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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Student universe is very user friendly and takes customers needs and demands into high consideration. I had a hassle free booking experience.
I needed a last-minute ticket and this site was helpful. I bought economy class but was ticketed in premium economy, which was a nice surprise.
I am very happy with the price that Student Universe provided me.
Please give more options and details in My Account set up. It is a little bit hard for me to find my flight confirmation with details.
It's my first time I booked with student universe, it's already more than 3 day I am still waiting for my ticket confirmation
Flights are very affordable if you are traveling on a budget
It was an excellent experience and the price was very reasonable, I will use it again!
Found Great prices even for last minute flights and was super easy
I had to get experience booking my flight and getting help I needed to book on the correct dates
Very very very very very very very very very very very very very very good
Good experience so far. Never used this website before, it was easy.
The website had the lowest price for my flight. Booking was easy, received a confirmation in several hours
It was good and I had a smooth experience while checking for flight tickets as well as booking them.
Quickly solving problem through contact directly phone number but the price is fine not cheapest as they said bc I need to include lots of things in my ticket
For the most airlines the airlines, customer can pre-book the meal option for free. But its ridiculous that StudentUniverse charge for meal options.
Very good experience. The website allowed me to get a deal as a student which is very appreciated.
Yet to receive my ticket and travel, will post in detail after my ticket is issued and I travel which is next month in September. I'm waiting for my ticket.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members