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Statuary.net

5.0

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Statuary.net Reviews Summary

The company enjoys a strong reputation for exceptional customer service, characterized by prompt responses and proactive support from the owner, Miguel. Customers frequently praise the quality and craftsmanship of the products, noting their satisfaction with timely deliveries and careful packaging. While some reviews highlight minor issues with damaged items during transit, the company's efficient handling of replacements and refunds mitigates these concerns. Overall, the sentiment is overwhelmingly positive, with customers appreciating the personalized service and the high quality of the products, making them likely to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
4
value
3
shipping
3
returns
1
quality
5

We monitor reviews for authenticity

Georgia
1 review
4 helpful votes
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Just what I wanted
June 23, 2020

My mom is looking for a gargoyle for her garden. I stumbled upon this site and found a little statue I didn't even know I needed. It arrived in perfect condition, and just as described.

Date of experience: June 23, 2020
Nevada
1 review
3 helpful votes
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First-rate Seller
June 22, 2020

Seller went above and beyond to make certain I was happy with my multiple purchases.

Date of experience: June 22, 2020
Idaho
1 review
3 helpful votes
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Love the gnome
June 20, 2020

We love our garden gnome that we purchased. The quality is exceptional and it was here in just 3 days.

Date of experience: June 20, 2020
Minnesota
1 review
4 helpful votes
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Cocker spaniel statue
June 6, 2020

Awesome experience and loved the beautiful statue. Thanks

Date of experience: June 6, 2020
Washington
1 review
3 helpful votes
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Good experience
May 29, 2020

The ordering process was very straight-forward. The product arrived quickly and was exactly as it appeared on the website. Thank you! Overall, great first-time experience with the Garden Statuary!

Date of experience: May 28, 2020
Arizona
1 review
3 helpful votes
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KOI
May 24, 2020

Paint or stain does not match the advertising. Koi don't really show very well in the koi garden.

Date of experience: May 24, 2020
Nevada
1 review
3 helpful votes
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Nice solid quality
May 23, 2020

I ordered 3 statues and my wife ordered another for a total of 4. I like that the product that is even better in the hands than online. I like that they communicate they did a quality control inspection by inserting a sheet of paper with an inspector number before shipping. The statutes came very well packaged and no damage in shipping. Yes, I will certainly order again as these are fantastic for gifts. I have been looking for solid quality statues for a long time for what I wanted and went many years without success. This company nails it perfectly.

Date of experience: May 23, 2020
Washington
1 review
3 helpful votes
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Definitely knows fountains
May 18, 2020

Called Fleur des Lis and spoke with Miguel about problems with my old Antica fountain base crumbling. He was very helpful choosing a new pond for the base and arranging delivery. He is very knowledgeable and very supportive. Excellent selection of products. Knows them all.

Date of experience: May 18, 2020
Michigan
1 review
3 helpful votes
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Perfect Crouching Cat
May 9, 2020

Was so pleased to open a well-packed shipping box to find a delightful crouching kitty statue. I haven't seen one like it anywhere else. I'll be shopping here again!

Date of experience: May 8, 2020
Michigan
1 review
3 helpful votes
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So glad I purchased this!
May 7, 2020

Quick and easy delivery. It's just what I needed in my garden!

Date of experience: May 7, 2020
Virginia
1 review
3 helpful votes
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Pineapple
May 3, 2020

Friendly and fast shipment along with a great price and product.

Date of experience: May 3, 2020
Minnesota
1 review
3 helpful votes
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I ordered the Saint Cecilia plaque. It is truly a beautiful piece of art.
It is to be a special gift. I highly recommend Garden Statuary.

Date of experience: April 30, 2020
Washington
1 review
5 helpful votes
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Great service and products
April 21, 2020

Received this in time for Christmas--it was beautiful and am very happy with it.

Date of experience: April 21, 2020
Oregon
2 reviews
5 helpful votes
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Love the Plaque I Bought
April 20, 2020

Great item, really beautiful. Arrived promptly and in perfect condition. Highly recommended.

Date of experience: April 19, 2020
Ohio
1 review
4 helpful votes
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Have not heard from the company.
April 23, 2020

Placed an order and no one has told me if it has been shipped. I will wait and see a little while longer, due to the circumstances we are all experiencing.
Update: problem was resolved.

Date of experience: April 15, 2020
Illinois
1 review
5 helpful votes
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Garden
April 7, 2020

I first emailed with a question. They answered immediately and told me how to proceed. Placed order and it was shipped in a very timely manner (especially during COVID-19). Could not be happier!

Date of experience: April 7, 2020
Washington
4 reviews
7 helpful votes
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Pigs & Frogs Can Fly
March 3, 2020

We ordered a frog and a pig over the weekend and they arrived at our house on Tuesday! They were packed well, preventing potential breakage. Love the free shipping. Great new additions for our yard with surprising detail. Looking forward to our next purchase.

Date of experience: February 23, 2020
Japan
1 review
6 helpful votes
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I like it a lot!
February 8, 2020

Packing and correspondence were very polite. The product was heavier than expected and had a sense of luxury. Extremely satisfied.

Date of experience: February 4, 2020
Florida
1 review
6 helpful votes
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Satisfied customer
February 6, 2020

I was very happy to find a small decorative wall ornament to cover a hole in a patio wall. The wall decoration filled the hole perfectly and was a nice creative addition. It was also very reasonably priced with free shipping. I would definitely order from this company again.

Date of experience: February 2, 2020
California
1 review
11 helpful votes
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Beautiful!
December 18, 2019

The pieces arrived quickly & very well packaged! They really are simply beautiful!

Date of experience: December 15, 2019