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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Love this site and love the Amazon deals! I was able to find amazing flights! Keep em coming!
They have sent me a booking confirmation but also a mail saying that the order did not go through. Dont know what to believe
The ticket price was higher than the original airline website
Easy to book. Compared other sites and student universe had a lot of options.
When I bought my flight i wasn't able to get my flight right away a representative had to call me before I could get it finalized.
Quite affordable prices and good connecting flights. I do not have to done searching a lot.
I recently purchased a flight ticket through StudentUniverse, and the experience was excellent. The booking process was smooth and intuitive, allowing me to find the best deals quickly. I appreciated the user-friendly interface and the clarity of information, which made it easy to compare flights and select the most suitable option for my needs. From start to finish, everything went seamlessly, and I felt confident in my purchase. I would highly recommend StudentUniverse to anyone looking for a hassle-free way to book travel arrangements, especially students seeking affordable options
Student Universe always has great deals plus easy and efficient booking!
Sometimes the site was really slow, but I was grateful to be able to find affordable airfare. My experience was overall positive.
Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great
I don't know what happened since last year the app worked perfectly for me, but now nothing will load much or let me see my flight. I have an android, and have deleted the app and reinstalled it. Hope it gets fixed soon love you guys!
It was a good experience while using this website and rates were reasonable.
I got everything. I maybe miss the possibility of having the ticket apart from the confirmation but appart from that, everything was easy and perfect.
I found everything in the website easy to use and there were not any problems.
This is a scam. Your website sucks and has limited options. :(
This is the worst website to book a flight ticket. Instead, you can book on Priceline or directly with the airlines, where you'll pay around $100 more but have many options. They claim to offer cheap tickets, but then charge a fortune for even small changes. I have a flight from FLL to India that cost me $920. There's an airport change from JFK to EWR, with only a 3-hour layover. I requested to change the domestic flight or remove it so I could arrange my own travel, but they're asking for $400 to make the change. It's technically very challenging to transfer from JFK to EWR in such a short time.
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StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members