StateRegistration.orgReviews 179

Great customer service! Thanks for keeping me updated! Easy and fast process! Thanks again for everything!

Prompt response and very helpful! Emailed at 9pm on a Sunday night and got back to me within minutes.

Great service. Fast responses, would recommend. I originally used the site for new vehicle registration. I didnt know that I needed to to have an actual plate first beforehand. I emailed the support team, told them my mistake and they quickly corrected it. On 8:00pm one a Saturday night! Imagine that! Overall would recommend.

Time and time again, customer service of this group has been fantastic. The reply rate to emails is quick and fast. They take it to themselves to call the BMV in order to help out with the situation.

Support contacted me to point out an error in my on-line application for registration renewal. Everything was cleared up after a few quick emails back and forth. I did not expect such quick and personalized assitance. Kudos to the massDOT RMV support team.

They were very quick and the customer service was the best that I have seen in a very long time! I will use them again!

I love this service because it saves me time from sitting and waiting at the county office to register for my tags. I have a lot going on and don't necessarily have the time to make it happen in person, but this service makes my life easier especially being a disabled veteran. I always register my cars through this service and it has never failed me.

The folks running the registration process on this site are amazing! I got email responses within minutes and they made the process so easy. I wish it was always like this.

I misspelled my name (now that's bad /typing too fast),, but your support staff work with me and resolved the issue. I thought here we go a big RMV institution with bad reputation never going to get it right. I was pleasantly surprised with the quick response and friendly tone. Good job. I will make sure I relay my pleasant experience onto my friends.

I was please at the speediness and personal responses I had. They made a confusing situation clear. Support was fast, efficient and personal in a way i was not expecting.
Thank you

I am very impressed with the quick, friendly, professional service I received this morning. I received an answer to my question within five minutes! I will not hesitate to use this support service in the future.

Made a quick order to register my motorcycle at lunch. All paperwork and validation was in my email by 4:00PM that afternoon. Site was effective with an easy-to-use order process. Highly recommended!

One of the best! I received a ticket and they took care of it! I would highly recommend using their services! Their response time is amazing as well!

Easy to use (plus point), reasonable price (plus point), courteous (plus point), helpful (plus point) -- anything that scores 3 or more on the "I'm selfish and lazy :) " scale gets a repeat customer, and you've always done right by me all the times I've used this service. I will *definitely* be back!

Excellent and knoledgeable team member. This customer support representative is a keeper. Earned a solid 10 out of 10 from me.

Im very impress with how quick you responded to my issues and concerns. Thank you for your great service and professionalism.

Good customer service was kept up to date on the process very helpful though I didn't like waiting for renewal in the mail mine was expired so the waiting sucked but nice if you wanted to use a month before yours expire.

I had a question regarding the website. They replied with simple, concise directions within 5 minutes. Thanks!