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The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
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Love the price for the gorgeous selections and the price.
I loved the colors, but the cut of all the dresses that I ordered was very unflattering. The top of each dress was well-cut and well designed; however, from the waist down the dress design was a disaster ballooning out at the hips and then narrowing at the hem. This flawed and unattractive design was totally unapparent in the ads for each dress.
Dear customer,
We apologize for any dissatisfaction you may have experienced with the products you received. We understand how important it is to receive high-quality products that meet your expectations. We will continue to improve the quality of our products to meet the needs of users.
You can return the unsatisfied products for a full refund. You can also send emails to us to help you with your return request. We will do our best to assist you with the return process.
Thank you for choosing our website and allowing us to serve you. We hope to have the opportunity to make this right and restore your confidence in our products.
If there is anything else we can do to assist you, please do not hesitate to contact us at [email protected]. Our team is available 24/7 to assist you with any issues you may encounter.
Best regards,
Jules
STYLEWE
I like the dresses, but the one dress that you do not have was cancelled and I do not have time to check other dresses to exchange it.
Pants and tops should be together on the same page. There should be measurements for all garments.
Dear customer,
We are sorry that our products don't meet your expectations. Our team is available 24/7 to assist you with any issues you may encounter. So we will get back to our customers within 24 hours.
We apologize for any dissatisfaction you may have experienced with the products you received. We understand how important it is to receive high-quality products that meet your expectations. We will continue to improve the quality of our products to meet the needs of users. If you prefer to return the items for a full refund, you can send us an email with the related information so that we could help you with the return process.
Thank you for your feedback on suits sold on our website. Although our current sets are not sold in the same link, the set products themselves are related to each other. Sets can be combined and added to the shopping cart for payment.
If there is anything else we can do to assist you, please do not hesitate to contact us at [email protected].
Best regards,
Jules
STYLEWE
Pants and tops should be together on the same page.
The site is getting better and better. The size selections are also improving. Great Job StyleWe!
I LOVE the designs offered at STYLEWE. The fashions are eclectic, the clothes are well made and the pricing is fantastic... the only issue is that items tend to sell out before they are shipped which can be very frustrating, but all in all I love to shop this site
I love the styles offered at STYLEWE; however, it can be quite frustrating when an item is ordered and two months later is no longer available after it has been paid for.
Everything was in great shape and it was exactly like the picture, beautiful and vibrant colors. I really like everything I brought, only thing is all the skirts where really long but will have the altered.well worth it.
Checkout is difficult as the coupon process and trying to determine how to get free delivery was so confusing I gave in and am stuck in paying the shipping.
I received 1/2 of 2Piece suit! I received the top Coat 1month before the matching slacks. Slacks arrived the WRONG SIZE! I ordered Size 2XL—Slacks arrived Size SMALL!
I'm disappointed & upset, this ensemble is for my granddaughter's Wedding!
Will know when I receive merchandise.
I Haven't received item yet, I'll give my opinion when item arrives & I can view quality & shipping time involved.
2 Items I ordered were not as pictured. I carefully measured and selected the size based on my measurements and matched these measurements to the listed size. The size was fine, but the tops were came out inexplicably shorter in length than pictured or what I had remembered measuring. In a previous order the lovely white denim skirt did not come with a slit at the back which makes it difficult to walk in. My mistake as only the front was pictured. I will not order from you again as I have had less than 50% success with your site.
Dear customer,
We are sorry to hear that the products you received did not meet your expectations. We apologize for any inconvenience caused by this experience.
Regarding the issue of the discrepancy between the product's length and what you received, we apologize for any confusion this may have caused. We always strive to provide accurate size measurements and descriptions for our products, and we will look into making improvements to avoid similar situations in the future.
Thank you for taking the time to share your feedback with us. We take all feedback seriously and will use it to improve our products and services.
If you have any further concerns or questions, please do not hesitate to contact us at [email protected]. We'll get back to you within 24 hours.
Best regards,
Jules
STYLEWE
Very good and great price, was my first time shopping at StyleWe, will shop again, thanks
I like that your clothes are not shown on extremely thin models
Terrible, my first and my last order! Not of good quality in material
Dear Customer,
We are sorry to hear about your dissatisfaction with your recent order and the perceived lack of quality in the material. We apologize for any disappointment or inconvenience this may have caused you.
We strive to provide high-quality products that meet our customers' expectations. We apologize if the item you received did not meet your standards. Could you please send us some pictures of the item to check? We value your feedback, and we will investigate the matter further and work towards finding a solution that meets your satisfaction.
All Purchases (except swimwear, underwear, panties, bags, accessories, bikinis, and bras) can be returned within 30 days of the delivery date. Please email us for a return label if you want to return any items.
Thank you for bringing this matter to our attention, and we apologize for any inconvenience caused. We value your business and hope to have the opportunity to serve you better in the future.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
STYLEWE
Photos do NOT represent how items actually look. NO close up of fabric because it is all CHEAP POLYESTER. Sent 5 emails, NO RESPONSE. CANNOT return items to CHINA as it is too expensive. Sizing is INCONSISTENT. Just horrible HORRIBLE horrible
Dear Customer,
We apologize for any disappointment or frustration you have experienced, and we appreciate your feedback.
We strive to provide accurate product representations and descriptions to ensure our customers have a clear understanding of the items they purchase. You can visit each product page and check the material on the details list. We apologize if the photos did not accurately depict the products or if there were no close-up shots of the fabric. Could you please send us some pictures of the item to check if it's not as described or is the incorrect size?
We apologize if you have not received a response from us via email. We want to assure you that we do respond to every message we receive, and it is possible that our response may have been overlooked or gone to your spam or junk folder. Sometimes email operators identify our emails as advertising emails and automatically block our emails. And if you cannot receive emails from us, please contact us via online chat https://www.stylewe.com/contact-us
We have return addresses in North America and Europe. All Purchases (except swimwear, underwear, panties, bags, accessories, bikinis, and bras) can be returned within 30 days of the delivery date. We will email you the return label if your order is eligible for return.
To assist you further, please provide us with the details of the items you wish to return, including the order number and specific products. We will review your case and explore alternative return options to minimize the cost and inconvenience for you.
Thank you for bringing these matters to our attention, and we apologize for any inconvenience caused. We value your business and hope to have the opportunity to serve you better in the future.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
STYLEWE
I think all their items should be a dollar each because the fabric is so cheap it doesn't look like the photo's on their profile, Poor communication, Delay shipping and very hard to reach them. Most of the items didn't come and they told me that I will get a refund but still haven't receive it yet just waiting for my Bank to step inn,
Dear Customer,
We apologize for any difficulties you may have experienced with the sizing of our products and our return policy. We understand how important it is to provide accurate sizing information and a flexible return policy for our customers.
We understand the importance of providing accurate product representations and maintaining open lines of communication with our customers. We apologize if the items you received did not meet your expectations in terms of fabric quality or resemblance to the product photos on our website.
To address your concerns and provide a resolution, we kindly request the following information:
The specific details of the items you are dissatisfied with, including their names, product codes, and any specific issues you have encountered.
Any communication records or documentation you may have regarding your attempts to reach our customer service team.
Once we have this information, we will thoroughly investigate your case and work toward a fair and satisfactory resolution. We value your feedback and want to ensure that you are satisfied with your shopping experience.
Regarding the missing items and the promised refund, we apologize for any inconvenience caused by the delay in receiving your refund. Please let us know your order number or the email address you left so that we can check and expedite the refund process.
We apologize for any difficulties you have encountered in reaching our customer service team. We strive to provide timely and responsive support to our customers. We want to assure you that we do respond to every message we receive, and it is possible that our response may have been overlooked or gone to your spam or junk folder. Sometimes email operators identify our emails as advertising emails and automatically block our emails.
If there is anything else we can do to assist you or if you have any additional questions or concerns, please don't hesitate to reach out to us. We are here to help and provide further clarification or assistance.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
STYLEWE
Not a very good choice. Been waiting for over three months for one item no response nor have any credit been given
Dear Customer,
Thank you for reaching out to us and sharing your concerns regarding the completion of orders and the issues you have experienced with incorrect sizes, colors, and items. We apologize for any frustration or inconvenience caused by these matters.
To address your specific concerns and provide a resolution, we kindly request the following information:
The order number(s) or specific details of the order(s) that were not completed or contained incorrect items.
Any additional details or specific requests related to the order(s) in question.
Once we have this information, we will thoroughly investigate the issue and take appropriate action to rectify the situation. We are committed to ensuring that our customers receive the correct items in the right size and color as promptly as possible.
Regarding the delay in receiving one of your items, we apologize for any inconvenience caused. We understand that waiting for an extended period can be frustrating, and we apologize for any lack of communication or updates you may have experienced. Sometimes the hot sale items require more time to prepare before shipment. We will investigate the status of the item and provide you with a timely update on its availability and expected delivery.
In regards to any credit or compensation owed to you, we apologize if there has been a delay or oversight in addressing this matter. We take your satisfaction seriously, and we will ensure that any necessary credits or compensation are appropriately processed.
We apologize for any lousy response you may have encountered thus far. Your satisfaction is important to us, and we are committed to resolving these issues and providing you with a positive shopping experience.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
STYLEWE
Easy to shop around. Took a little longer than expected
Dear customer,
Thank you for your feedback. We apologize for any disappointment or frustration you may have experienced with your order.
Regarding the shipping time, delivery times may vary depending on several factors, including the destination and carrier availability. Sometimes shipping times can be longer than expected. We strive to provide accurate shipping estimates on our website, but unfortunately, there may be unforeseen delays outside of our control.
Thank you for bringing these issues to our attention. We value your feedback and are always looking for ways to improve our service. Please contact us [email protected] at if there is anything else we can assist you with in the meantime. Our team is available 24/7 to assist you with any issues you may encounter.
Best regards,
Jules
STYLEWE
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...


Dear Customer,
We apologize for any dissatisfaction you have experienced with our service and product quality. We strive to provide excellent customer service and high-quality products, and we regret that we have not met your expectations.
To better assist you, we kindly request more information regarding the specific issues you encountered. Please provide details about the service-related concerns you have faced, as well as any specific quality issues with the product you received. This will enable us to address your concerns more effectively and take appropriate actions to resolve them.
Upon checking, you submitted a return request and accepted our offer. If you still want to return the item, please reply to our email for a return label.
Please reach out to us with more information about your concerns, and we will do our best to rectify the situation. Our customer support team is available to assist you and work toward a resolution that meets your expectations.
Once again, we apologize for any inconvenience you have experienced. We appreciate your feedback, as it helps us improve our services and products. We value your business and hope to have the opportunity to restore your trust in our brand.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
STYLEWE