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StyleWe

2.9

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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668

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49,258 reviews

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Hong Kong
1 review
0 helpful votes
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Love the mini dress
February 10, 2017

Maybe i always lucky, Others say the poor quality and poor service I have not met.My TCG mini dress really cute and over my expectations.And the shipping is ok, customer service very nice!
You get what you pay for.

Date of experience: February 8, 2017
California
2 reviews
1 helpful vote
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I ordered two dresses.
One dress arrived within four days and the other within six days.
One dress by OUSHIYING - Red Embroidered Evening Floral A-Line Dress.
One dress by QUEEN MULOCK - Red Plain Two Piece Silk Casual Mini Dress. (Wish Queen Mulock made this dress in more colors as I would buy another.)
I love both dresses. Both are snug in the bust area but I do have a large bust.
I am keeping both dresses. That being said I did not have to contact STYLEWE for returning or any other reason.

Date of experience: February 7, 2017
Virginia
1 review
0 helpful votes
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What do you think about an H-line silhouette if you have a square type body? Me too was very skeptical after ordering the cloth online with Stylewe. This nonstretchy H-line 3/4 sleeve lapel casual coat gave me a real goose bump. The lapel neckline is new to me, and it definitely made me look attractive like never before. I felt so happy with the aesthetic color combination of yellow, white and black.

Date of experience: February 7, 2017
California
1 review
7 helpful votes
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Not Happy With Purchase
February 9, 2017

Did not like your Blue polyester dress with the multicolor sides split. I will not waste my time to return I just won't trust to shop on this site again. Clothes looks much better in the picture than when you receive it.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 6, 2017
Lanny S. — StyleWe Rep
over a year old

Sorry for the inconvenience first.

We fell sorry that you don't like this item. If you don't want to return it, how about we issue a refund of 25% of this item to your original payment form for compensation. Please advise if that's okay with you. If you still run into any issue, feel free to contact us at any time.

Best regards
StyleWe

Georgia
1 review
11 helpful votes
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Purchased a sweater for myself and there was also a portion of the sweater not sewn. I followed the instructions to do an Exchange (not a return even those the one size fit all sweater runs bit). I was asked to send in a picture which I did. Then I was contacted and asked to "take it to an alterations person" and I could either receive a credit for the amount or a discount for future purchases... REALLY?

2/13/2017 - Want to not that I did receive a credit but I will still think twice about ordering from this company. It is an inconvenience to have to take a brand new item to get a hole sewn. I would have rather been able to exchange the item for another one. It wasn't like I was asking for my money back. Shame on you Stylewe!

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 6, 2017
Lanny S. — StyleWe Rep
over a year old

Sorry for the confusion first.

We do appreciate your cooperation to send us the photos to check this issue and we apologize for the defective item. Please noticed that as per your request the 20% refund to your original payment method it's under processing. Please wait for the refund and check your account accordingly. If you still run into any issue, feel free to contact us at any time.

Best regards
StyleWe

New Jersey
1 review
1 helpful vote
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Quality perfection and fast
February 8, 2017

I have been ordering from Stylewe and they are simply amazing. They are fast and the quality of all the pieces have been amazing. Looking for a date night dress or for any occasion StyleWe is the place to shop online!

Date of experience: February 6, 2017
California
2 reviews
11 helpful votes
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Buyer beware...
February 7, 2017

Ordered a dress for $119. Cheaply made. Cheap fabric. Color not as shown in Stylewe ad. Clumpy, frumpy. Unwearable. Return service wasn't too bad though but I did keep on them after reading reviews.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2017
Lanny S. — StyleWe Rep
over a year old

Sorry for the inconvenience.
We have issued refund for this order and hope you have received it.

We will keep working on our products and services and any suggestion is welcome. We do hope to have you with us and witness our improvement.

Have a blessed day!

Best regards, StyleWe

Japan
1 review
2 helpful votes
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I like shopping at this shopping site. Provides a wealth of goods. Commodity cheap. My family and I often buy the goods I like

Date of experience: February 5, 2017
Florida
1 review
12 helpful votes
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Returns are impossible
February 6, 2017

Their website works fine when you want to give them money, but when you try to return something, all the links do not work. When you connect with a rep thru the "chat" line, and they find out you want to return something, suddenly they are busy with other "chats" and say they will get back to you in 24 hrs...
Also... sizes are way way too small so expect to be unhappy with most of what you order.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2017
Lanny S. — StyleWe Rep
over a year old

Sorry for the inconvenience first. Would you pls tell us your order number so that we can check for you? Order number has 8 digits.

Or you can send an email to [email protected] or call us at+1(877)277-7209 and we will help with return.

Best regards,
StyleWe

New Jersey
1 review
0 helpful votes
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I am a tall girl and hence I was always after a color block fabric. I know this types of dress can do wonders for me. The elegant lapel long sleeve color block wool blend coat is the ideal dress; I just ordered from the online store of Stylewe. I had the courier packet in less than a week time which was a stunning experience for me. Thanks Stylewe for your prompt delivery service.

Date of experience: February 3, 2017
Illinois
1 review
0 helpful votes
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The asymmetrical A-line silhouette is always my preferred party wear, especially during winter and fall. I love wearing, black A-line plain long sleeve midi dress which comes beaded and knit process works in wool blend fabric. It entirely falls below my knee, and the stretchy part makes me feel comfortable while wearing. The dress looks fabulous than in the online catalog

Date of experience: February 1, 2017
California
2 reviews
17 helpful votes
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I ordered a dress, that was made out of inferior fabric, considering the price. I returned it and they are telling me that I sent it to them incorrectly, they can't find it and I won't be getting a refund. This is from their reply to me:" If you returned the package to the shipping address on the package, we are not able to get your items." Ridiculous. I reported to BBB. Buyer beware.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2017
Lanny S. — StyleWe Rep
over a year old

Hi Alexandra,

Sorry for the bad shopping experience you had. Since we haven`t received your returned package. We would like to offer you full amount store credit and you can use the store credit for future purchase.Is that OK?

If you still run into any issue, feel free to contact us at any time.

Best regards
StyleWe

Viet Nam
3 reviews
0 helpful votes
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The stretchy black casual scoop neckline knitted stripes sweater has become my most favorite ever since the day I purchased it online. The stripe design on the lower portion starting from the waistline and the stripe frill sleeve gives a casual feel for the cloth. Being a scoop neckline, it looks perfect when I mix match and wear with any type of pants

Date of experience: January 30, 2017
California
1 review
15 helpful votes
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I am most disappointed with the ethics of this company. I purchased what I thought was a well made sweater for my 92yr old grandmother for Christmas and mailed it to her in New Jersey; I am in California. When she went to put it on last week she noticed a 4 inch seam on the shoulder was not sewn. I reached out to StyleWe via email asking for an exchange which was well within the 30 window from Christmas. I was told under no circumstance will they accept past 30 days of the purchase date which was early December. I tried to explain the situation with the only purpose of an exact item exchange however, I heard back from 5 different customer service reps answering my inquiry all stating they will not help us. I'm shocked! Apparently they do not stand behind their product and obviously offer zero consideration to help their clients. SHAMEFUL.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2017
Lanny S. — StyleWe Rep
over a year old

Sorry for all your dissatisfaction. We reconsider your situation, we have sent you the return instructions and return shipping address. Hope this solution will make you satisfied.

Viet Nam
1 review
0 helpful votes
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The black casual color block mini dress comes in a long sleeve that completely covers my hands, and the crew neck made it look perfect on me. The A-line silhouette made a simple appeal to the outfit. Overall this is my favorite spring outfit that I prefer to wear for my daily workplace

Date of experience: January 29, 2017
New Jersey
1 review
0 helpful votes
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Loved my shirt
January 27, 2017

I was really pleased with the quality of my shirt. I looked just like the site and arrived within the time they had listed.

Date of experience: January 23, 2017
India
1 review
0 helpful votes
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Very Good Quality
January 25, 2017

It is a great website. Style we offers super high quality products at affordable price. I am very happy, shopping in style we, all product very good and
Quality, quantity is very good, fast service I love style we.

Date of experience: January 23, 2017
Washington
1 review
0 helpful votes
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Worth using this site
January 24, 2017

I bought a coat that was just as pictured on the site. It fit well because I checked the sizing comparisons which they offer on the item page (i. E., a size medium could be what you should order if you are a U.S. size small). They were helpful when I used the site's chat feature.

Date of experience: January 21, 2017
North Carolina
1 review
12 helpful votes
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I bought a dress from Style We. It did not fit. I returned the dress to the address on the envelope it was mailed in to me. They received the dress but because I sent it to the address on the packge instead of one in the package that I didn't see, they refused to refund my money. They offered me a credit. I did not want a credit. I was being punished for sending the dress to a wrong address even after they received the dress. The only way to reach them (located in China) is by e-mail. We went back and forth with e-mails forever. No results. Do not shop with this company. They are not fair and prefer to scam you instead of refunding your money. I found their clothes not to be true to size. Also, they need a location in America so you can communicate by phone. Bad company customer service. On a 1 to 10 scale, 1 being the worst I give them a 0!

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2017
Lanny S. — StyleWe Rep
over a year old

Hi J,Sorry for all the inconvenience may cause. Could you please email us the return tracking number/receipt from the shipping carrier to us? As the one you sent before cannot track any information. And we've issued the store credit refund for your order which we also replied your email. Could you please check and email us the return tracking number/receipt? Could you also let us know where did you returned to as you didn't submit the return request on our website? If you run into any issues, feel free to contact us by chat or email to [email protected]. Best regards, StyleWe

Michigan
1 review
13 helpful votes
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Purchased two items, both arrived in same plastic bag, Wrapped the bag for Christmas presents (I'm a guy) and one item was wrong style. Started return process which requires that you take pictures of ALL shipping and individual bags, WP (which appears to be barcode) and item(s) themselves to send them before they will authorize return. Dealing with at least two different representatives who apparently don't have a grasp of the English language based on their replys to my questions. I would not recommend this company to anyone! Poor quality and poor if any customer service.

I want to follow up on the original review above, as StyleWe finally authorized only a Store Credit after admitting in the face of overwhelming evidence that they did send the wrong item and it was not my fault. I would have preferred the correct item in exchange, but the item was no longer in stock and they had NO IDEA when it might be available again. There was a one week wait to even get the store credit after I accepted their offer. I still do not recommend this company, but if cheap goods that look nice for a short while are what you are after, along with poor, unorganized customer service, then this company is it. I don't have much faith in communist capitalism after this experience.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2017
Lanny S. — StyleWe Rep
over a year old

Hi Mike, sorry for the inconvenience first. As you said you received the wrong item, we would like to have some photos of the item so that we can check with our warehouse. And if we did send you the wrong item, we will do our best to resolve the issue for you. All we need is some photos to check. You can email them to [email protected] and we will handle this issue for you ASAP. Sorry again and thanks for your patience. Have a nice day!

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


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