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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Cheaper prices of flights as compared to other all the platforms
Good job,i am satisfied with the company work,Thank you
I had a great experience booking my trip with student universe thank you!
Amazing. I did it for the experience. Student Universe was easy to use and had great support staff.
I do hope there are more choices but considering the price it's nice to get a both way ticket at this price.
Itinenary details (Flight Number, Arrival and Departure Date/Time should be visible in the email body! Now we have just a link to StudentUniverse.com where I'm unable to see my flight even after I logged in. Good that I saved the details before...
I will say that overall, my first time experience with student universe has been great and no difficulties along the way.
I had been watching ticket prices for a while and was happy to find a very reasonable transatlantic price with StudentUniverse. I also used their customer service line and found them quite helpful.
NEVER USE SCAM SITES AND FRAUD FROM INDIA! Bought a ticket and the site put the wrong name and then tried to charge me for changing the name on their own site when I didn't put the name in!
This a great platform for students that are traveling. The cost becomes less and you can travel at you pace. I liked the verification process, it was thighed but necessary to ensure my own online safety. However, I have troubles connecting to the app that keeping throwing the error message no account related to the given email. It is really annoying.
Great customer service, and reasonable rates. Thank You!
This was a smooth process for an amazing deal! Highly recommend to other students!
Got the flight confirmation with the airline in a matter of minutes.
The ability to purchase additional cancellation rights provides peace of mind.
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!
Flight ticket cost is relatively less compared to other booking websites.
Thanks for the review! We have promo codes available all year round. For example, you can find codes on our promo code page (https://www.studentuniverse.com/promo-codes), you can subscribe to our emails (where we always tell people our latest promotions), or you can refer your friends! (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
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Excellent as it was swift and less money than many other flights sights. I really was able to sign up quickly
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, sorry you felt that way. We are also sorry that you typed your name wrong or it autofilled for you, but we did not change your input into "D Cox" in the first place. Usually name change requires a fee based on the airline's policy.