Stitch FixReviews 219

Typically, I'm a person that enjoys shopping. But I thought I would give it a try seeing as I am travel for work. I taken a bunch of questions and finish completing their survey. When I got my first package everything was too big. Nothing fit. I thought maybe I'll give them another try, but get a different stylist. The second order came in and I found the same pair of pants at Nordstrom's for cheaper. I'm disappointment. I ended up cancelling. No third times a charm for me!

Took a couple 'Fixes' to get my style worked out, but as soon as I received a duplicate shirt (exact same shirt from a previous fix), it all went down hill fast.

Customer Service is extremely difficult to reach and after 5 days, they could offer NO resolution other than these things happen from 'time to time'.

Good luck if you ever have to deal with customer service. I've deactivated my account after 2 years. Way too many other options out there.

I just got my stitch fix today and I loved it! I don't understand the bad reviews, it is a little pricey and I couldn't afford everything I was sent this time around, but if I did have the money right now I would've kept everything! The clothes I bought fit perfectly despite my weird proportions (I'm like 5'9 and have a pretty short torso but really long legs). All the pieces I was sent were very flattering and very comfortable! I'll definitely be ordering from them again!

I've had my subscription since 2017. My first box was probably the best. I understood that it would take some time for my stylist to nail my style, but as time went on the quality of clothing was just terrible even after raising my price points. My last box was in March. Sad to say that I can find better deals and quality at Marshalls or even target. I've recently returned to Zappos, Nordstrom, and Marshalls for clothing. This was a quick lesson in crappy capitalism.

Styles I received in my first box was really off and not what I would wear. I selected that "I'm open to luxe" option but I received unknown private label outdated styles. Something probably I would see at Target lol Stretchy pants that doesn't have zip or button closure... Accessory was really cheaply made. I felt styling was really off but I think overall service was good. You have option to get one time or subscribe. Shipping is on time and return was easy. After I returned all items, they offered me to try another box for free, If I were not traveling to Europe I would have tried one more time! (They only give you a few days option)

I had used Stitchfix twice previous to this incident. I was also supposedly a preferred customer and was on this plan they had. All the more reason this shouldn't have happened. So I ask them to send my next fix to come just in time for my birthday so that I'll have a birthday outfit. I asked for a complete outfit being that you get 5 pieces, I wanted something that was completed with shoes and jewelry. I didn't say what the outfit had to be just that it had to work within the perimeters of what my stats were(you fill out several questionnaires) and that it just needed to be for spriing or summer because it's hot here! You have to know one thing in this story, I have been working really hard over the last couple of months to lose weight and have gone from a size 1X to where I'm a size large in most things now. Well, you have a profile they're supposed to check your sizes on, that I had been updating my sizes on as they had changed. So what did they do? They sent my fix with 1X clothing and so i had no outfit for my birthday. When I complained about this in an email, instead of an apology and maybe, "how can we fix this" attitude, i got a return email just telling me they cancelled my account. Unbelievable. I had paid these guys out almost $600.00 in clothes so far and that's the response they give you when there's a problem. They dont't even know how to handle a customer service issue! They say you can "talk to your stylist if you have a problem" well i was never contacted by any stylist. I am so disappointed at the lack of customer care any more these days. It's like finding a company that actually cares about how the public perceives it's business is like finding a needle in a haystack.
Stitchfix also had a difficult time working within the price range values that I gave them. And mine weren't small values either. But when you tell them that you won't spend more than $150 on accessories and then they send you $300 purses, what's the point of that?
I would never, nor will I ever, recommend Stitchfix to anyone! In fact, quite the opposite, I will warn anyone that will listen not to get sucked into the buying game. Especially not with one as ignorant of one as Stitchfix.

Stitch Fix is a great idea, but for a limited number of people: those who are on the trendy side of clothing. It's for the adventuresome woman (though they do offer fixes' for men and children) who is willing to try just about everything. I decided to give them a try when I was burnt out with finding business casual clothing for my part time job. I can never seem to find anything that I like locally so I figured maybe a total stranger with a general idea of what I like to wear would be the answer. Maybe they would have access to clothing that would appeal to me.

First fix I received contained a scarf, a pair of jeans, a pair of dress pants and two tops. I consider scarves an accessory so that was one mark against them as I stated I didn't want accessories. I had just purchased jeans the month prior, so I sent the ones in my fix back. I kept one sleeveless top because it would go well with the required blazer I have to wear at my part time job. I returned the other top, too, because it was made of a material that would cause a lot of static. After putting my returns in the mail, I signed in to my account and went through all of the steps to let them know what I liked and didn't
Like. I think I also liked the trousers, but they were too pricey.

Second fix I received contained a scarf, jeans, two tops and a long light weight sweater. I liked the color of the sweater so I kept it, though now I realize it's going to be a pain to match it with anything. Also, second mark against them was that my stylist didn't listen to what I wanted. I'd indicated no jeans and no scarves, but still got both. I received my third and final fix yesterday. FINALLY, no jeans. Still a scarf, though. But the trousers they included, though I love them, I returned because they were above my price range.

So I canceled my account, mostly because I am going through a big career move that won't require me to dress up, therefore I have no need for their services. Also, I can't really afford the clothes they send. Lastly, the stylists really need to pay attention to the feedback. A friend of mine decided to try it and indicated from the start no jeans; when she got her first (and last) fix, there were jeans inside.

I heard about stitch fix a couple years ago, but just ordered my first "fix" last month. They were behind so I didn't actually get it for 3 or 4 weeks after I placed my request. I specifically said I didn't like certain things and that I needed dresses for work... so they sent me two short dresses that are casual, not work appropriate, one I could just barely get away with wearing to work, the other a hideous floral cowl neck thing that looked like a tunic, not a dress. I also asked for no green and no crew necks and sure enough, I got something with a lot of green and something else with a crew neck! I kept one thing just because I didn't want to lose my $20 and it fit OK, even though I would never have paid the price they asked for the item I kept when shopping for myself. It was synthetic (as was pretty much everything they sent me), too. Also, I realized when I went to wear it that it had stray threads hanging all over the outside and inside seams. So tacky! I did select their cheapest option, but their prices aren't cheap - just the clothes. They did throw in one more expensive thing, a sweater, that also wasn't good enough quality for the price. So I gave it a try, but no more stitch fixes for me. There doesn't seem to be a way to delete your account, which is worrisome. I am going to try to delete my credit card info from it at least!

I thought I would give this site a try. Big mistake. I very specifically put the price range of "as low as possible". For starters the quality of the outfit that I received was nice but definitely did not surpass the quality of anything that I couldn't pick up myself at Target. I received a pair of jeans, a scarf, a KNIT Blazer, a sleeveless blouse, and a Jersey knit long sleeve hooded t-shirt. The total cost of the outfit was $278! The jeans alone were $88! The KNIT blazer was $68. When I went back to the Stitch fix website to indicate I wanted to return the items and it asked for the reason why I listed that the price was too high it then prompted me to revise my profile to indicate that I desired lower-priced items. I had already selected the lowest possible price category! Interestingly enough, Stitch fix does not have the option to leave general feedback for customers to see. You can only leave feedback for your "stylist" to see. So unhappy customers have to go elsewhere, such as this website, to let everybody else know to steer clear of stitchfix.com. I certainly will not be placing any future orders with them. Lesson learned!

I tried the stitch fix for men and my experience was not good and a waste of my time and money. All I received was 2 long sleeve shirts that I couldn't fit into, even after I told them I wear an extra large and have broad shoulders and muscular arms, so they should of put that into consideration if the close you send fit smaller. They also sent 2 polos, which were fitted and not bad but at 55.00 each. I looked online and found same shirts for half the price. Lastly I received a hoodie which I know I put that I don't wear, I tried it on anyways and super tight. It's as if these close were clearance at one point and now they are reselling. Please do your research if you choose to buy an item because you'll probably find it cheaper online. The stylist fee should not be charged on first box or any. Other similar companies don't have that fee. If I would of kept the 5 items it would of been 190.00 plus tax which is ridiculous to me for the items which were made In China I believe. Waste of 20 bucks and time

I've been using Stitch Fix for a few years and at first I liked it. I was receiving some really cute good quality clothes that were reasonably priced. It also seemed as if the stylists were better a few years ago too and more in tune with their clients. Now, it appears to me as if their so called stylists just throws some junk into a box and sends it off. The clothes that I have received recently were ugly, very poor quality and way over priced. They're sending Walmart clothes at Nordstrom prices. I've been sending back most of the pieces I've received. I do not recommend.