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StyleWe

2.9

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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668

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49,258 reviews

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Singapore
1 review
0 helpful votes
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The dress material is very thick and stretchable. The dress fits so perfect on me, and I am in love with how it looks on me. I highly recommend the brand and the dress. Need to say about the packaging also because the packing is excellent and neat. I am looking forward doing more shopping with Stylewe.

Date of experience: November 2, 2016
Singapore
3 reviews
1 helpful vote
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My favorite red
November 6, 2016

The red sheath V-neck plain 3/4 sleeve midi dress comes in nylon, viscose and polyester in a plain pattern, ideally suitable as a formal daytime cloth. I was always looking for a red sheath silhouette that can flaunt my curves in a moderate style that can offer an elegant cosmopolitan look. Stylewe gave an incredible selection opportunity through their state of art interface rich online store. I am happy with their service, as the packet I received within a week of my order.

Date of experience: November 2, 2016
New Jersey
1 review
0 helpful votes
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Great Knitted comfy wear
November 6, 2016

I bought a dark blue H-line top for the fall. It goes well with almost all kinds of bottom wear, especially with pencil skirts and denim. The quality of the top is also quite excellent. Usually, off shoulder tops don't fit me perfect. They come down from my shoulders, and it was a great concern. But this top is just perfect for me.

Date of experience: November 2, 2016
Pakistan
1 review
1 helpful vote
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Extremely satisfied
November 6, 2016

Couldn't be more pleased with this company and the ease of doing business with them. Definitely going to shop again. Have already referred many family and friends. Customer for life!

Date of experience: November 2, 2016
Nevada
3 reviews
32 helpful votes
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Overpaid
November 3, 2016

Bought DDER
Stripes Long Sleeve Casual Crew Neck Sweater value is no more than about $25.00. It is ok but I overpaid. Will not order from this company again.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2016
Lanny S. — StyleWe Rep
over a year old

Sorry for your unsatisfied.

Each product is our designer's work, If there is any problem with the items you have received, Could you pls kindly take a photo to us? So that we can check and make progress.

We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, u can chat with us online or drop us an email ([email protected]) at any time and we will get back to you ASAP.

New York
4 reviews
24 helpful votes
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What a scam!
November 1, 2016

I ordered a dress almost two weeks ago. They charged my card and sent me an email, stating that I would be notified when my dress was shipped. I never received an email. I contacted customer service, who gave me a tracking number and a link. I entered the tracking number, and it stated "item not found." I contacted them again, and was given another tracking number, and was told that the item was shipped on 10/28. I never received an email. This person gave me a different tracking number for usps postal service and sent me a link. I put in this tracking number, and got a message, "tracking number not found." The funniest part of this, was the customer service representative's response when I informed her that neither of the tracking number provided were valid. She said, "just trust me, it has shipped, I'll send you the tracking information later." What? Am I dealing with a 5yr old? That is the funniest most unprofessional response I've ever received in my entire life. Ha! I am contacting my credit card tomorrow and reporting them. I plan to fight this charge. I believe this is an international company and they don't have to follow the same guidelines as US based companies. Buyers beware! I really regret ordering from them, I wish I would have read the reviews beforehand. If you are considering doing so, IT'S NOT WORTH THE HASSLE! DON'T DO IT!

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 30, 2016
Lanny S. — StyleWe Rep
over a year old

Sorry for your unsatisfied.

We will send an picture of the invalid tracking number you said, so that you can see the tracking information.

If you run into any issues, feel free to contact us at any time.

New Jersey
1 review
17 helpful votes
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Ripoff
October 31, 2016

Total ripoff company. I needed to exchange a shirt but they claimed they never received my item I sent back for a larger size. They wanted a return receipt tracking number. I dropped it in a mailbox since it was pretty light... I guess it is my fault to order something from such a shady company. $29 down the drain.

NEVER AGAIN!

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 29, 2016
Lanny S. — StyleWe Rep
over a year old

Kindly please noted that we had made a replacement order for you and you can check it in your account.
The exchange order number is AU522874.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!

Poland
1 review
4 helpful votes
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Light blue bag
October 31, 2016

I am totally in love with this bag. It's colour is very Pretty and the quality is awsome! I really Like the capacity of it. It's one of my favourite bags and delivery was also very fast.

Date of experience: October 26, 2016
Massachusetts
1 review
1 helpful vote
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Very happy with this site. I'm typically a Bloomingdales/Anthropologie shopper and I'd say StyleWe is comparable. I've bought about 10 garments and kept 5 (I tend to buy more than I intend to keep). The return process was easy. The dresses are very high quality--lined, with good zippers, buttons and fasteners and careful stitching. The fabrics are unique, with patterns that fairly unusual. I think the prices are more than fair but I'm typically willing to pay a lot for clothes.

Date of experience: October 24, 2016
Iowa
2 reviews
27 helpful votes
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Returns are a mess!
October 23, 2016

I order 3 things from them. They eventually sent me them, but after they sent me the wrong item. I am in the process of trying to return them and it is a holy mess! They wanted 3 different pictures of each item in addition to filling out the online form. They STILL haven't sent me the return address. I am right now on chat with someone that no clue what's going on.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2016
Lanny S. — StyleWe Rep
over a year old

Good day, We had sent the Return Authorization to you, pls have a check and return accordingly.
We promise that we will try our best to help you settle this matter asap.

The reason why we asked for the pics of the wrong item is we need customer provide proof of all the problem that she complaint so that we can send to the designer and negotiate with them. If we have sent the wrong item, customer can just keep the wrong item and we will process reship/refund or make compensation for the return shipping charge in this issue. We need more powerful proof to persuade the designer.

We valued your business and we are trying our best to help you solve the problem.

We are waiting for your return proof, we will process the money refund once we hear from you regarding the the tracking number when you have it.
If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

California
8 reviews
32 helpful votes
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I ordered a sweater from this site which advertises as independent design, but is really just imported garments from Asia. Shipping took 10 days, garment is not of quality for the price. Sizing is way off according to their charts. My item didn't have specific sizing listed, but was available in s, m, l. I order based on the size chart, a size up. The item arrived and measurements are a full 2 inches smaller. When I go to site to initiate a return, I see the sizing on the item is now listed as "one size." I requested free return shipping, was asked to send pics, and just told I can't receive it because I followed their size chart. Not good business practices to change item description and not honor return shipping. Avoid this site.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2016
Lanny S. — StyleWe Rep
over a year old

About the size.

Pls do remember to check the detail measurement for each dress before ordering. Each designers size varies. The size guide is just a reference for all the items, which is not as accurate as the info of product details.

We had sent the Return Authorization to you, pls have a check and return accordingly.
We promise that we will try our best to help you settle this matter asap.

We are waiting for your return proof, we will process the money refund once we hear from you regarding the the tracking number when you have it.

And Pls tell us your paypal account, We will transfer the return shipping fee to you paypal account

If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

Alabama
1 review
16 helpful votes
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Very Worried
October 22, 2016

I have been trying for days to contact you about order No. A*******. It was for two coats, one of which I need to return and one I want to exchange.

Why have I not heard from you. I have read some awful reviews about you. Am I to be another case of fraud.

Sue Hensley
*******@bellsouth.net

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2016
Lanny S. — StyleWe Rep
over a year old

Dear Sue H., Upon checking, we have handle this issue with you by the email.

We have sent the return details to your email on Sat, 22 Oct Pls have a check.

Pls check your email, and tell us your option. We promise you we will settle this matter at the best way we can.

After returning the items to us. Please email us back with the return tracking number(or picture of the return receipt) We will process your refund or exchange asap.

If you have questions, u can chat with us online or drop us an email ([email protected]) at any time and we will get back to you ASAP.

DEVITA M.
New Jersey
1 review
21 helpful votes
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No refunds
October 22, 2016

Your deceitful and liars. Asking to close a dispute before refund is suspicious behavior. YOU NEED TOF RETURN MY MONEY.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2016
Lanny S. — StyleWe Rep
over a year old

Dear DEVITA M.:

Sorry for your unsatisfied.

The reason we can not process your refund successfully is you had raised charge back with paypl. So the refund was frozen.

Please contact with your card company to expedite the proceedure and close the chargeback and email us back. We will try to issue the refund again.

If you have any other questions, u can chat with us online or drop us an email ([email protected]) at any time and we will get back to you ASAP.

GB
1 review
1 helpful vote
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The customer service was lovely, friendly staff and quick replies which is always a bonus. I received my parcel on exactly the date it was promised much to my delight. The item I got was a pair of trousers which fit perfectly, I loved the fit and the style - it looked exactly like the picture. They are high quality and beautifully made. The website has a wide range of styles making it appropriate for everyone to enjoy.

Date of experience: October 20, 2016
New York
1 review
18 helpful votes
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This company double ships, double charges and then costs you to make returns.
The incompetence is beyond the aggravation. They make mistakes over and over again and then offer you $10 coupon for your next order. What a joke!
Do yourself a favor and do not order from Stylewe.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2016
Lanny S. — StyleWe Rep
over a year old

For the return/exchange shipping cost, Kindly be noticed that according to our policy, customers will have to pay for the return shipping fees. We can ship and exchange new item for free shipping But customer need to pay for the return shipping and return the original one to us. Hope that you can understanding.

We only charge one time for your item. Pls kindly check.

And if you have returned the item to us, When you send the return proof to us, We will process your refund asap.

If you have any questions, u can chat with us online or drop us an email ([email protected]) at any time and we will get back to you ASAP.

Poland
1 review
2 helpful votes
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Great value at a good price.
October 23, 2016

I am very pleased. The clothes are beautiful, well made.
Fast delivery

Date of experience: October 19, 2016
New York
1 review
1 helpful vote
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Love their selection
October 22, 2016

Awesome they were so much cooperative to me and they helped me a lot to find best dress for my sister Thanks StyleWe.

Date of experience: October 18, 2016
India
1 review
2 helpful votes
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I have recently purchased a Maxi suit from stlyewe.com. After that purchase, i saw the reviews and some of them were horrible on this site. I thought of losing my money. After few days i received my order. I was amazed by the quality. It was good as shown on site. I normally surf the net for fashion but got different odds there. This is really cool stuff. I recommend it for other. I think i have played my part for recommendation.

Date of experience: October 18, 2016
Pennsylvania
1 review
2 helpful votes
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Wonderful!
October 20, 2016

I love my items that I received! The quality was spot on, my dress fits perfect and looks amazing. I received my item safely within a few days, very impressed with what I ordered. Will for sure be buying more from this brand! I love it!

Date of experience: October 18, 2016
Portugal
1 review
2 helpful votes
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Fast Shipping and Amazing Quality
October 20, 2016

I received this off shoulder blouse and I fell in love with the quality and the fast shipping, it took about 2 weeks to arrive! I totally recommend this store!

Date of experience: October 18, 2016

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


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