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StateRegistration.org Reviews Summary
StateRegistration.org has a rating of 4.5 stars from 179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StateRegistration.org most frequently mention customer service, support team and third party. StateRegistration.org ranks 6th among DMV sites.
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I am getting my car registration and inspections updated and have been very pleased by the personal responses and service from the organization that DMV in Virginia uses. Thank you.
Sharon S. Dymowski
After not receiving my registration renewal, I became a bit panicked about being pulled over and receiving a citation. I reached out to StateRegistration.org via their support page. Not only did I receive a very quick response, but immediate remediation as well! I received an extension for my tags, and an explanation for an error that occurred sending to a different address. Everything was handled in under an hour, and there is no harm, no foul! Gotta love when it works out like that!
This was my first time to register online, and the staff were keen to help, walking me through the inspection and registration process, guiding me when I was unsure.
Thought I was ordering on the State Website, but placed renewal through State Registration.org. They had my order processed quickly and received my renewal in 4 Days. Had a question and they responded in minutes. Will use this site again. Very satisfied.
I am in Iraq and will be unable to have my vehicle inspected or registered before the expiration date. The customer service representative was helpful in handling my situation, and they explained what I need to do when I return to the states.
I sought to reregister my husband's car unaware an emissions inspection was required. I was contacted by your online registration support staff who let me know what information was required; upon receiving it the registration was approved within minutes. I am very impressed by their efficiency and politeness. Excellent interaction!
I had lost my registration card and needed to replace it. I went on this site to try and renew on line. Unfortunately I had no clue where to find the title number for my car. I thought I had found it on the papers I received when I purchased the car, however I was wrong. When I was notified that the number did not match any car in PA, I replied more out of frustration and merely venting... NEVER expecting anyone to answer. But they did and they were extremely helpful! I was able to locate my title number for my car and I was able to obtain a form to fill out and mail to get a replacement. I am very grateful for all their help! :)
I ordered my new yearly auto registration but after 3 weeks had still not received it. I emailed State Registration about it and received a prompt reply - Support (who remained nameless so I can't thank them individually) contacted my local auto registration site, sent me a replacement (which arrived promptly), emailed me a letter to keep in my wallet if I was stopped in the meantime, and was friendly and thorough.
Was I surprised? Heck, yes.
Am I grateful? Heck, yes.
Thank you!
To Whom It May Concern:
I recently had great difficulty completing my online annual vehicle registration. Registration Support provides quick responses with very courteous demeanor through this extended process.
Thank You Again,
Cody J. Potts
Support quickly responded to my inquiry after carefully reading my situation and question. I was asked insightful questions that helped to resolve my issue with a matter of 3 or 4 email exchanges with no more than a few lines of text. This was the first time i received a text and used the email support. It was a thousand times better that i imagined! The staff member was terrific and followed up each time within minutes. The entire exchange was so pleasant! Thanks again!
Simply amazing service! I renewed, but they came back and notified that my address was different to what BMV had on file (all done on a Saturday afternoon).
Without prompting or me having to ask, they said they would get hold of BMV on Monday morning to help me get it changed. Its Monday morning and I received confirmation its been changed and renewal being processed by the BMV.
Thank you for not using mailbots and having someone on the other end that was able to help and follow up.
Such a positive experience. Having great customer service is imperative during such a frustrating process. Thanks so much!
I had a total solution to my problem in 2 minutes. I was very surprised. Because it is a state thing I expected a long wait. I had my answer in 2 minutes.
-The support team accurately handled my case with great speed and professionalism.
-They were very knowledgeable about my particular situation.
-Late night hour response is much appreciated.
I was helped with a registration renewal issue. And it was taken care of immediately. Very great customer service.
Was stopped by the police for non-registered pickup. Registration certificate said vehicle was registered through 11/18.? Was told not to drive it as RMV computer said no registration. Couldn't be w/o work truck for weekend. Registered online and within an hour had the registration renewed and back to work. Extremely pleased with the prompt help!
Goofed up my registration, clicked the wrong box they fixed my problem. Nice to have someone actually listen
I needed help with my registration and I was emailing the support team and was getting instant response and you could tell it was a real person super fast super easy
I emailed the support team about cancelling an online payment and they got back to me in five minutes saying they had done it! It was so nice to have another human being on the other side of the email (and a quick one at that!).
I accidentally entered the wrong e-mail address and my purchase was already complete. However the staff resent the registration email to my new email address immediately after I consulted with them. I thought it would be a hassle but they made it very smooth and easy! Great company
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members