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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Thanks again for your great and patient service, it really helps since this is the first time I bought a ticket to a foreign country.
I think it's good. I can easily find the best flight, it would be better if you can do multiple flights checking at the same time.
Very good! StudentUniverse was very easy to use, and very helpful. I found some very cheap flights
Best prices and smooth navigation on the site. Very cooperative agents.
Easy to book! Friendly customer service. Not very long wait times
It is Nice and good experience i would use again for my future travels
Website pricing page was as user friendly as any. Followup and confirmation were prompt and accurate.
It was very easy to work with the site/app. The deals are great!
Customer service is very good, they take care a lot of case, give me nice advice
I got a direct flight to my destination which I'm super surprised by and happy with.
It went well, I think more clarity could've been provided for study abroad students specifically in like the costs
I had an issue with my booking and they called me back and resolved it the same day.
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I have always wanted to travel outside the country but as a college student who comes from a low income family, it has always been difficult to achieve that. Thanks to student universe, I was able to find an affordable plane ticket to a place I have been dreaming of going for 10 years.
Great prices and easy to book! As a college student being able to find cheap tickets to go back home is amazing.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members