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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Great price but the exchange rate was higher. Looking at bank rate
It was easy to book and the whole process easy just a night for me to travel, the airline confirmed my ticket and I had no issues. Thanks for your service
I'm not a student, but still got good prices! Will definitely come back again and recommend to friends.
Perfect service but i suggest you make the platform easier and more detailed
Had to remind again for getting my confirmation, no confirmation for tickets provided initially
Working with StudentUniverse was as straightforward and simple as possible...a welcomed experience given most online platforms! Thank you!
Fast booking and good discount. But my friend faced issues while booking so giving one star less
Very good experience with a few air ticket purchases. Recommend!
Great prices never any issues with student universe. My favorite travel app.
Love student universe! They always have the best pricing and never had any problems.
Booking was smooth and pricing was affordable compared to other websites.
Easy to book tickets, while providing great options and great prices.
Fast, easy, good price, hope that would be site to use for future
Much cheaper than anywhere else. Very easy to use the website.
This website is so convenient for students, making it easier to travel.
I paid my payment using a friend's card but the payment was cancelled due to name mismatch. Though it was written that the card doesn't have be to be the passenger's.
It seems everything is smooth but I still has not got e-ticket yet
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, sorry for the inconvenience. It may take more than 24 hours for us and the airline(s) to issue your ticket, and such message is displayed on the page after purchase. However, your booking was confirmed. Please do not hesitate to contact us if you have any other questions.