering why it took me this long to come across this superb online shopping store. High quality dress, great customer service, fast delivery and affordable pricing all these are what you stand to enjoy. Upon placing an order, I got a dress but a bit oversized. Contacted customer service and they assured redelivering the perfect size in just two days. Surprisingly, I got the dress just as promised. Doing business with StyleWe has been more than just a pleasant experience. Id highly recommend StyleWe for those looking for quality dress for any occasion.

Date of experience: June 28, 2016
Italy
3 reviews
3 helpful votes
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Amazing experience
July 3, 2016

I bought a dress for the birthday of my girlfriend and I'm really happy for my purchase.
The value for money is great, the sales support has been excellent and has been able to clarify my doubts about the size of the dress. The dress is made with excellent quality and the shipment was fast and cheap.
I highly recommend this site, it has a graphical interface very simple and intuitive and is very easy to browse and buy online.

Date of experience: June 28, 2016
Colorado
2 reviews
17 helpful votes
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Update
June 30, 2016

Unfortunately after I got nasty Stylewe refunded me all the money owed to me. I wish it hadn't had to come to that.

Date of experience: June 27, 2016
Lanny S. — StyleWe Rep
over a year old

Sorry for your unsatisfied.
We have sent the refund to you. Since your order was paid by part of store credit and cash.
The store credit had sent to your StyleWe account and the cash have returned to your original account.
Store credit can only be used for purchase at StyleWe online store and cannot be redeemed for cash. Please check our store credit policy at https://www.stylewe.com/information/information?information_id=13
If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

Pakistan
1 review
0 helpful votes
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Nice experience
February 17, 2021

StyleWe provides an outstanding service! It gives nothing but the best! The style is unique, you'll definitely stand out from the rest. I always buy their products and it never lets me down everytime. The price is reasonable, the service is fast and the delivery is always on time. Very outstanding! I cant say enough, people here are just purely fantastic. Keep up the good work. We will definitely buy again next time

Date of experience: June 27, 2016
California
2 reviews
3 helpful votes
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Fit, Form, Function, and Fashion
June 30, 2016

I was quite pleased with my repeated order with StyleWe. I was able to find the perfect dress for special occassions including: wedding, graduation, retirement parties, and date night (salsa dancing).

When a dress did not fit, the return, exchange, and credit to account was easy to manage. I will keep this page on my FB and on my desktop for frequent check ins to see what's new and beautiful! Thank you, StyleWe!

Date of experience: June 27, 2016
Pennsylvania
1 review
2 helpful votes
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Great Dresses
June 29, 2016

I purchased 4 dresses for upscale events and was VERY pleased with my purchases. I received so many compliments or all of the dresses that really stood out in a sea of same ol same ol. The dresses were of high quality and very well constructed. These dresses would be found in upscale boutiques and department stores at 3 to 4 times their prices. The only thing to be aware of is sizing as not all sizing is global - if they have your size buy the dress. I was very impressed and extremely happy with my experience.

Date of experience: June 27, 2016
California
1 review
2 helpful votes
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Fantastic Products
June 29, 2016

I love your website which is easy to choose some dresses. I can always buy Unique dresses. Thank you for your service!

Date of experience: June 26, 2016
Massachusetts
1 review
26 helpful votes
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The clothes arrived and the fitting wasn't right. I tried to return and after about 5 requests via email for a return label I finally received it. I sent it back 2 day shipping at my expense and still no refund in my acct. Buyer Beware!

Date of experience: June 26, 2016
Lanny S. — StyleWe Rep
over a year old

Sorry for all your unsatisfied.
Upon checking, we have handled this issue with you by the email.
Thank you for your feedback and We will relay your messages to our designers. Your feedback is very important for StyleWe and our designers to improve our products and services.

If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

Illinois
1 review
3 helpful votes
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I ordered a dress from StyleWe this week and really not sure what to expect. Waiting eagerly to get my dress delivered. This will definitely help me decide whether to shop next time because the dresses online looks really beautiful (not to mention very expensive) and I am looking forward to shop again if I'm highly satisfied with my first purchase. :)) )). I'm giving 5* for my excitement.

Date of experience: June 26, 2016
India
2 reviews
0 helpful votes
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I ordered a dress and it was exactly the same as described. The size and quality was awesome. On time delivery. I will definitely recommend StyleWe to all my friends.

Date of experience: June 26, 2016

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


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