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Statuary.netReviews 75

5.0

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Statuary.net Reviews Summary

The company enjoys a strong reputation for exceptional customer service, characterized by prompt responses and proactive support from the owner, Miguel. Customers frequently praise the quality and craftsmanship of the products, noting their satisfaction with timely deliveries and careful packaging. While some reviews highlight minor issues with damaged items during transit, the company's efficient handling of replacements and refunds mitigates these concerns. Overall, the sentiment is overwhelmingly positive, with customers appreciating the personalized service and the high quality of the products, making them likely to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
4
value
3
shipping
3
returns
1
quality
5

We monitor reviews for authenticity

California
1 review
5 helpful votes
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VISUALIZE
June 22, 2021

The (2) gargoyles I ordered arrived timely and perfectly intact

Date of experience: June 22, 2021
Texas
1 review
6 helpful votes
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FOO DOGS!
June 9, 2021

I was looking for Foo Dogs for my home. I found their site and they had the perfect set! They made it to my home and they are gorgeous! I am so overjoyed with the product, the shipping, everything! I feel very blessed and know they blessings will just keep coming with the addition of my statues!

Date of experience: June 9, 2021
South Carolina
2 reviews
6 helpful votes
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Great customer service!
May 31, 2021

The item I ordered at this time is out of stock and the owner if the company called me to let me know of the issue and gave me a few options and was resolved that same day. This is why I like to shop the independent businesses vs. the big box stores or on line giants.

Date of experience: May 31, 2021
California
1 review
4 helpful votes
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Cement animals
May 28, 2021

Easy to order, well packaged, arrived in good condition, good features

Date of experience: May 28, 2021
Texas
1 review
5 helpful votes
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Love it!
May 28, 2021

My garden cherub came on time and carefully packed to prevent damage. Beautiful workmanship.

Date of experience: May 28, 2021
Washington
1 review
5 helpful votes
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Wall plaques
May 22, 2021

I ordered two wall plaques for a friend and she loved them. The website showed the product colors pretty well and the order was easy to place. Shipping time was reasonable and everything arrived intact. There was also a note about colors settling so my friend knew not to wash them. I'll definitely order again.

Date of experience: May 21, 2021
Washington
1 review
5 helpful votes
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Just what we wanted
May 9, 2021

So easy to search their website and order. We had been searching for over 5 years to find the statue we wanted. We found it here and then when it came the wife was even more pleased.

Date of experience: May 9, 2021
Nebraska
1 review
5 helpful votes
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Small Lion Statues!
April 26, 2021

These 2 lions are fantastic! Great shipping and communication! Highly recommend! I will be back for more! Thank You so Much! Steve from Aurora, Ohio.

Date of experience: April 26, 2021
California
1 review
6 helpful votes
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Great garden statuary
March 29, 2021

Nice details on the statues. Safely shipped and looking good in the garden!

Date of experience: March 29, 2021
Texas
2 reviews
5 helpful votes
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Helpful through ordering process
March 12, 2021

After weeks if not months of evaluation on fountains, I choose ordering one through Garden Statuary. I was not sure of which fountain color would best fit with my brick and decor. After emailing photos of my area, Miguel sent photos for my review then also called me so I would feel comfortable with my decision. He also gave me suggestions on pad preparation, lighting, and winterizing. I appreciated his personal touch and assurance of longevity with his product. I have placed my order and am giddy with anticipation of receiving my fountain!

Date of experience: March 12, 2021
Washington
1 review
5 helpful votes
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Happy
January 26, 2021

Very quick delivery of my product, well packaged, very cute nome, cant wait to come shopping in person sometime.

Date of experience: January 25, 2021
Pennsylvania
1 review
5 helpful votes
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Great customer service!
January 8, 2021

My purchase was received on time, but unfortunately, it was damaged in transit. Miguel was great! He quickly offered to replace the item or issue a refund. I would not hesitate to order from this Company again.

Date of experience: January 8, 2021
MIGUEL H. — Statuary.net Rep
over a year old

Thank you Nancy :)

Idaho
1 review
6 helpful votes
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Good customer service
December 9, 2020

I purchased a water fountain, and I want to let who ever wants to buy from this company you will not be sorry. Miguel is so willing to help you and make you feel good about the decision you are making, not pushy, so caring. I 'm glad that I found this
Company and I'm happy that I made the purchase. Thank you Miguel for your help.

Date of experience: December 8, 2020
California
1 review
6 helpful votes
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Finally went direct after Amazon
November 17, 2020

After buying two statues of yours through Amazon which came broken I decided to buy from the source. It came just as fast and in one piece!

Date of experience: November 16, 2020
Arizona
1 review
7 helpful votes
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We discovered this website on line while researching fountains for our backyard. This fountain fit our needs really well so we called the owner, Miguel Hernandez, several times asking for more details. He not only answered all of our questions knowledgeably but added other items of interest necessary for the installation of this fountain.
Miguel expedited the delivery so that we could get the fountain in minimal time.

Date of experience: October 25, 2020
Pennsylvania
1 review
4 helpful votes
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Broken bunny
August 11, 2020

My first order was broken en route but they were so gracious and I was able to return it no problem

Date of experience: August 11, 2020
Maryland
1 review
4 helpful votes
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Buddha
July 31, 2020

Super satisfied with the quality, workmanship, and design of our Buddha statue. I searched a lot of sites looking for a garden Buddha before selecting this one and I do not regret my selection one bit!

Date of experience: July 31, 2020
Missouri
1 review
4 helpful votes
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Great turtle
July 13, 2020

Turtle looks great and arrived well-packaged and quickly.

Date of experience: July 12, 2020
Washington
1 review
5 helpful votes
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Great customer serevice
July 6, 2020

I called as I wanted to change my order. I got ahold of someone right away. He was very helpful and also took the time to give me tips on installation.

Date of experience: July 6, 2020
South Carolina
1 review
3 helpful votes
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Statue Purchase
June 23, 2020

Very pleased with purchase. Exactly what I was looking for.

Date of experience: June 23, 2020