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StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
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Returned order did not get my money back. Sent multiple e mails, No results. Sizes smaller then advertised, some products are highly overpriced. Payed for product, payed for returns, didn't get my money back.
Well, I wrote a super review for this site amid scads of bad ones. I had some great experiences until I didn't... when it came to refunds I was told I would receive... I did not get them. I got confused emails from 3 different people. I did get some great clothes, but in the end I got "screwed". Never again...
Sorry for the inconvenience first. Could you pls provide order number so that we can check for you? Or you can send us an email to [email protected] or chat with us or call us. If you run into any issues, feel free to contact us at any time. Bext regards, StyleWe
Today, I foolishly placed my order before checking the horrible negative one-star reviews. It's genuinely alarming. Had I known about the very poor customer service and that the majority of clothing is made in China, I would not have risked ordering. Will write again after order is received. Hopefully, it will be a positive experience. Fingers crossed!
Hi Eleanor, Could you pls provide order number so that we can check for you? You can contact us by live chat or email to [email protected] or call us if you have any questions. Best regards, StyleWe
I ordered an evening gown and it is PERFECT. First, the price was very economical, which gave me great value. Plus, my order arrived earlier than expected. I had heard horror stories about people ordering clothing from OTHER sites, so I braced myself. STYLEWE.COM came through with great quality and service. They have earned my confidence. Lastly, I like the fact that I was able to use PayPal. This gave me another level of security. Thank you, Stylewe!
I have purchased 2 sweaters from this site so far. Such GREAT quality! So many compliments on both sweaters. Delivery was super fast and their customer service is awesome as well. I will purchase more from this site for sure. I definitely recommend Stylewe.com.
Ordered 2 dresses, one came with 3 defects around zipper and second dress idem it's inaccurate design not stretchy and super extra small and listed size L. Customer service don't offer any option and I'm waiting for 3 weeks! Do not buy! Cheap Chinese dresses! Beware!
Sorry for the inconvenience first. Pls kindly note that final sale item is not eligible for return or exchange. You can check the return policy here: https://www.stylewe.com/information/information?information_id=9 If this item is defective, pls kindly email us some photos of the item that shows defect and we will find out a solution. As for our size, it ranges from item to item and you need to check garment measurement when choosing size. If there is any issue, feel free to email us [email protected] Have a good day!
They play the delay return game. All my return items we shipped in an overnight box. They said they only received 2. (How does this happen!?). After 9 emails I they found the items. Now I have to wait 2 weeks for the money Merchandise quality very disappointing. Andrea Nordstrom
Sorry for the inconvenience first. Per checking again, we found that two items were received on 01/07 first and three were received on 01/09. We do apologize for this issue because our warehouse staff would normally scan items when received the returned package, and sometimes they need to do quality control before scanning items into the system and thus there would be some delay. And now your refund is under processing, please wait for the reufnd and check your account accordingly. If there is any issue, feel free to email us [email protected] Have a nice day.
They said they are going to fix the problem so I can exchange or get store credit, still I wait for them to send me the address.
Sorry for the inconvenience first. Would you pls provide the order number so that we can check for you? According to our policy, items except for swimwear and final sale items can be returned/exchanged within 30 days after delivered date. For return policy, you can check here: https://www.StyleWe.com/information/information?information_id=9 Pls provide order number so that we can help you. Have a nice day!
I hope they enjoyed my $66 because I'm going to tell my story to whoever will listen. I'm sick of these foreign sites who have no standards and lure overly gullible people with prices only to pull one over their eyes. First of all SIZES are always an issue. You can't try it on so you have to guess and you will guess wrong since everything is 3 to 4 sizes off. Next it takes obviously for ever to get to the US. Last but not least forget about returning anything. Doesn't fit? Tough.
You will like me battle the endless email asking you for 'proof' you sent it for ever and no refund will ever be issued.
Save your money.
This really ain't worth it.
You really do get what you pay for.
Hi, sorry for the inconvenience first. Size of items from different designers differ. Pls do click size icon"SML"to check BWH of item itself. You can also click "SIZE GUIDE" to check the BWH details.
If you are not sure about what size you should choose, you can refer to "FIND MY SIZE" and select your BWH measurements from the drop down list, then you will get a recommended size. Then you will get a recommended size. As for return and refund, we will issue your refund once you provide the shipment tracking number for return. Pls kindly reply to our private message to provide order number and tracking number for return and we will help solve this issue. Looking forward to hearing from you! Have a great day! StyleWe
I liked few items on their site but because of low reviews I only ordered one less expensive to test it first before ordering more items, the material and the way it was made was Bad and there was a torn seam. I send a request to return and they acknowledged my request but never sent the necessary return info until I stop my credit card to pay them.
Hi Sue, sorry for the inconvenience. There was some policy changed and we did not sent you the label in the first email. But we have sent the return instructions and label to your email address three days ago after we got your call. Pls kindly check your email and return. If you run into any issues, feel free to contact us at any time.
StyleWe
Red 3/4 sleeve off-shoulder blouse never go out of fashion, and the H-line sleeve off shoulder blouse has the perfect cuts to accentuate the curves, especially for people who have a poor waistline. It comes in cotton materials, and can be worn during any season. Although its a bit of casual dress, I do wear them regularly to my workplace. Stylewe kept their promise by doing a door delivery less than a week time.
I have received a few items from this website, each arrived in good time and was neatly packaged. The items were good.
Cotton mini dress and its gorgeous in person I get compliments on it every time I wear it. Its a little more then I usually like to pay for a dress but the dress is quite special and high quality so it was worth it to have such a beautiful piece in my wardrobe. I will order again next time I have a special occasion and need a special dress.
The dresses look absolutely beautiful but that's not what you will receive! I read the reviews and trusted them, huge mistake! Although, I was interested in several dresses I tried ordering just one dress and placing the others on my wish list. The dress came in and it was absolutely horrible. I had to call them, take pictures and email them my request for a full refund. They offered I keep the dress for a 20% store credit, return the dress for a 115% store credit or return for refund of purchase price, I was responsible for shipping it back. ($12 loss) Keep in mind, if I tried again using the store credit, I would not be eligible for a refund of the purchased item. No thank you. Fool me once and I'm done!
Dear Elena, We are so sorry for this issue. We have checked and seen that the item you received is the correct item. But the upper part might differ as your height is different from the model's height. And for our store credit policy, you can check here: https://www.stylewe.com/information/store-credit-policy. If you have any question, feel free to email us at [email protected] and we will reply ASAP.Or you can just talk with our live person through our live chat window.
I ordered a poncho/shawl. They sent the wrong item (different poncho/shawl). To return it, I had to have multiple correspondences with them, take a picture and send it to them (even though I told them which item they had sent, which they could see was not what I ordered). They kept wanting to just give me a partial refund and I could keep the one they'd sent (I didn't like it). I had already missed the two occasions to which I'd wanted to wear the originally ordered item by them. On top of all of that, even though it was their mistake, I had to pay return shipping. They only offered a $10 credit good only for ONE month, and I had decided not to shop with them again.
Dear Debra. Sorry for that we sent you the wrong item. As I checked, we have issue the refund for you already, Could you pls kindly be noted your account later.
If you have any question, feel free to email us at [email protected] and we will reply ASAP.Or you can just talk with our live person through our live chat window.
I love this website, beautiful unique garments most are reasonably priced but it takes a long time to receive the items and if you return, it's a pretty challenging process. The size are not accurate. A large in one garment is totally different from a large in another garment.
Dear Kim. Our normal delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping). Sorry for your unsatisfied. Size of items from different designers differ. Pls do click size icon"SML"to check BWH of item itself. You can also click "size GUIDE" to check the BWH details.If you are not sure about what size you should choose, you can refer to "FIND MY size" and select your BWH measurements from the drop down listthen you will get a recommended size. If you have any question, feel free to email us at [email protected] and we will reply ASAP.Or you can just talk with our live person through our live chat window.
The quality of their clothes are subpar and very small. I ordered seven pieces and returned two but they said they only received one (the cheaper sweater of course). I will NEVER do business with them again.
Sorry for all of the inconvenience may casued.in your case, we have issue the refund for you already. Pls kindly be noted your account later.
If you have any question, feel free to email us at [email protected] and we will reply ASAP.Or you can just talk with our live person through our live chat window.
The website has a lot of choices and nice style of dresses. I got coupon of 15%-40% off 8 brands pop up 800+ styles from best coupons gallery and I am satisfied with the material and quality. I am impressed with the customer service. I am happy with the shopping experience.
The Asymmetric casual plain long sleeve tunic in blue color is one of my favorite tunics that were made up of linen materials. The long sleeve cloth with collar gives a perfect casual wear that I have ever worn in my life. The plain color makes the outfit look more elegant and wearable. Stylewe offers the cloth in linen, Tencel, and viscose.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Yuliya, We have received your returned items of order 99452143. We have sent you an email regarding this return around November 25th when we received your returns. But we did`t hear from you. We have processed refund for them and you will receive refund soon. If you run into any issues, feel free to contact us by chat or email to [email protected]. Best regards, StyleWe