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StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
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Very good, delivery sometimes takes its time., I am very happy, like it all!
Items I wanted were on a waiting list for delivery!
Unfortunately, the wrong size was put in a bag that was labeled the size I ordered. Must return for size ordered.
Concerned about shipping. Shipping took too long, however, delayed shipping was not posted in advance
It's tough to get a perfect fit when you're ordering on line. Most of the time, my StyleWe purchases fit just right. This time, the blouse I ordered would have been better on a person with a much longer waist. But I can make it work. The quality of the fabric is not quite as good as I expected, but it will do for most occasions. In any case, the price was right, and the style is still original and versatile.
Beautiful dresses with reasonable prices
I'm not a big fan of the items arrival time and the items arriving separately. The quality of clothing so far has exceeded my expectations.
So far, so far so good. One item is made for a woman with little skinny arms (LOL!) but I'll make it work
This is the worst online buying experience I have ever encountered. On June 2nd I ordered a red dress & paid $28.43. When I received it I was shocked because the quality was so poor it looked like a kid's Halloween costume purchased at Party City. When I returned it on 7/3 it cost me $11.05 for the return. According to the tracking, they received the return on 7/7 and on 7/16 I still had not received my refund! I will make sure that everyone I know on social media knows to stay away from Stylewe and stick to Amazon where you can make an easy return if not satisfied (although I have never purchased anything on Amazon that was such POOR QUALITY).
So basically I paid $28.43 for junk, paid $11.05 to return ($39.48 total) & got refunded $18.44 on 7/20.
So it cost me $21.04 for a bunch of aggravation - NO THANKS! I'll stick to Amazon! Bad & expensive learning experience!
Dear customer,
We apologize for any inconvenience you may have experienced with your order and the return process. We understand how frustrating it can be when a product does not meet your expectations, and we strive to provide clear communication and a seamless return process. We will continue to improve the quality of our products to meet the needs of users.
Regarding your specific issue, we would like to investigate the matter further, but we are unable to locate your order without any further information, such as your order number or email address associated with the order. We encourage you to send us an email with this information so that we can assist you in a timely manner and work towards a resolution for you. We promised that we will process a full refund for you after receiving the items returned.
We value your business and appreciate your feedback. If you have any further questions or concerns regarding your order or the return process, please don't hesitate to contact us with the necessary information at [email protected].
Best regards,
Jules
STYLEWE
I will certainly be ordering more clothing from your company!
Online system needs a couple glitches fixed, but beautiful clothing!
Shopping was very easy. Please consider size 18. Thank you
A very casual long dress, I'm disappointed I bought for a formal occasion.
To this point my shopping experience has been excellent and I will definately be shopping again after I receive my purchases.
Dress matches photo. I like it a lot. Only downside is it takes a long time to ship to Canada. Almost one month?
Order and shipping takes too long and the product runs out.
The reviews on this site seems to be written by stylewe staff/owners. Their clothes are not consistent in sizing, and returns are very difficult. Medium clothes can either be a very small (xs) or a 2x in sizing. This vendor should allow honest reviews which will bolster their sales, by allowing customers to get a true picture of the product they are purchasing.
Dear Customer,
Thank you for taking the time to provide feedback on review and size issue.
Unfortunately, right now our review system is under maintenance. So customers are temporarily unable to upload comments. We are sorry for the inconvenience. The reviews in this website were written by the customers.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
If the product meets the conditions of our return policy, then it is eligible for return. You may check our return policy and how to return via https://stylewe.com/information/return-policy
Once we receive this information, we will do everything we can to process your return promptly and keep you updated on its status.
And would you mind to share us more details which can help us to locate the problem and improve our service? We've already sent a private message to you, please check and we are looking forward to your reply.
Your feedback is important to us, and we would like to assure you that we will take steps to address this issue in our production process.
Please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Ashley
STYLEWE
Your sizing doesn't match ours which made my item was way too big.
There were a lot of things to see and make decisions.
I have always had good luck shopping online with StyleWe. The clothes are so much more interesting that what is available in retail stores.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for the inconvenience and frustration you experienced during this process. We strive to provide excellent service and products to our customers, and we regret that we fell short in your case.
We are glad to hear that the matter has finally been settled and the refund was received successfully. We appreciate your feedback and will use it to improve our processes and ensure that this does not happen again in the future.
Thank you for giving us the opportunity to resolve this issue and again, we apologize for any trouble caused. If you have any further concerns or questions, please don't hesitate to reach out to us at [email protected]. Our team is available 24/7 to assist you with any issues you may encounter.
Best regards,
Jules
STYLEWE