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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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I am a student, so I am always needing cheaper stuff, this site helps find that.
I believe it was easier and satisfying in the entire due process.
Nice to students on a budget! Have been using student universe for 2 years now
The service was good and easy to use! I always use student universe
Simple, easy experience. Booked international flight in less than ten minutes
I loved the experience of booking with it. It's quite helpful.
I'm the student that's why I use this website and I really liked it. Cause this site is cheaper than other site I think. Everything was good in my experience.
I was looking on Google for flights — found the perfect one at United and on a whim decided to check if I would save anything if I bought it on StudentUniverse. Fortunately there was a $7 discount (I'll take it!) for the same round-trip flight! Easy process, got my booking email from United within five minutes of purchase from StudentUniverse.
Its a very simple process process to choose flights and it shows you reasonably priced options.
Easy to book, easy to use. Seamless experience for the user.
They were prompt in getting me a ticket and resolving my issues
Easy and friendly website. Just really don't like all the add-on sales.
Haven't gotten on the plane yet so I can't tell how the whole process will go.
I am very happy that I got immediate response and also my ticket was confirmed
It was great. I don't like the character requirement for this review.
It would be good if cancellation/changes can be done on the website itself
The customer service was so helpful, considerate and professional
Everything has gone to plan so far and looking forward to check-in and boarding
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members