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The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
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I love the design and the finer details on the Floral Embroidered Bomber Jacket. The embroidery works are beautiful on the rear side and enhance the visual appeal. Pair it up with any plain dresses to spice up things a little bit. I am very much satisfied with its quality. Prompt delivery was a surprise for me.
I returned two dresses over 1 month ago. Sent a email and then a pop-up to discuss issue and person never responded. Will never order from them again.
Well, I have a blue blazer and short ensemble that is perfect for a vacation. I just simply pair it with white sneakers. Everything is fine with quality and delivery.
I ordered an XL size just in case these styles were made more for the Asian woman. I was right, it just about fits (a little bit tight on the bust, I'm a US size 12.) It took 15 days from placing the order on 9/7/16 to receiving it. It is suppose to be silk but it does not feel like silk... more like 100% polyester. I will not order from this company again due to size, quality and the reviews of other customers.
Sorry for all your unsatisfied.
Some of our items run one size smaller, so it will be better to choose bigger size. Every time when you click the size "S, M, L"etc,it will show the corresponding detailed measurements for the specific size. Then you can check. You need to refer to the item Product Details to see the exact measurements first and choose the corresponding size (S, M, L, etc). The size guide is just a reference for all the items, which is not as accurate as the info of product details.
Items can be returned for any reasons within 30 days of the delivery date.
For return policy, you can check here: https://www.stylewe.com/information/returns-and-exchanges
If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.
What you see on line, is not the same when you get the product, on this instance a dress.The Color don't match, what was shown on line. UGLY. When you try to return it, they give you the run around, FYI, DON'T BUY anything from this site, You will have a splitting headache, before it's all over. Iguess I'll charge this one to experience, you'll get me once, but not twice
Sincerely sorry for any inconvenience and it is regretful that the item(s) can not meet your expectation.
Since your return request mentioned there is color issue, we asked for pictures don't meant to make touble to you, we sincerley apology if you feel annoying by this. We just want to solve in a better way, as soon as we confirm the real situation, we will give you a good sulution.
We have sent you return instruction with return label to your email, pls check and return accordingly.
If you run into any issues, pls feel free to drop us an email ([email protected])and we will get back to you ASAP.
I got this Black Cowhide Leather Casual Push Lock Shoulder Bag yesterday. It is simply excellent and classic in appeal. Though it looks like a sling bag, it is more than that. It has many compartments inside, and it can accommodate many essentials. Altogether, it is a beautiful and classy everyday bag.
More than $1600 in merchandise exchange or refund has still not been resolved since Sept. Stylewe is the worst company I have ever encountered. They simply are not responding to my request, even though I followed all their extensive rules and customer unfriendly procedures. Cost me over $150 in freight to return clothing by usps required shipping.
Upon checking, we've replied three emails to you, if you didn't receive it, please check the spam folder.
If there is any problem, please get back to us, thanks
The Half Sleeve Stand Collar Casual Blouse from this website may look little loose while you wear. Therefore, it is preferable to order by reading the size information. Do not go for a larger or smaller size. It looks and feels like a tunic and is lightweight. The length of the blouse is also perfect as it is not too short and too long. I have already washed the top, and it did not shrink. It is super soft and quality product.
The packaging was so bad the delivery bag ripped and was taped together by DHlL before it even got to me. Then, You can see straight through three of my items. One item - after I ordered it, was out of stock - they just refunded me today for it after they charged me over 10 days ago for it. The only way to pay was PayPal- so they refunded back to my Paypal. I'm returning other items ASAP. It's clear the only 5 star ratings on here are from non-Americans posing as satisfied shoppers to up this company's ratings. Don't fall for the pretty pictures!
Can you send the correct order number to us? There are 8 digits for our order number,
Sorry to let you down, we will forward your opinion to our logistic department, we suggest you can also make a complaint to DHL for their irresponsibility.
If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.
Slow service, poor quality and fit, as yet no refund of items returned a full month after they received the returned merchandise.
Sincerely sorry for any inconvenience caused to you.Per your review, we can not locate your order number, could you pls offer you correct order number to [email protected]? As soon as we check and confirm the real situation, we will refund with no delay.
If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.
The dress looked perfect- ordered for wedding - paid to expedite
One size dress would fit maybe a size 0 body -not mine
E-mailed them FIVE times for return info - no luck
Going to complain to Paypal to try to get money back
Sincerely sorry for any inconvenience caused to you.
Per your review, we can not locate your order number, could you pls offer you correct order number to [email protected]? Then we will send you return instruction with no delay.
You can check the return policy for more info :https://www.stylewe.com/information/returns-and-exchanges
If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.
No order delivered from 9/10/16, you can't ask for your order because no phone number, only email and they are keep sending me wrong information, I mean was delivered at such address which is not mine:-(
Dear Daniela, as checked, the package was delivered on 12th by the usps, pls try to make a phone call to the local post office and get a case number for us, pls do not worry, we wil follow up your case closely.
I like the dresses and skirts. The Midi Skirt is slightly above my knees. That is okay It has a beautiful and casual floral print, and it feels good when paired with plain tops. Tips: You need to buy the exact size since it is not stretchy.
I am very much pleased with the purchase. It is exactly as rich as the way it appeared in the online store gallery. It feels very soft and luxurious in looks. I love pairing it with beautiful accessories for spicing it up a little more. Thanks StyleWe for this lovely dress.
I really like the Short Sleeve Tunic i ordered. The fit was as expected and it is equally comfortable to wear with beautiful print. I have the same design of different color and print, and I love wearing this pattern. Although a polyester silk blends, it feels more like silk.
I knew it would take some time to get the dresses but they arrived in two weeks. The dresses were gorgeous and fit. I followed the size chart and they were perfect. What I received was worth what I paid. And just beautiful. Would buy again.
I like the tops flowing down as I am slightly on the heavier side. The Crew Neck Linen Half Sleeve Casual Tunic of ELENYUN brand is loose starting from the top. It has the elegance mainly because it is in linen silk. In those special days, if you want to style up in whole classy and elegant way, this top comes handy. As it is lovely and sheer, I would wear a slip inside it to give it a more definition. I like it.
I bought an a-line maxi dress it for my first date and my boyfriend like it. Being a pear shaped lady, I liked it the way how it flaunted my big waist. Good service and prompt delivery.
I have been trying to get response from services at skylewe.com for almost two weeks
To get information, as advised, as to where and how to return an item which does not fit.
Every time I get response that I will be contacted in 48 hours. This has not happened
And I am stuck with an item I cannot use. This should be a lesson when ordering clothing
Online. Gina Andreasson
Sorry for your unsatisfied.
We have send you return instruction again to your registered email address. Please check your email later.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
I loved the idea of stylwe--great fashion for low prices. Before ordering I looked carefully at the measurements. However, on one order the size was not even close to the measurements listed on the website. I explained the problem, and asked Style to pay the postage since the return was caused by their error in posting the wrong measurements. Not only did they refuse to take any responsibility--they didn't even apologize. Now I don't feel safe ordering from them because I can't trust the measurements.
Sorry for your unsatisfied.
As for your return item, upon checking, the refund is under processing.
We will process your refund in one week. Please check your account later.
If you run into any issues, please feel free to drop an email to us and we will get back to you ASAP.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...


Sincerely sorry for any inconvenience caused to you.
Per your concern about the return, upon checking, the refund had sent to your original account.
Please kindly check your account by then to make sure you receive the refund.
We do hope you will have a better shopping experience with us in the future.
If you run into any issues, pls feel free to drop us an email ([email protected])and we will get back to you ASAP.