On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great efforts and experience i got the confirmation
Got my flight tickets at a really good deal. Transaction process was easy and no hassles.
Easily found the flight that works for me both in terms of timing and price
Booking was fast, simple, and easy to do with the help of Student Universe!
Everything was smooth, but the only thing i hope to have is that Student Universe will be able to send me flight confirmation or purchase details to my email like how other flight companies did.
Good services overall, I was able to check the best prices in one month, which made it easier to choose the perfect day to fly.
So far I have booked twice using student universe and both times the price difference was almost at $100.00 using any other booking site
Overall a great way for students like myself to travel! Wish I had know about this sooner!
Pricing can vary significantly depending on how much you look! Will be significantly cheaper looking on a new device after browsing for a bit. Nevertheless, the most expensive flights are still cheaper than anywhere else.
Super easy to use and very large help for my trip to England!
I booked a flight on this and was scared I was going to get scammed but I received my flight information shortly thereafter. I don't think I put in my student information to verify I was a uni student though so thats a little weird but I'm pretty sure its fine.
Excellent app for students, iam suggesting you to book flights through this app you may get discount
Provided quick and cheap airline tickets purchase!
Very easy to use very easy to use very easy to use very easy to use
My experience with booking the tickets has been good. I would like to have the option of editing my personal information like passport number post booking.
Nice and friendly so far thanks. Seems like the booking went smoothly. I did have some reservations as I definitely was not familiar with Student Universe.
An agent helped me. I am happy about the overall experience from the start till the end of our conversation.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members