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StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
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Pretty clothes. Need more PLUS sizes! They need to run more accurate sizes. Runs very very very small.
I ordered 3 items OVER A MONTH AGO & ONLY RECEIVED 1 OUT OF THE PURCHASE! I wanted to wear the suit I ordered to my mother's funeral & STILL HAVEN'T RECEIVED IT!
Dear customer,
We apologize for any dissatisfaction and disappointment caused by the delay in your order's delivery. After investigation, we found that all of the items you purchased were pre-sale products, and therefore have a longer shipping time. You can learn more about our delivery policy here https://www.stylewe.com/information/shipping-delivery.
We deeply regret any inconvenience caused by unavoidable circumstances that may have resulted in delays in delivering your package. We are doing everything we can to expedite the processing of your order and ensure that the remaining items are shipped to you as soon as possible.
If you need further assistance or have any other questions, please do not hesitate to contact our customer service team at [email protected]. We will do our best to assist you in resolving the issue and ensure that you receive the highest quality service in your future shopping experience. Thank you again for your feedback.
Best regards,
Jules
StyleWe
I absolutely love your clothes! Every outfit I've worn from Stylewe has gotten MULTIPLE compliments
System would not allow me to use the code lucky15; however after I brought this to their attention the stylewe team immediately resolved and applied the discount
System would not allow me to use the code lucky15 after being assured thruout the purchase I would be able to
Good. Nothing special everything is gone easy. But i book tre dresses get only to. I hope the last One coming soon.
This plastic like material they are using really sucks. I am thinking the material is really cheap. The pictures give an entirely different look, but once your item arrives it looks cheap and the material looks like some kind of plastic stuff. I hate it. I just ordered my last item. I will not take any more chances with this fiberglass material they are using.
Orders take too long or never show up. Then when finally got something it is cut too small in the waist for a 2XL
Dear Customer,
Thank you for your feedback!
Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. Sometimes the hot sale items require more time to prepare before shipment. We apologize if there is any delay.
Upon checking, your latest order was delivered within the committed time. You can check your order details on: https://www.stylewe.com/order-query
Sorry that the item size did not meet your expectations. If the actual dimensions of the item we have sent you are not the same as the ones stated on our size chart, please send us the photos of the real item with size measurements. We will double-check our item and improve the accuracy of the size chart.
We take all feedback seriously, and we value your business. Thank you for bringing this issue to our attention, we apologize for any inconvenience this may have caused, and we look forward to resolving this issue for you.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
STYLEWE
Good experience just take to long to receive product very please with size and fabric
Easy to order. Have to keep up with the different coupon codes. They change frequently.
Great fabric, and is a true size fit. I sincerely would use this website again. Super great.
Good. I am always challenging by my height and size to find clothes.
Dear Customer,
Thank you for your feedback about our styles, fashionable clothing, and fair prices. We are glad to hear that you find our products appealing.
We apologize for any inconvenience caused by the fit of the clothing and the flimsy material. We take your concerns seriously. We are committed to providing our customers with products that meet their expectations in terms of quality, materials, and sizing. We will investigate further to ensure that these issues are addressed, and appropriate measures are taken to improve our product offerings.
In addition, we offer return policy to ensure that our customers are satisfied with their purchases. If you receive an item that does not meet your expectations and want to return, please do not hesitate to contact us at [email protected], and we will be happy to assist you with a return.
Best regard,
Mandy
STYLEWE
I love these clothes so much.
I look forward to each delivery with excitement
Based on initial shopping experience, decided to order more. Realize the clothes are made in China but so is much I buy in the US. Considering that returns are more expensive than initial order plus shipping, this was not just disappointing but also a total waste of money. Sizes are all over the place. Dress 1, ordered in large, had a top in size 0 and skirt in XXL. Pants 1 ordered in L were x-small in waist and didn't have pleats as advertised. Pants 2, also ordered in L, were S in waist. Dress 2 is so flimsy I can only wear as nightgown. Vendor said I can return but must pay full shipping, etc. Offered I can keep at 20% money back. I elected that option. Fortunately, all products were cheap enough that I won't cry when I donate them to charity. I liked the funky styles but nothing lived up to advertising.
Dear Customer,
We apologize for any inconvenience caused by the material of the item you received, as well as the sizing issue. We understand that this has been a disappointing experience for you.
There is a size chart under the product details of each item. We recommend you use the size chart to better determine your ideal size next time because sizing varies between our items.
If the size you received is not the size you ordered. Or does not match the size stated on the size chart, please contact us and provide some picture(s) so that we can check.
As for the issue of Pants didn't have pleats as advertised. Please be assured that we take such incidents seriously and will investigate the matter thoroughly. To assist us in resolving this issue promptly, we kindly request that you contact us with picture(s) via email at [email protected].
We would like to assure you that we are a legitimate business. As for the 20% refund. Before providing you with additional information about the return process, we would like to offer a partial refund as a goodwill gesture to resolve the issue and satisfy our customers. We apologize that our previous solution did not fully meet your expectations.
However. Kindly be noticed that according to our policy,customers will have to pay for the return shipping fees. The cost of return shipping is determined by shipping carrier and we do not charge these costs. We understand that return shipping can be expensive, and we are continually exploring ways to reduce these costs for our customers.
We have established a specialized return center for our customers in the United States to simplify the return process. If you do not want the 20% refund and still wish to return your order to our US return center, please contact us at [email protected]. We will verify your request and promptly provide you with the relevant information regarding our US return address.
Best regard,
Mandy
STYLEWE
Good although I'm getting impatient waiting for the products to arrive.
40% overall satisfaction because some sizes are Smaller than stated, some material substandard and some outfits don't come in all wanted sizes. Etc.
Can't right now because I haven't received the products ordered yet.
I have been looking for a dress like this forever. It is beautiful. This is a dress to impress. However, you better be ready for how much it weighs. Now with that being said, I ordered a very large dress as I am a large woman. I cannot speak to smaller sizes. I will end up have it altered to fit as shirt because I do not have the heart to send her back. Buy her but beware of the weight.
Everything I purchase is so vibrant. Fabrics are soft and the fit… so comfortable
Good I love my outfits. The colorful one I wish I had got a large. It fits good I just want it a little bigger. Not returning it tho.
I love that this site offers designer fashions for everyday plus-size women (4X) who appreciate style. The website is easy to navigate. The payment options are awesome, and the items that I ordered were of good quality, true to size and fit. I was simply amazed and will definitely continue to order from this site!
Wendy S.
Stone Mountain, GA USA
Significant delay in receiving order. This order was shipped back to StyleWe due to being too short and too big.
I am anticipating the funds for this order to be returned to me - preferably not as long as it took to have the order shipped to me. I have a copy of my return receipt (if needed).
Fast shipping, and funds returned back to me when I send clothing items back is extremely important to me when considering spending money with StyleWe. This is why I choose Amazon for most of my shopping needs - Items are shipped fast and my money is returned to me fast when I do not keep an item.
It took way to long getting my packing my package. And couldn't return it for my paid value. So I had to order another on for the same affair paying express postage..
Dear Customer,
Sorry to keep you waiting.
Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment.
Upon checking, both orders were delivered within the estimated time. And you submitted a return request for one of the orders, but you also said you have not received that order.
Please check the email we sent and reply to us so that we can issue the return or shipping issue.
We do hope you will have a better shopping experience with us in the future. Thanks for your patience with us to settle this matter.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
STYLEWE
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We are deeply sorry that you are not satisfied with our size.
Please note that sizing can vary between items, so we encourage customers to refer to the size chart before making a purchase. We will take your feedback into account as we continue to improve our size selection process and make it simpler and more precise for our customers.
Also.We appreciate your input and understand that providing a wide range of sizes is important to our customers, including plus sizes.We are always looking for ways to improve our product offerings, and we will take your feedback into account as we continue to expand our size range.
If you have any specific suggestions or requests for our product offerings, please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help and will forward your feedback to our product development team.
Best regard,
Mandy
STYLEWE