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StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
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Made it possible to fly between major cities over a holiday!
Yes, it does have cheaper flights, however, there is no difference compared to other sites. They also charged me $7.83 for using their website. Waste of extra money and time.
It's was simple and easy, the process to book tickets was simple and easy
I love being travelling with StudentUniverse. It has been my favourite platform to find ways trips back home to India affordable rates. To me the StudentUniverse is a bridge between my study abroad and my home, India. It feels for welcoming and connecting my true experience to my homeland.
The process was smooth but the fact that I'm forced to write this to confirm my booking is annoying
The portal is easy to connect but please would like to update the search option to easy date changes which would help all the student to easy comparison
I found good price websites and user interface of the application is friendly.
Good experience. Easy to book and good prices as well. Will be using again
Easy to use! Affordable, great customer service. I called, and the system fixed my problem.
Good price and easy booking process. Would use again in the future.
I always choose studentuniverse because it is so user friendly. The price is always so affordable and I have a wide range of choices. I would recommend everyone student to use this website to book flights!
1) please restor function for flexibe dates reservation.
2) since last year every experience give somesort of truble. It was not like before. Before it was perfect. Now below any expectations.
It took a few days to received the confirmation but otherwise I like the student discount!
Booking was straightforward and easy. So-far, so good. Hopefully everything else will go smoothly as well.
It was super easy to book a flight through student universe, I also appreciated the discounted flights from them!
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.

