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The company enjoys a strong reputation for exceptional customer service, characterized by prompt responses and proactive support from the owner, Miguel. Customers frequently praise the quality and craftsmanship of the products, noting their satisfaction with timely deliveries and careful packaging. While some reviews highlight minor issues with damaged items during transit, the company's efficient handling of replacements and refunds mitigates these concerns. Overall, the sentiment is overwhelmingly positive, with customers appreciating the personalized service and the high quality of the products, making them likely to return for future purchases.
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I was looking for Foo Dogs for my home. I found their site and they had the perfect set! They made it to my home and they are gorgeous! I am so overjoyed with the product, the shipping, everything! I feel very blessed and know they blessings will just keep coming with the addition of my statues!
The item I ordered at this time is out of stock and the owner if the company called me to let me know of the issue and gave me a few options and was resolved that same day. This is why I like to shop the independent businesses vs. the big box stores or on line giants.
Easy to order, well packaged, arrived in good condition, good features
I ordered two wall plaques for a friend and she loved them. The website showed the product colors pretty well and the order was easy to place. Shipping time was reasonable and everything arrived intact. There was also a note about colors settling so my friend knew not to wash them. I'll definitely order again.
So easy to search their website and order. We had been searching for over 5 years to find the statue we wanted. We found it here and then when it came the wife was even more pleased.
These 2 lions are fantastic! Great shipping and communication! Highly recommend! I will be back for more! Thank You so Much! Steve from Aurora, Ohio.
Nice details on the statues. Safely shipped and looking good in the garden!
After weeks if not months of evaluation on fountains, I choose ordering one through Garden Statuary. I was not sure of which fountain color would best fit with my brick and decor. After emailing photos of my area, Miguel sent photos for my review then also called me so I would feel comfortable with my decision. He also gave me suggestions on pad preparation, lighting, and winterizing. I appreciated his personal touch and assurance of longevity with his product. I have placed my order and am giddy with anticipation of receiving my fountain!
My purchase was received on time, but unfortunately, it was damaged in transit. Miguel was great! He quickly offered to replace the item or issue a refund. I would not hesitate to order from this Company again.
I purchased a water fountain, and I want to let who ever wants to buy from this company you will not be sorry. Miguel is so willing to help you and make you feel good about the decision you are making, not pushy, so caring. I 'm glad that I found this
Company and I'm happy that I made the purchase. Thank you Miguel for your help.
After buying two statues of yours through Amazon which came broken I decided to buy from the source. It came just as fast and in one piece!
We discovered this website on line while researching fountains for our backyard. This fountain fit our needs really well so we called the owner, Miguel Hernandez, several times asking for more details. He not only answered all of our questions knowledgeably but added other items of interest necessary for the installation of this fountain.
Miguel expedited the delivery so that we could get the fountain in minimal time.
My first order was broken en route but they were so gracious and I was able to return it no problem
Super satisfied with the quality, workmanship, and design of our Buddha statue. I searched a lot of sites looking for a garden Buddha before selecting this one and I do not regret my selection one bit!
I called as I wanted to change my order. I got ahold of someone right away. He was very helpful and also took the time to give me tips on installation.
Very pleased with purchase. Exactly what I was looking for.
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Thank you Nancy :)