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StyleWe

2.9

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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668

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49,258 reviews

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New York
1 review
6 helpful votes
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I contacted the company on 9/13. My order on was shipped on 8/5 and they stated it would arrive in 7-10 days. I was away and returned to my dresses on 8/17. After planning and celebrating my daughter's wedding on our farm, I sent an email for the returns on 9/13. I was keeping, and happy with, 2 of the dresses. I have no idea the exact date of delivery, but I within the window noted in the email. This is ridiculous! I have never dealt with a company that will not work with their customers. They sold 2 dresses and I would have probably shopped there again and told friends about it. It is very frustrating not to be able to call and talk to a person!

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2016
Lanny S. StyleWe Rep
over a year old

Sorry for all your unsatisfied.
Upon checking, you have submitted the request in on 9/14, but your order was delivered on 2016-08-12.
Items can be returned for any reasons within 30 days of the delivery date.
But it's over 30 days after you got the parcel, pls understand that we cannot process the return for you.
For return policy, you can check here: https://www.stylewe.com/information/information?information_id=9

If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

Washington
3 reviews
15 helpful votes
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I bought the Blue Work Swing Silk Dress and when buying it they have that the "belt is different". Try. THE WHOLE DRESS IS DIFFERENT haha. I will not be buying from this company again. It's a sham. The synched waste of the dress is RIGHT under my bosom and is about half the length shown in the picture which is not flattering at all and looks more babydoll/maternity than slimming. The material and length of the dress are nothing like the picture. Cheap, ugly dress that I'll never wear. Thanks for wasting my money with your false advertising StyleWe!

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2016
Lanny S. StyleWe Rep
over a year old

Sorry for all your unsatisfied.
As you mentioned that the dress is different to the pics, Could you pls shown any pics of the item so that we can check with the designer?

Items can be returned for any reasons within 30 days of the delivery date.
For return policy, you can check here: https://www.stylewe.com/information/returns-and-exchanges

If you want to return the item, and get the refund, pls go to our website and submit the return request. There is "Return/Exchange " button in the specific order. You need to click it to submit the request and you will get authorization from us. We will reply you with return address by email after then.

We valued your business and We promise you we will settle this matter at the best way we can. We will contact you by email to handle this issue with you as well, pls note to check your email box and get back to us ASAP.

If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

Canada
1 review
0 helpful votes
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Beautiful and sexy suit
October 13, 2016

Black Padded Ruched One-Piece from SASLAX is a very cute and sexy swimsuit. It is a flattering suit for full figured women. The material is of good quality, but it was a little short for me. The thing I liked the most is it reduced by belly looks. I am so pleased with the swimsuit.

Date of experience: October 10, 2016
India
1 review
0 helpful votes
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Great fit for me
October 13, 2016

I have never owned a sports bra before, and this was my first purchase from StyleWe. The Wine Red Push up Stretchy Nylon Wearable Sports Bra is beautiful, and it is of good quality. The fittings are great, and I am happy with the delivery schedules. It fits me well and gives me more support. Earlier during my workout, my breast used to hurt but not anymore!

Date of experience: October 9, 2016
Pennsylvania
1 review
5 helpful votes
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I placed my order over a month ago - it was never delivered to me and it has been a PAINFUL process. StyleWe has had me do all of the administrative legwork to track the package, has had me do back to the shipper (THEIR VENDOR) several times and has made me feel like a criminal. Agree with the prior comment that it takes a full 24+hours to get a response, which is usually vague and dumps the problem back on the customer.

I really wanted to try the product and kept asking them to resend the order, but at 33 days post order I have finally given up - I have already filed a claim with both my credit card and PayPal to address the issue from this point.

The 'funny' thing is I'd also placed an order with Zappos recently - StyleWe could really learn a lot from the fabulous customer service provided by Zappos. I gave StyleWe a one-star rating only because this site requires a rating - a negative star would have been more appropriate.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2016
Lanny S. StyleWe Rep
over a year old

Sincerely sorry for the situation you met and thanks for your cooperation.

Upon checking, you already claimed a case for missing package from shipping company, thank you so much for your cooperation. We already forwarded this case to carrier company for further investigation. On the other hand, we will process refund to you as soon as possible.

Apology again for all the trouble to you and hope for your understanding. For better communication, pls feel free to drop us an email ( [email protected])and we will get back to you ASAP.

India
4 reviews
13 helpful votes
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StyleWe always has what I am looking for when it comes to last minute shopping.

They have a great selection for women and a lot of times you can still find the items that are sold out everywhere else. I ordered an item last Monday and I received it on Thursday! Always a great experience!

Date of experience: October 7, 2016
India
3 reviews
27 helpful votes
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Stylewe ROCKS!
October 8, 2016

I am buying clothes with them for past 6 months.

I bought for my entire family already, and always got exactly what we wanted.

All I can say is GREAT service!

Sometimes it is unbelievable a company can do such a thing.

Date of experience: October 6, 2016
Nigeria
1 review
2 helpful votes
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It is such a sexy skirt, ideal for everyday wear from Irina Miro brand. Black Faux Leather Ruffled Mini Skirt is comfortable, and the fabric moves along with you flowing down like waves. The ruffle work enhances its appeal and looks so cute. The quality of the material is excellent and accentuates your look. Quick delivery makes StyleWe my favorite online store. Just placed 4 more orders

Date of experience: October 5, 2016
Oklahoma
4 reviews
8 helpful votes
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Aargh!
October 7, 2016

Horrible customer service. Disputed the charge on AMEX after returning the items 191.00 dollars, they said they didn't receive the items. I do not have thjem, in, my closet and I have a receipt from USPS for the items shippewd back--so where's, my refund StyleWe

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 5, 2016
Lanny S. StyleWe Rep
over a year old

Sorry for all the inconvenience.

Upon checking, you have made the charge back for this transaction on your card, and the funds was frozen by your card company.
We'd willing to make refund for your order, but we can not do that by our side now since the funds have not release by your card company. Pls understanding and check with your card company.

Your card company still checking this transaction, We have wait for it case end so that we can check and handle for you. If the case ended in your favor, you will get the refund by your card company directly. If not, we will process refund once we get the information to show the funds is released.

Hope that you can understanding. You'd better contact your card company to check with you.

If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

Illinois
1 review
9 helpful votes
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STILL WAITING FOR A REFUND ON AN ITEM I MAILED BACK TO THEM OVER 2 WEEKS AGO - THEY SAY IT WAS DELAYED BECAUSE I DIDN'T USE THEIR "RETURN RECEIPT" BUT THEY WERE UNABLE TO EXPLAIN WHAT THIS "RETURN RECEIPT" WAS! THEY CAN'T BE REACHED BY PHONE AND EMAILS TAKE ONE DAY FOR A RESPONSE (AND ARE VERY UNCLEAR). I FEEL LIKE THEY'RE HOLDING MY $130 HOSTAGE! PLUS, I RETURNED THE ITEM DUE TO THEIR INACCURATE SIZING INFO ON THE WEBSITE. I WAS SO EXCITED ABOUT THEIR CLOTHING - I'M A VORACIOUS BUYER, NOT THE TYPE OF CUSTOMER YOU WANT TO LOSE..

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 5, 2016
Lanny S. StyleWe Rep
over a year old

Sorry for all the inconvenience.

Your refund has been sent to your account already, pls check your account

If you run into any issues please contact us, we will get back to you asap.

We have over 100 new dresses online and our flash sale starts at noon ET everyday features different designers fashion.

We hope to see you again at StyleWe.

If you have any other question, feel free to email us at [email protected] and we will reply ASAP.

California
1 review
8 helpful votes
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STYLEWE... THE WORST
October 6, 2016

SAVE YOUR SELF TIME AND MONEY. DO NOT BOTHER. IF YOU LIVE IN EUROPE (SIZING) THEN GO FOR IT. THE PRODUCT QUALITY WAS DEF GOOD ENOUGH, BUT USA SIZING DOESNT WORK AND I WENT UP A SIZE (YES I FOLLOWED THE CHART). HOWEVER, THE BIGGEST ISSUE FOR ME WAS THE RETURN POLICY I FEEL ITS A SCAM AND NOW I'M OUT OVER $300 BUCKS! THEY MAKE YOU JUMP THROUGH HOOPS TO RETURN ANYTHING AND THEN THE EMAIL THEY SEND YOU REALLY GOES NO WHERE (NO RETURN LABEL)... I USED LIVE CHAT FEATURE TWICE AND THEY SAY... THEY WILL SENT ANOTHER HOPELESS EMAIL. I WILL NEEEEEVER USE THIS SITE AGAIN AND I WILL TELL EVERY FRIEND THE SAME. PS THIS IS THE VERY FIRST REVIEW I EVER WRITTEN.

StyleWe did send me the return label (it went directly to my junk mail the first time and I didn't know it). I still think the return process is ridiculous but we'll see how it goes from here.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 4, 2016
Lanny S. StyleWe Rep
over a year old

Sorry for all the inconvenience.

Upon checking the email that we have sent, you have received it and it seems that we have solved this problem.

Thank you so much for your advice and we will forward the message to our manager to simplify the return process and hope for your understanding.

We have over 100 new dresses online and our flash sale starts at noon ET everyday features different designers fashion.

We hope to see you again at StyleWe.

GB
1 review
1 helpful vote
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Beautifull and lovely things! And they care with the customers. Great customer service! Everything I order actually came exactly like they show!
Newchic is a great site to order!

Date of experience: October 4, 2016
California
1 review
8 helpful votes
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Worst Company Ever
October 3, 2016

10/5/16 UPDATE - Stylewe has been super cooperative since submitting my first review. They have emailed me several times with the return information (that I originally wrote about), have acknowledged my return (with the picture of my return tracking from USPS) & they will have my $$ issued within 1 week.

Ordered a dress & it was poorly made. Not only did it feel cheap, it LOOKED cheap. I cannot, for the life of me, get in touch with anybody to return it! I've had 4 pop-ups conversations with "customer service" & have yet to receive the return shipping info. I'm about to dispute the charge on my credit card if this company doesn't get their s**t together.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 1, 2016
Lanny S. StyleWe Rep
over a year old

Sincerely sorry for any inconvenience and it is regretful that the item(s) can not meet your expectation.

We have sent you return label to your email, pls check and return accordingly.

Items(except swimwear) can be returned for any reasons within 30 days from the delivered date. For return policy, you can check here for more details: https://www.stylewe.com/information/information?information_id=9

If you run into any issues, pls feel free to drop us an email ([email protected])and we will get back to you ASAP.

India
1 review
0 helpful votes
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Happy with it
October 5, 2016

I like white T-shirts, which do not look like T-Shirts. It helps me to conceal my troublesome areas. Try it and I am sure you are going to love it. I do not buy many clothes online because of the cheap quality. Nevertheless, you cannot go wrong with this one. StyleWe, like always never let you down. On time delivery and perfect quality is their hallmark.

Date of experience: October 1, 2016
India
1 review
1 helpful vote
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Apricot Pierced Statement Paneled Long Sleeved Top is an ideal statement top for your wardrobe. It has diamond shaped piercings on it at equal distances. The backside is plain, and the sleeves are a light-toned brown. The beauty of the top is that you can use it both side, and nobody can easily understand the difference. I like it very much.

Date of experience: October 1, 2016
India
1 review
2 helpful votes
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Prompt shipping from StyleWe makes it stand-alone from other online stores. I got the product within 5 business days. The Black Crew Neck Casual Polyester H-line Cropped Top comes with right fabric, and it is not see through. It is a simple and a basic top, and you can pair it with a jeans, skirt or palazzos.

Date of experience: October 1, 2016
India
1 review
0 helpful votes
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I am with the Dark Blue Breathable Polyester Stretchy Sports Bra. It perfectly fits my body shape and augments the contour. The standard sports bras are not adequate for me, as I would always need a little more coverage on the top. This bra does it in a better way. The material is very much comfortable, breathable and gives 100% coverage to the fuller chest.

Date of experience: October 1, 2016
India
1 review
1 helpful vote
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I bought this jacket to layer some of my clothes. The cute ensemble makes it a perfect fit for my body. It is such a versatile piece with an elegant print on it. The bomber jacket is not ideal for winters. If you are buying it for warmth, you might be disappointed. Otherwise, it is a great option.

Date of experience: October 1, 2016
New York
1 review
5 helpful votes
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Too small
October 2, 2016

Your size clothes is not for the average sized people. Runs very small, I'm usually a 8/10, I bought XXL and it's way too tight on me. However, you do have beautiful clothes, just can't fit. So I am highly disappointed because I loved the dress.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2016
Lanny S. StyleWe Rep
over a year old

Sincerely sorry for any inconvenience and it is regretful that the item(s) can not meet your expectation.

We have sent you return label to your email, pls check and return accordingly.

Items(except swimwear) can be returned for any reasons within 30 days from the delivered date. For return policy, you can check here for more details: https://www.stylewe.com/information/information?information_id=9

If you run into any issues, pls feel free to drop us an email ([email protected])and we will get back to you ASAP.

India
1 review
0 helpful votes
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This swimsuit is nothing fancy but it does its job beautifully. The fit is great for me and its stays in place. I have been using it for quite some time now and it hasn't lost its elasticity. I sue it for swimming laps a couple of times a week. It is easy to get into it due to the basic back straps, unlike racer back suits. Very nice!

Date of experience: September 30, 2016

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


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