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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Had to call customer support to find out airline confirmation number
Good very good too good because it is good and really good
Great Promotional Deal! Student Universe gave the best promotion for my planned trip. Thank you
First time using this website and the experience was good.
Agent was so nice and easy to work with when I realized i had booked the wrong day just an hour after i had booked the ticket.
It was a great experience. Customer service was good
I had no problem with this reservation. Everything was clear.
I love the website………………………………………:………………………………………..
Process didn't go as easy. I had to call someone at Delta to finalize it.
Had issues with payment and it got resolved quickly
Was charged an additional $30 on my credit card but was not aware of it while purchasing tge ticket. Overall a good experience so far.
It's is good and the flight ticket came for so cheap
My experience was good and the interface was so clean and smooth
Website is easy to use, but I wish they sent you an e ticket right away
Compre el vuelo, me llegó confirmación, ingreso a la aerolínea y a 4 días de mi viaje me llegó la cancelación del vuelo, únicamente un correo en donde indican que se devolverá el dinero a mi cuenta, pero a 4 días el vuelo tiene un costo 3 veces por encima del valor.
NO COMPREN EN ESTA PAGINA ES UNA ESTAFA
Great experience. I found very easy to purchase the ticket.
Very satisfactory and good deal for plan tickets and such
Straightforward and pleasant experience, everything was accessible and easy to use.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members