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StyleWe

2.9

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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668

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49,258 reviews

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Poland
1 review
2 helpful votes
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Excellent quality!
October 22, 2016

Shirt is super cool! The measurments are just like discribed on website and quality of material is really good. The shipping was super fast and the service of the website is perfect. The price is lower than in my country so it was a good purchase!

+1
Date of experience: October 17, 2016
India
2 reviews
8 helpful votes
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I have ordered from this site over a couple of years. I emailed them when I had a problem with an item that had a defect. I had already thrown away the box and wore the item and noticed the defect after the fact. I reached a customer service rep within three minutes. The sent me a new identical item rite away free of charge! I was hoping for a discounted price at least in a new item but they replaced my item. I am so happy with this company and customer service. I will buy shoes everytime from this website.

Date of experience: October 17, 2016
India
1 review
2 helpful votes
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Most evening dresses that I have seen at the mall are priced at $100 above. But I dont have the budget for that. Lucky for me, my fashionista of a mother informed me about Stylewe. I visited the site and lo and behold, all evening dresses are available at affordable prices!

Date of experience: October 17, 2016
India
1 review
1 helpful vote
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Discounts!
October 19, 2016

The original price of their products are already affordable enough but as if that is not enough, Stylewe even regularly offers discounts and bargains on their site! This is truly the best shopping website for a bargain hunter like me! Truly, this is one of the most affordable shopping website out there!

Date of experience: October 17, 2016
India
1 review
1 helpful vote
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Affordable clothes
October 19, 2016

If there is one word to describe Stylewe, it would be this: AFFORDABLE! I have seen the quality and the style of their clothes and I can really say that they give you value for your money. The fabric is soft to touch and the quality of the stitching is just amazing!

Date of experience: October 17, 2016
Canada
1 review
1 helpful vote
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SASLAX is a splendid brand bath suit for females, especially the Blue Halter Padded Color-block One-Piece, who do not have a bikini body. The suit fits perfect on my body, and it hides my body fat easily. It has an excellent design and does not hinder the movements. The halter neck area has given perfect design accuracy so that it will not give any discomfort at the time of wearing. StyleWe did a fabulous job by delivery the product on time.

Date of experience: October 17, 2016
India
2 reviews
3 helpful votes
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Fantastic Services
October 19, 2016

I ordered a dress on 12/13/2015 and I received it on 12/21/2015. I paid the express charge and I am very happy I did, I ordered the dress to wear on Christmas. I had read the reviews after I ordered the dress, I was very nervous due to some of the negative reviews. The material of the dress looks a bit thicker on the website but after trying the dress on it is absolutely adorable. I am not sure why people are saying that this company is a not good. I am very pleased and I will be purchasing more dresses from them in the near future.

Date of experience: October 16, 2016
Mississippi
1 review
14 helpful votes
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I ordered two items from StyleWe. The first item looked good, but the second $95 dress was not to my satisfaction, so I submitted the request for refund as they instructed, and did everything they told me to do in their email for return. I returned the dress within the 7 days of receiving the initial shipment. The delivery to their warehouse was confirmed by my tracking. However, It has been over 6 weeks, and there is no return. Very bad business practice. I spend thousands of dollars a year on fashion items, so this was a test, and apparently, they will not have my business in the future. I DO NOT RECOMMEND PURCHASING FROM THIS COMPANY.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2016
Lanny S. — StyleWe Rep
over a year old

Dear Kyungmi, Upon checking, we have handle this issue with you by the email.
The reason why we have not process refund is we have not received the return proof by you until two days we have contacted by email.

Now we have got the return proof by email and the refund is under processing, you will get the refund soon.

If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

India
2 reviews
3 helpful votes
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I've ordered with Stylewe at least 3 times. Good quality clothes and quick service. Yes, not everything fits but free and easy returns. I'm super pleased!

Date of experience: October 15, 2016
California
1 review
1 helpful vote
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Really thrilled!
October 19, 2016

I got exactly what I ordered, when I ordered it and what I got was better quality than I had hoped!

It was my first time shopping at StyleWe and I was skeptical, so I decided to try one item as a test. They passed and I will order from them again.

Date of experience: October 15, 2016
Maryland
1 review
2 helpful votes
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In Love
October 17, 2016

I love the pieces I got. Fit perfect, fast delivery and good costumer service. I will back for sure.

Date of experience: October 14, 2016
Malta
1 review
1 helpful vote
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Lovely website
October 17, 2016

The dress that I chose arrived well packaged and also had a resealable bag. It was true to the sizing indicated on the site and beautifully made.

Date of experience: October 13, 2016
Illinois
1 review
2 helpful votes
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Worth for money
October 17, 2016

The Navy Blue A-line Shirt Dress is superb in style and craftsmanship. I have no problem to recommend StyleWe with full confidence.

Date of experience: October 13, 2016
India
3 reviews
2 helpful votes
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I have read a few reviews abour Stylewe that really surprise me - I ordered over 500$ worth of clothes from here for my 23rd birthday, unfortunately I got to check out and realised there was no option for next day delivery - I was gutted to have wasted my time so emailed their customer service team who kindly offered to air-mail it free of charge so it would arrive in time for my birthday. Following this I was then surprised with a holiday and didn't return the clothes within the 14 days - I emailed again to let them know and they were so understanding that it was honestly amazing. I have never received such amazing customer service.

PS - I kept the majority of my clothes (which all came on time, right size and in great condition)

This is my new go-to shop, honestly I swear by them.

Date of experience: October 13, 2016
Brazil
1 review
1 helpful vote
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Class and Trendy
October 15, 2016

The Black Asymmetrical Plain Cutout Mini Dress Mini Dress is awesome. The dress is one of the finest pieces selling by StyleWe. I love its creativity, and it greatly flatters my figure. I was nervous until I received the delivery because the fitting is one of the greatest problems I encounter with online purchases. The delivery was also on time and prompt.

Date of experience: October 13, 2016
New Jersey
2 reviews
9 helpful votes
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Worse company ever
October 15, 2016

The products don't look nothing like they do on the website, the material is cheap, the colors are not even close to what they are suppose to be, trying to return the merchandise is impossible, there is no phone number, not address to send it back. I ordered to dresses which came from different places, but i can't send it back there. I emailed them like 20 times, i was told to download a return label from my account, when i go to my account there is nothing in it plus they don't even give you a link to print the label. I think this company is a fraud, they are robbing people and i will tell everybody to please don't buy anything from them.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2016
Lanny S. — StyleWe Rep
over a year old

Hi maria,
Thank you for your information.
I've resent the return details by email, pls check your email(note to check your junk folder as well).
Pls kindly refer to the email and tell us your choice, thank you very much.
Currently we only provide email service and live chat service. But we will offer phone service in the near future. If you have any question, feel free to email us at [email protected] and we will reply ASAP.Or you can just talk with our live person through our live chat window. We are looking forward to your reply.

Florida
1 review
4 helpful votes
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Poor
October 15, 2016

Style has long wait times and irregular service. I have only kept one dress I have ordered out of five or six. They never exchanged a dress I sent back even though I followed their return directions which are to email them first and to wait three days. You cannot talk to a person live. They do not have a phone number, just online chats which yield mediocre conversations. I will never use them again! The sizes can be tiny, so watch out! I also returned a dress for an exchange and never received the replacement dress. It was a very pretty white summer dress but I never heard from them about why they did not replace it. I had two accounts with them and they were unable to combine the two so I was left without the order number to follow up.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2016
Lanny S. — StyleWe Rep
over a year old

Hi Diana,
Items can be returned for any reasons within 30 days of the delivery date.
But it's over 30 days after you got the parcel, pls understand that we cannot process the return for you.
For return policy, you can check here: https://www.stylewe.com/information/information?information_id=9

If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

Oregon
1 review
13 helpful votes
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Don't run the risk.
October 14, 2016

I am going to dispute the charge with my CC Bank. Company does not stand by their return policy. Item did not fit and had a small defect. I had to send pictures which they said they didn't receive. When admitting receipt they claim the picture of the defect is not the item (the only item I have ordered) in question. They now request a picture of the garment and it's label. This has been going on for weeks.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2016
Lanny S. — StyleWe Rep
over a year old

Hi Susan, Sorry for your unsatisfied.
I just sent the Return Authorization to you, pls have a check and return accordingly.
Pls note to check your junk folder as well).
Kindly refer to the email and tell us your choice, thank you very much.

If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

New York
1 review
1 helpful vote
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I've been in the customer service industry for many years and truly appreciate when someone takes their time to take care of me. The team at StyleWe has been amazing; they are professional, thorough, and consistent. I've ordered four separate items so far from the site and loved every single one of them. The compliments I get at work on every item are just amazing. The quality of the clothes, the fit... have all been perfect. I don't necessarily have an average body, so it's rare that clothes fit me easily, especially without trying them on. I am still shocked how perfectly everything has fit. This is definitely a site I would recommend.

Date of experience: October 12, 2016
Poland
2 reviews
6 helpful votes
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This denim coat much to my liking. Very precisely tailored. Additionally, it is lined with the material in the box. I liked that it has a hood. It is warm for autumn walks. I am happy with him and I know that I have to serve a long time.
I really have to say that service online store is at a high level. Quickly write off the emails.

Date of experience: October 12, 2016

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


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