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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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So far I had a good experience. This is my first time using Studentuniverse.
Was a little sceptical at first with not receiving an immediate confirmation from my airline but it came less than 24 hours. Site is straight forward. Williams use again.
Website is very clear, options covered everything i needed! Great price
Booking the flight was fast and easy to do received my confirmation code within minutes. I was pleasantly surprised by the cheap direct flight I got.
I found very interesing prices, for that I thank you.
I would like to see how can I use the platform for hotels in the future
Am electronically challenged though found this service quite easy to use.
The date schedule helps in choosing when your travel dates are flexible and some of the student discounts are great!
How ever it took a bit long for confimation of visa card id. Still, I am satisfied of the platform.
Going through the process is simple and similar to getting one from a regular airline.
Overall smooth booking experience and commitment to finding the best deals
Good service, Saved a lot with prime student discount
I have quite satisfied but expect to get my booking information instantly also I expect a student discount in it.
Hi Sansh, thanks for purchasing with StudentUniverse. After a booking is confirmed, the ticketing process usually takes about less than 24 hours, though sometimes it could be more. Our system showed that you'd received our confirmation email with e-ticket number. In your booking, you did get the extra discount of 48.38 USD. Kindly let us know how we could be of help for a 5 star review. Thanks!
Haven't gone on trip yet, but all OK with the booking
Comfortable free to navigate and experiences very good and attentive customer support and executive
La página fue muy rápida, no tuve inconvenientes con el pago como en otras páginas, me enviaron inmediatamente toda la información de mi vuelo y con esta pude hacer el check in automáticamente muy efeciente y económica
Easy to navigate, straightforward transaction - didn't need to engage support at all.
It was a pleasant experience with Student Universe.
Very easy to maneuver through process. Online searching for an affordable ticket and pleasantly surprised to find this great deal!
Thanks for the generous review! Don't forget to use your referral link (https://refer.studentuniverse.com/sitejabber) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!