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StyleWe

2.9

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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668

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49,258 reviews

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Alabama
1 review
10 helpful votes
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Horrible
September 8, 2016

Do not order from them! I ordered two of the same dresses in different sizes. Neither one fit me through the chest. I need to return both dresses and returning is impossible. We sent am email and we did get a response. We still are having trouble returning the items and have sent numerous request for help... Nothing I am documenting and saving everything IN CASE THIS GETS UGLY.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2016
Lanny S. — StyleWe Rep
over a year old

Sincerely sorry for any inconvenience.

To better help you, I have submitted the return request for your order and sent you return instruction with return label attached in the email. Pls check your email.
After you returned, pls offer us the return tracking number or copy of return receipt by email. Then we will process your refund accordingly.
Your understanding and cooperation will be highly appreciated.If you run into any issues, feel free to drop us an email ( [email protected])and we will get back to you ASAP.

Connecticut
1 review
5 helpful votes
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Too Small
September 9, 2016

Wish this would have been offered in an XXL since clothing from StyleWe runs 2 sizes smaller than US sizes.

Date of experience: September 6, 2016
Lanny S. — StyleWe Rep
over a year old

Thank you for your feedback.
For the size, do remember to check the product details to see the measurements or just click the size icon to see the corresponding/specific measurements.

If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

GB
1 review
1 helpful vote
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Really Good Experience
September 8, 2016

Love my new jeans. I have found it so hard to get a good pair, and these fit like a dream. Quick delivery and very happy. Thanks

Date of experience: September 5, 2016
Texas
1 review
7 helpful votes
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It was VERY THIN, Cheap fabric! We kept it because it fit her. Needed a cami and leggings to wear it. I will not purchse from them again.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2016
Lanny S. — StyleWe Rep
over a year old

Most of our clothes are provided by the designer directly. As a new website, Our quality assurance continue to be improved and perfected in the future.

Thank you for your feedback and We will relay your messages to our designers. Your feedback is very important for StyleWe and our designers to improve our products and services.

We do hope you will have a better shopping experience with us in the future.

If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

Texas
2 reviews
12 helpful votes
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NEVER again!
September 7, 2016

What a mess, it took a long time to get the dress I ordered. In fact, I began to wonder if it would even get here in time for the wedding. The sizing is NOT for American women. I don't know who they fit but small is not even the right word. Returning it was a nightmare. E-mailed for a Return Authorizatuion and waited, waited, finally emailed again and then take pictures of the package!? Still haven't gotten my money and it's taken 4 months from beginning to now, for a $100. Dress! NEVER AGAIN!

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2016
Lanny S. — StyleWe Rep
over a year old

Thank you for your feedback and We will relay your messages to our designers. Your feedback is very important for StyleWe and our designers to improve our products and services.

As to size, ple note some of our items run one size smaller, so it will be better to choose bigger size. Every time when you click the size "S, M, L"etc,it will show the corresponding detailed measurements for the specific size. Then you can check. You need to refer to the item Product Details to see the exact measurements first and choose the corresponding size (S, M, L, etc). The size guide is just a reference for all the items, which is not as accurate as the info of product details.

About the return, upon checking, the refund had sent to your original account.
Please kindly check your account by then to make sure you receive the refund.

We do hope you will have a better shopping experience with us in the future.

If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

Wisconsin
1 review
0 helpful votes
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Fantastic midi dress
May 5, 2021

The a line midi dress from Stylewe is feminine in look with great contours. Selling under the brand EVEN THOUGH. The cotton blend gives the right amount of stretch. This dress is the right pick for summer as it is comfortable to wear. Hope it's helpful to you all.

Date of experience: September 4, 2016
Arizona
2 reviews
0 helpful votes
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I bought 3 dresses before going to the holiday. The subtle combinations of gray, blue and small black stripes are just mind-blowing. The dresses fit perfect for me. I was very much confused as it would be too tight but it flatters on my body. Got it delivered within a few days which is again a great thing.

Date of experience: September 4, 2016
Illinois
1 review
8 helpful votes
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This company is unscrupulous. DO NOT believe the pictures or the description of materials. Items described as silk come in harsh cheap polyester and the sizing and fit are all off-including irregularities. I returned all my items to the location they indicated in California. They are refusing to refund my money they owe me because they said they wanted to a picture of the copy of my shipper receipt from UPS.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2016
Lanny S. — StyleWe Rep
over a year old

Thank you for your feedback and We will relay your messages to our designers. Your feedback is very important for StyleWe and our designers to improve our products and services.

As to size, ple note some of our items run one size smaller, so it will be better to choose bigger size. Every time when you click the size "S, M, L"etc,it will show the corresponding detailed measurements for the specific size. And to the material pls check the Product details of each item. If there is any misleading, pls feel free to contact us before you buy.

About the return, upon checking, the refund had sent to your original account.
Please kindly check your account by then to make sure you receive the refund.

We do hope you will have a better shopping experience with us in the future.

If you run into any issues, pls feel free to drop us an email ([email protected])and we will get back to you ASAP.

District of Columbia
1 review
11 helpful votes
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Returns are Ridiculous!
September 5, 2016

I returned all items except one several weeks ago. Their return policy and process is ridiculously arduous... better to stay away. Reached out to them, and I STILL HAVEN'T GOT MY $$$ BACK!

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2016
Lanny S. — StyleWe Rep
over a year old

Sincerely sorry for any inconvenience and thank you for your feedback. We will relay your messages to our designers. Your feedback is very important for StyleWe and our designers to improve our products and services.

Upon checking, we can not locate your roder in our retur list, and you have not yet offered return tracking number or copy for shipment receitp, could you pls offer any of these so that we can arrange refund in advance?

If you run into any issues, pls feel free to drop us an email ([email protected])and we will get back to you ASAP.

1 review
0 helpful votes
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Overall happy with my purchase
May 5, 2021

I am happy with the asymmetrical mini dress. It comes in great material, color, design, and fit. I wore it as a bridesmaid dress in my sister's wedding party. The only problem is about the delivery. It came a little a bit late than expected.

Date of experience: September 1, 2016
Texas
1 review
27 helpful votes
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This is the worst EVER experience. The sizing is for aliens from some other planet.
AND the return process is unheard of. I am still waiting for a refund for an item I returned on 6/15/16. (2.5 months, really?) AND who tells you to ask for "permission" to return something? AND then download & print your return label
AND then wants another email with a PICTURE of the box AND Postal tracking #
BUYER BEWARE!

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2016
Lanny S. — StyleWe Rep
over a year old

Sincerely sorry for any inconvenience and thank you for your feedback. We will relay your messages to our designers. Your feedback is very important for StyleWe and our designers to improve our products and services.

As to the size, ple note some of our items run one size smaller, so it will be better to choose bigger size. Every time when you click the size "S, M, L"etc,it will show the corresponding detailed measurements for the specific size. Then you can check. You need to refer to the item Product Details to see the exact measurements first and choose the corresponding size (S, M, L, etc).

About the return, upon checking, the refund had sent to your original account.
Please kindly check your account by then to make sure you receive the refund.

We do hope you will have a better shopping experience with us in the future.

If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

If you run into any issues, pls feel free to drop us an email ([email protected])and we will get back to you ASAP.

Virginia
1 review
0 helpful votes
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Good service sometimes
May 5, 2021

Well my experience so far is more than acceptable. I bought 3 dresses for me and my sister, and all of them fit us well. I contact them on live chat and get prompt reply. Nothing to complain.

Date of experience: August 31, 2016
Utah
1 review
0 helpful votes
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They are fine
May 5, 2021

I bought a mini skirt and a flora print dress from this website. Overall they are fine. I like the design and print. It took 10 days to arrive, which is the only problem i have met.

Date of experience: August 31, 2016
Tennessee
2 reviews
28 helpful votes
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Corrupt company
August 31, 2016

Awful company. I returned two items and they are not refunding my money. This is a corrupt company. If you google the name "Stylewe complaints" you will see that others had the same experience.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2016
Lanny S. — StyleWe Rep
over a year old

Please understand that the reason why didn't we make a refund to you is that you cannot offer any return proof, please check the latest email in your inbox, we will issue the refund to you in 3 business days, thanks.

Massachusetts
3 reviews
26 helpful votes
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I was so happy about this purchase before I got it! I saw positive reviews on site and read their philosophy. I was so naive to believe it. And was thrilled that there is at last so many pieces that look great and different. Not quite.

I ordered a parka that looked one way on the picture and was something else completely in reality. Heavy duty of worst kind cotton material (I am not sure that the word "fabric" can be used here), buttons are falling off, the thread is loose and ends are seen all over the coat. It looks like vocational school beginners' project gone bad. I fee that the obligations to ma as a customer were not met. Alas!

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2016
Lanny S. — StyleWe Rep
over a year old

Sorry for all your unsatisfied.
We have sent the return details to your email. Pls have a check.

Pls check your email, and tell us your option. We promise you we will settle this matter at the best way we can.

If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

Georgia
2 reviews
7 helpful votes
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Cute dress available
August 31, 2016

I found the website on google when i am trying to buy a dress for the holiday. The pictures they put on the web are too good to be true so i made the order without too much hesitation. The delivery is a bit long but anyway the parcel arrived in a good condition and the coral mini dress fit me well. It would be better if they improve the delivery.

Date of experience: August 29, 2016
Arizona
1 review
13 helpful votes
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Ordered 3 swim suits on sale, knowing I could not return. One was the correct size. On the scoop neck suit the built in cups were so close together it was like you had to have one breast vs. two, and the legs were super tight, compared to the other one piece where the legs fit well. The other one piece did not have enough elastic in the upper straps so it was way to low, even with straps adjusted as far up as possible, the bust was sewn so it puckered at the sides no matter how tight my husband tried to tie the back to smooth it, but the colors were really beautiful. The bikini fit best, more true to size, but the fabric was poor and the bottom/backside puckered/sagged in the middle. I am a fitness trainer, fit, 5' 8" tall, athletic rather than curvy 130 pounds wear an American size 8/10 depending on designer. Ordered XL, and XXL based on their size descriptions. Only good thing out of this order was the laugh my husband and I got when I tried them on. It was my first order and based on what I received along with the other reviews I have read, I will not take a chance on ordering from this company again.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 28, 2016
Lanny S. — StyleWe Rep
over a year old

Sorry for all your unsatisfied.
Can you help to take pictures of the size for the items so that we can check if we had sent the wrong size items to you?

We valued your business and We promise you we will settle this matter at the best way we can.
If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

New York
1 review
29 helpful votes
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I had the misfortune of dealing with this website. They gave me some nonsense story about clothes coming in late due to the US presidential elections, and then when further pressured, they gave me the wrong tracking number. But, when I contacted DHL, there was no order for pickup actually placed--- this was all a gimmick/scam. After telling them repeatedly that I want my order canceled, they came up with another tracking number and refused to cancel my order. The dresses eventually arrived; they were AWFUL, made of CHEAP FABRIC and were simply DISGUSTING. After spending money on returning the merchandise (they wouldn't pay for return shipping), they haven't yet refunded me and are giving me the run around that I should collect the money from PayPal, when in fact I never paid through PayPal and don't even have an account. This has now been going on for a few weeks (all via email, since they don't even have a customer service number), and I am totally frus

Anyone, even browsing this website, please STOP RIGHT THERE and BEWARE! They will cheat you of your hard earned money.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 28, 2016
Lanny S. — StyleWe Rep
over a year old

Sorry for your unsatisfied.
The parcel was not cause by the US presidential elections but the strictly customs check. Pls understanding.

Upon checking, we have handled this with your card company and he refund had returned to your card company. If you have not get the refund, pls note to contact the card company and check.

We valued your business and we hope that you can have a better shopping experience when shop with us in the future.
If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

Canada
2 reviews
1 helpful vote
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Not bad
August 31, 2016

I order a prom dress for the graduation day. I felt a bit worried at first since It costed me over $100. But when i received the package after 10 days, I thought it was not a bad idea. The dress fits me well in terms of the design and size. Since i never wanted to return it, i have no problem with the return policy. Anyway, nice try

Date of experience: August 28, 2016
Pennsylvania
1 review
5 helpful votes
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STYLEWE SELLS GREAT CLOTHING
August 31, 2016

We received the dress in good time and good shape. My wife loves the dress and will wear it for Christmas. I had no problems with this company. I live in Reading Pa and will purchase from them again. My original order was held up in customs, so they sent a second dress and I received it in 3 day from China. Good job StyleWe.
TY for your service.
Vincent J Cardillo Jr moving to Florida

Date of experience: August 28, 2016

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


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