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StyleWe

2.9

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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668

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49,258 reviews

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Louisiana
2 reviews
6 helpful votes
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Waistlines
November 26, 2016

Some very pretty designs, yes, but if you don't have a waist so high it's practically Empire-style, look elsewhere. Every single dress with a defined waistline is almost up under the arms. Chat with a representative offered no clues--the person insisted on thinking I was talking about size, not basic design. Stylewe might want to consider the great number of tall women with long waists they're losing out on.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 23, 2016
Lanny S. — StyleWe Rep
over a year old

Sorry to let you down, but can you offer us your order number for us to check?

Upon checking, we have sent you message to ask for order number, but still haven't received your reply.

We valued your business and we will try our best to help you resolve the problem.

We are looking forward to your reply.

Chile
1 review
1 helpful vote
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Amazing quality
November 21, 2016

I loved the catalog and in general all the options they have. But what amazed me the most is the quality of the pieces, the fabric is really good.

I loved the catalog and in general all the options they have. But what amazed me the most is the quality of the pieces, the fabric is really good.
Date of experience: November 18, 2016
GB
1 review
1 helpful vote
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Stylewe Designer Handbag
November 21, 2016

What an amazing handbag! Stylish, chic and classy. Suits any occasion, any women need. I am planning buying more from you as their quality is amazing. Sooo pleased!

Date of experience: November 18, 2016
Romania
1 review
1 helpful vote
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Good website
November 22, 2016

I really love this website, i have buy a nice backpack, he arrive quickly and in a good shape.

Date of experience: November 18, 2016
Romania
1 review
1 helpful vote
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My beautiful pants from stylewe
November 21, 2016

The pants are very nice, the patern is special and for the next colder season are just perfect. I have chose M size with the help of the measurements from the site so it fits me. I think that the pants match with this chinese style t-shirt because of the colors. The price is higher than other pants from other sites but the quality is different. All th clothes that you find in online store Stylewe are created by designers and this thing is shown by the fact that you dont find the products in other store

Date of experience: November 18, 2016
GB
3 reviews
1 helpful vote
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Beautiful Pieces
November 21, 2016

I am very pleased with the Stylewe products! All products I ordered arrived fast and have an impeccable quality.
Beautiful and tasteful pieces. What I like most are the details, the well done finish and the beautiful design.
I would recommend it to friends and will definitely buy again on this site!
Shipping was very fast and the products received exceeded expectations

Date of experience: November 18, 2016
Slovenia
1 review
1 helpful vote
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Gorgeous baby blue purse
November 21, 2016

This bag is awesome, it has some cute details and it's the perfect size. Leather is also very good and I just can't stop wearing it. Product that I have recieved is the same that was on the pictures. This purse is worth every /$. :)

Date of experience: November 18, 2016
New York
2 reviews
12 helpful votes
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Mixed Emotions
November 22, 2016

Stumbled onto to StyleWe via Facebook ads and tried them out. I have gotten several very amazing dresses and tops and for the most part very pleased. They did ship me the incorrect dress within a large order of mine and in the process of emailing and returning, I passed the 30 day window. So now I am told i can only get a site credit vs. my refund. This is very upsetting as I returned several items that totaled a significant amount. They didn't even want the incorrect dress sent back but I feel at minimum I should get refunded for the money paid for something that was never shipped to me. I hope to resolve this issue and eventually receive a refund since i do like the site and some of the designers that I have figured out the sizing on. If not, it is too bad because without the ability to return items and get a refund, I will shop elsewhere and tell my friends also.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 17, 2016
Lanny S. — StyleWe Rep
over a year old

Sorry for all the inconvenience.

Upon checking, we have issued money refund for you, pls check your account accordingly.

If you run into any issues please contact us, we will get back to you asap.

We have over 100 new dresses online and our flash sale starts at noon ET everyday features different designers fashion.

We hope to see you again at StyleWe.

Have a nice day!

Illinois
2 reviews
0 helpful votes
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Black is the only color that I have been filling up my wardrobe since I am very much comfortable with black fabrics. The black casual ruffled A-line midi dress has now become one of my all time favorite evening outdoor wear dress. The ruffled features give incredible demanding posture and convert anybody the cynosure of the party.

Date of experience: November 15, 2016
New York
2 reviews
12 helpful votes
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Don't waste your money
November 18, 2016

Followed the guidelines and ordered accordingly when purchasing a dress for a special event. I typically wear a size small (4-6) and ordered a large per sizing guideline. The sizes run 2-3 sizes smaller than normal according to the guideline provided. The large dress was fine in the bodice area but I could barely get my arms in the sleeves. I am out $12 shipping to return it and less than a week to find a replacement. No quality control, terrible return policy.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2016
Lanny S. — StyleWe Rep
over a year old

Sorry to hear the clothes did not fit, we have issued full refund on this order immediately when we received the package. Regarding how to choose the size, We have converted to us size for most clothes in our store.
And you can use the "FIND MY SIZE " function to help, the button is on the right side of the item.
Pls click it, and enter your measurement, then it will recommend the right size for you.

For those items do not have the "FIND MY SIZE " function.
There is a measurement chart under the drop down area of the product details. You need to refer to the item Product Details to see the exact measurements first and choose the corresponding size (S, M, L, XL etc).

Virginia
1 review
8 helpful votes
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Scam!
November 17, 2016

I bought a dress and when I got it, I just wanted to die. I payed 54 dollars for a chinese dress that is perfect for a doll. It took two weeks to arrive(from China!) Awful fit for a piece of polyester, made for a midget, there is no way that somebody can wear this atrocity. I wanted a refund, but apparently I have to pay for the shipping, and they are trying to refund me with a store credit, something that after seeing the quality of their products I refuse to do. Please, refrain for buying in this web site! Now I am keeping this piece of garbage because I just don't want spend one more single dollar with this company.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2016
Lanny S. — StyleWe Rep
over a year old

We have sent you the return email with an label on it, pls check the email and make the return accordingly, If you have any question, feel free to email us at [email protected] and we will reply ASAP.

New Jersey
1 review
1 helpful vote
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Professional, clear and prompt responses to any of my email queries about products/orders. Great no hassle service!

Date of experience: November 15, 2016
Texas
1 review
1 helpful vote
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Surprisingly very good
November 18, 2016

I knew Stylewe for a long time and was hesitating on purchasing from them after read some of the negative reviews. But the clothes on the site are too beautiful to walk away so that I ordered two items giving it a try. It came perfectly on time, I received the shipping notices on time, the quality of the clothing are great. It actually turned out way better than I expected. I guess some of the negative feedback were about their return practices. As long as they can have that improved, I'm sure it will be a trustworthy affordable trendy chic site for all women!

Date of experience: November 14, 2016
Denmark
1 review
3 helpful votes
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Red dress with ruffles
November 11, 2016

My experience with StyleWe was really good. The product is lovely, and flattering.

Date of experience: November 8, 2016
New York
1 review
13 helpful votes
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I have tried to obtain a phone number to speak directly with a Supervisor about my situation via email via talk on Style website to no avail. Can you provide a phone number for
Me please. My Dad passed away on September 27. My order was received September 22 and none of the items, unfortunately, fit me. Looking to return all for credit. Please help me with this. The email and talk on line said I did not meet the return/exchange policy, which I understand but hoping for an exception due to 24/7 care with death of my Dad. TY - Jeanne

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2016
Lanny S. — StyleWe Rep
over a year old

Sorry for all the inconvenience.

Per your concern, I just checked and noticed your order has already expired for return/exchange. Items can be returned or exchanged within 30 days from the delivered date.

Pls check the bellow link for more details of our return / exchange policy here:
https://www.stylewe.com/information/information?information_id=9

Hope for your understanding. You are kindly suggested to submit return/exchange request as soon as you get the item next time.

We have over 100 new dresses online and our flash sale starts at noon ET everyday features different designers fashion.

We hope to see you again at StyleWe.

New York
1 review
0 helpful votes
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Great fashion
November 11, 2016

I love the clothes from StyleWe, the items I got were very close tot the pictures and fit well. I did go up a size and things were great!

Date of experience: November 7, 2016
Virginia
4 reviews
16 helpful votes
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Use your credit card
November 7, 2016

The photos of the clothing as well as design is beautiful.

Sizes are all over the map. The actual quality is not consistent either.

For me, the return process spoke volumes about this business. They responded promptly when a I requested the return. Once I sent the return using the label provided, their emails to me concerning the return disappeared from my account.

When this was pointed out, the mails reappeared; with the exception of the mailing label which would allow me to track the package. Fortunately, I had the receipt with the tracking #.
Checking the delivery status of the return, I found it had been delivered to them several days earlier and they were still asking me to prove I sent the package.

At this point, I involved my bank as they were telling me it would take several weeks to return my funds to my account. Within 3-4 days the money was returned to my account.

From my experience, this is not a good company to do business with.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 4, 2016
Lanny S. — StyleWe Rep
over a year old

Sorry for all the inconvenience.

But upon checking, we have issued a refund to your original payment method, pls check it accordingly.

We have over 100 new dresses online and our flash sale starts at noon ET everyday features different designers fashion.

We hope to see you again at StyleWe.

If you run into any issues please contact us, we will get back to you asap.

Have a nice day!

California
1 review
10 helpful votes
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I order 7 items, in hopes of at least a couple items working out. I am shaped like a pear and have a hard time finding dresses to fit my hips without the shoulders being too big. All the items I ordered were A-line, in Size XL or XXL. All were too small, IN THE SHOULDERS and some also too small all over. I wear 1X or 2X with no problem. I think they make them small to scrimp on the fabric. The items look cute in the photos, but in person, they are quite cheesy and cheap.
I returned ALL 7 items, following their complicated return policy. At first they only credited me with 6 items until I complained. Are they disorganized or trying to get away with something? Eventually I got the full refund for the items, after I spent over $25 to ship them back.
As I kept nothing, I felt I shouldn't be charged for the original shipping. The return policy says nothing about the original shipping. I discussed this with customer service several times, to no avail. This was 2 orders, totaling $40 in shipping, which is what it cost me for the pleasure of trying on these sleazy garments. I am out of pocket $65.
Customer service was polite, but obviously English is not their first language, so communication left something to be desired.
NEVER AGAIN!

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 4, 2016
Lanny S. — StyleWe Rep
over a year old

Sincerely sorry for any inconvenience and thank you for your feedback. We will relay your messages to our designers. Your feedback is very important for StyleWe and our designers to improve our products and services.

As to the size, ple note some of our items run one size smaller, so it will be better to choose bigger size. Every time when you click the size "S, M, L"etc,it will show the corresponding detailed measurements for the specific size. Then you can check. You need to refer to the item Product Details to see the exact measurements first and choose the corresponding size (S, M, L, etc).

About the return, upon checking, the refund had sent to your original account.
Please kindly check your account by then to make sure you receive the refund.

We do hope you will have a better shopping experience with us in the future.

If you run into any issues, pls feel free to drop us an email ([email protected])and we will get back to you ASAP.

New Jersey
1 review
1 helpful vote
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Very pleased with it
November 7, 2016

I have ordered from the site several times and each item was exactly as described and was of good quality. The parcels arrived in time and tracking was accurate.

Date of experience: November 3, 2016
California
1 review
0 helpful votes
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The White Casual Ruffled Cotton Midi Skirt is my favorite wear whenever I go out for shopping. Undoubtedly, the gorgeous cotton midi skirt with floral designs and a creamy blouse combo will make a perfect outdoor party cloth. There are different textures of lace, print, pencil, tiered; tube and I feel ecstasy when I go for choosing my own style. Stylewe helps me in selecting a variety of choices, with free shipping.

Date of experience: November 2, 2016

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


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