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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Made it possible to fly between major cities over a holiday!
Yes, it does have cheaper flights, however, there is no difference compared to other sites. They also charged me $7.83 for using their website. Waste of extra money and time.
It's was simple and easy, the process to book tickets was simple and easy
I love being travelling with StudentUniverse. It has been my favourite platform to find ways trips back home to India affordable rates. To me the StudentUniverse is a bridge between my study abroad and my home, India. It feels for welcoming and connecting my true experience to my homeland.
The process was smooth but the fact that I'm forced to write this to confirm my booking is annoying
The portal is easy to connect but please would like to update the search option to easy date changes which would help all the student to easy comparison
I found good price websites and user interface of the application is friendly.
Good experience. Easy to book and good prices as well. Will be using again
Easy to use! Affordable, great customer service. I called, and the system fixed my problem.
Good price and easy booking process. Would use again in the future.
I always choose studentuniverse because it is so user friendly. The price is always so affordable and I have a wide range of choices. I would recommend everyone student to use this website to book flights!
1) please restor function for flexibe dates reservation.
2) since last year every experience give somesort of truble. It was not like before. Before it was perfect. Now below any expectations.
It took a few days to received the confirmation but otherwise I like the student discount!
Booking was straightforward and easy. So-far, so good. Hopefully everything else will go smoothly as well.
It was super easy to book a flight through student universe, I also appreciated the discounted flights from them!
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members