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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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I dont think that I could find such a deal anywhere else.
It took me a bit to navigate the site but I found good flights
Amazing deals, compared to google flights and other websites.
The booking process was quick and easy. I also loved being notified about good deals.
It was a great experience to book this flight and would highly recommend people to select student universe
It was a great experience and had really decent price for my tickets.
The information was scattered and the site was uncomfortable to use. I also do not like to be asked to make donations while trying to book a flight.
They were legitimate and clear on options, and the booking went smoothly
First time flyer, bought tickets for my study abroad trip through my university and it was super easy to get my flight figured out!
The Student Universe website is very well organized to facilitate the purchase of airline tickets without placing excessive pressure on pricing deadlines.
The oral booking experience was good. However, after booking, I was expecting the confirmation and itinerary to reflect immediately in the Airlines website/app. Why does it take so long to get the confirmation reflecting in the airlines website/app?
Great price for a wide selection of flights. Thank you very much Student universe
Everything went smoothly. Hope keeping doing this way in the future.
It's good that you get the price a little bit cheaper sometimes. But I don't like the fact that I had to give out my id and credit card information again by email.
He usado Student Universe en dos momentos. Uno para un viaje anticipado, con mucha antelación. Y la otra para un vuelo de emergencia. En ambas ocasiones, la página me ofreció los precios más bajos del mercado.
Gran precio para profesores universitarios. Fue una fortuna haber encontrado este sitio.
Made finding cheap tickets for me and 2 others easy. The only trouble I had was finding the option to include multiple, nearby cities in my search.
Great experience, highly recommend! They find the best options for flights but some of the options do have restrictions.
Great experience, highly recommend!
Ticket purchasing steps were easy and fast. I didn't encounter any difficulties. Thanks
Was searching for cheap flights for certain days for a long time- when using their sale code, price was best by far
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members