On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The selection of items was great. Ordering was easy. Im hoping both items are in stock and will get shipped in a timely manner. My first order took at least 4 weeks to arrive. Hope this time is better!
I loved all the dresses that I purchased. They looked good on me, they were comfortable & I received a lot of compliments on all of them. I ordered a pair of white sandals. They looked nice on my feet. They also started coming apart. Before I left work, the soles were coming apart & had HOLES in the sole.
The service, clothes, price, were exceptionally good!~
I was very happy with the service I received followed by all the emails updating me on the status of my order. Also the quality has become much better.
If i could give ZERO stars i would. These criminals lied and said my "free gift" item was shipped with my original order and that I needed to check my packaging...when advising these LIARS that I did not receive the item, they advised there was NOTHING they could do. I also had an item that I paid for that they told me AFTER the fact was out of stock so I could order a replacement item or get my money refunded. I asked for an alternate item and once again was told, "out of stock"...and after 2 weeks still no refund. These Chinese companies are scammers and I would not recommend anyone to order from them. All communications are done via email with no way to reach a live person by phone...need I say anything else? They are scammers and AFTER spending your hard earned money they will email you some bull$#*! story about your order. DO NOT ORDER FROM THEM.
The Shopping was great…the final Hooray is the product so I'll save the best for last after I receive it!
I've recd my item and I was TOTALLY Impressed!
I will be shopping again!
Love the looks! The color and style is beautiful! Some things were too small and a little tight. Have yo get bigger size.
Several of the items were great, but there were a few that were definitely not the same quality as others. Overall, happy with the products. Shipping times were not accurate, but we did end up receiving everything. I hear worth the prices! And in love with a few of the items already.
Thanks for the opportunity to shop with your company.
I found StyleWe years ago looking for prom dresses for my twin daughters and we loved what we found. I've been coming back, off and on ever since because the clothing is high quality at great prices.
I really have only one complaint: items are shipped in bags that cause everything to get very wrinkled in its travels. It's not a big deal, but it can be a bit annoying.
Very good and easy to buy cloth plus prices are
Excellent for everybody to get the nice cloth
I ordered from this company. I liked the way the clothing looked on line so I ordered 5 pieces. 3 dressess, 1 top and 1 pair of pants. I was so excited to get my orders. I tried them on and not one of them fit. When I contacted the company they offered 45 % of my money back. I didn't pay them 45%of there asking price on the web site. I feel like there company is a scam and there products are hot and miss. I am filing a complaint with the BBC and sending a letter to the Attorney General to attempt to get all of my money back. If I would of paid them 45% of the total purchase price I would of never received my Items. Now I have junk I can not use. I took the 45%0on the first two Items the 3rd one I have to ship back. Not sure what that is going to cost. But I feel like they should reimburse me for what ever it cost. I purchased products in good faith, and I got shammed. So depending on how much the cost is tomorrow when I take these dresses to the post office. I am sending back all 3 dresses they are such horrible fits. I just want all my money back. I will never order from this company again.
Dear Customer,
We are deeply sorry that you are not satisfied with our product and return service.
There is a size chart under the product details of each item. We recommend you use the size chart to better determine your ideal size next time because sizing varies between our items.
Anyway. Thank you for your feedback. We are committed to improving our service to make it simpler and more precise for customers to select the correct size.
We would like to assure you that we are a legitimate business. Don't worry, if the product meets the conditions of our return policy, then it is eligible return for refund.
Before providing you with additional information about the return process, we would like to offer a partial refund as a goodwill gesture to resolve the issue and satisfy our customers. We apologize that our previous solution did not fully meet your expectations.
To help us assist you better, please contact us with your order number. With this information, we can investigate the matter further and offer more reasonal solution to satisfy you.
Please contact our customer service team via email [email protected], and we will investigate the issue further and assist you accordingly.
Best regard,
Mandy
STYLEWE
Customer Service assisted me with problem on website they were great
I am being charged for shipping and my order is over 129.00 before s
I received my orders quick and good
My experience is good
Very smooth. Some of the items took a while to come, but they are very pretty
I love the clothing offered at Stylewe. I would really like to see more items shown from the back and more sets rather than separate pieces.
So far good. The prices are excellent. It just takes so long to receive order.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
We want you to feel confident in choosing our business, and we assure you that we are a legitimate company.
Regarding the issue of not receiving free gift item with your original order.Please know that we take such matters very seriously.As such, we will investigate your case and work to find a solution that is satisfactory for you. Kindly provide us with your order number and any relevant details so that we can look into the matter further.
As for the out of stock issue. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock or on backorder at the time of purchase. Hope for your understand.
Moving forward, we will endeavor to improve our inventory management processes and avoid advertising items that are not currently available to avoid similar situations from occurring in the future.
If you have not received the refund for out of stock item. Please contact us with your order number then we will help to check the status of refund for you.
We regret to inform you that we do not currently offer telephone support. But we will consider this in the near future to meet the needs of customers.
If you need additional assistance, please feel free to contact us by email at [email protected].
Best regard,
Mandy
STYLEWE