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Stately has a rating of 3.4 stars from 673 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 21st among Men's Clothing sites.
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Recently, I had the pleasure of experiencing the exceptional styling services offered by Stately, an online cadre of professional stylists that truly sets itself apart from local boutiques. From the moment I signed up on their site, I was drawn in by the user-friendly interface and the promise of a personalized styling journey.
After a brief consultation where I shared my preferences and style goals, my assigned stylist reached out to me. Her enthusiasm and knowledge were immediately evident, making me feel valued and understood. What stood out most was the convenience of the entire process. Stately's platform allowed me to browse an impressive array of high-quality garments and accessories curated specifically for me, all from the comfort of my home.
The stylist at Stately took immense pride in her work, meticulously selecting pieces that not only reflected my style but also enhanced my individuality. Each item was crafted with exceptional quality, ensuring that I felt comfortable and chic. As she presented her curated outfits, she provided thoughtful insights and styling tips, empowering me to mix and match pieces creatively. The ease of shopping with Stately transformed the typical styling experience into a delightful adventure. I appreciated how effortlessly the platform allowed for communication and feedback, giving me the confidence to explore styles I had never considered before. I truly felt like I was in the hands of a professional who aimed to elevate my appearance while celebrating my unique fashion sense.
When my personalized box arrived, I was thrilled to find a selection of stunning outfits that I couldn't wait to try on. The excitement didn't just come from the clothes, but from the knowledge that I had collaborated with a stylist who genuinely cared about my appearance and confidence. Thanks to Stately, I left feeling rejuvenated and ready to showcase my new wardrobe.
This experience reinforced my belief that styling can be enjoyable and effortless when coupled with superb service from a talented team like the one at Stately. They elevate the online shopping experience by not just selling clothes but transforming the way individuals express their style.
Overall I have been satisfied with the quality of the products. I have been greatly disappointed in the process of making returns and exchanges. I have needed to return/exchange items. The clothes size is accurate but not all brands are cut the same and need to be exchanged. The process purposefully extremely tedious and very inconvenient. There are other more customer friendly options in the marketplace.
Thank you for your honest feedback. We’re glad to know you’ve been satisfied with the quality of our products, but we’re sorry to hear the return and exchange process has been a challenge. We understand how important it is for these processes to be simple and efficient, especially with varying fits across brands. Your input will help us work toward making this aspect of our service more user-friendly.
Everything that I received was perfect. The fit is great and the style is fantastic
So happy you loved the items you received! Can't wait to send you even more in the next box
Time saver and worth every penny, I've liked everything I've received so far. And looking better than ever.
Glad to hear we can save you time and money! Especially during this time of the year we want to give you all the time and money to spend on the fun stuff. Thanks for being a Stately Member!
At first it was nice to speak to a stylist, discuss the items that we would receive, then get a box with all the apparel to try. As the subscription continued, they would first charge your credit card, then send a box of items which may or may not be something that you wanted. When I asked to speak with a stylist again, the notes were not transferred to whoever curated the box and I still received items that I didn't want.
Thank you for sharing your experience. While we’re happy to hear you enjoyed the initial interaction with a stylist, we regret that the consistency and communication didn’t meet your expectations over time. It’s frustrating to not feel heard, and we’ll review how we can better transfer notes between stylists to avoid these issues in the future. We appreciate your patience and would love the chance to improve this for you.
My stately clothing is of excellent quality and the service and delivery timely.
Love to hear this Mark! We can't wait to send you more amazing items.
I got 3 blue jeans and I asked for no jeans. I got duplicate brown jackets. I got duplicate blue plaids button ups. I got duplicate brown boots. Asked for no accessories, I got a watch. I was hoping for business casual but nothing was business oriented.
We’re sorry to hear about your experience and that your box didn’t reflect your preferences. Receiving duplicates and items outside your requests, like jeans, accessories, and casual wear instead of business casual, is disappointing. We appreciate you bringing this to our attention, and we’d like to take a closer look at your style profile to ensure we address these concerns properly. Please reach out so we can work to make things right for you.
I love what I received in this month's Presidential box, especially the outerwear and boots. However, I wish they had curated more from my phone consult, as I requested more color and fewer henley shirts.
Thank you for sharing your feedback. We're glad to hear you loved the outerwear and boots from your Presidential box! However, we’re sorry the curation didn’t reflect the preferences you shared during your phone consultation. Your request for more color and fewer Henley shirts is valuable to us, and we’ll ensure your feedback is reviewed carefully so we can better meet your expectations in the future.
The majority of the time, my stylist has perfectly fitted, on-point selection of clothing options. In the off chance a shirt does not fit, they are quick to approve the RMA and replace with a perfect item selected especially for me. The listen to feedback and incorporate it in improving my look. I can't tell you how many complements that I receive on my wardrobe as it is a daily occurrence. Thank you Stately!
We love to hear this! Can't wait to send you more items and so glad items have been the perfect fit. If you have any other feedback for your stylist feel free to share it with us and we are happy to help!
Quality of materials could be better for the price. Shipping is always on time. Have sent emails to CS and didn't receive an answer
Happy to hear you love our service, but so sorry to hear you did not get a response from our member services team. Feel free to email, chat or call our member services team 6 days a week. We would love to answer all your questions!
Before Stately, my wardrobe was nothing special basic and forgettable. Now, I look and feel better than I ever thought I could. Every outfit they've sent has been spot-on and completely transformed how I present myself.
I've gotten so many compliments, and I feel more confident everywhere I go. I'm wearing things I never would've picked for myself, and somehow it all just works. Stately has truly elevated my style and made me look like I actually know what I'm doing when it comes to fashion. I couldn't be happier with the results!
This is what we love to hear! So happy the items we have been sending you have given you even more confidence and are things you would not normally pick. So happy we can update your wardrobe and can't wait to send you more!
Very happy with 99%, fit has always been perfect. Quality is great.
Close to 100%! We would love to see what we can do to make things amazing for you. If you have any feedback feel free to share it with us so we can make it happen!
My curator has gotten my size and fit dialed in right. Most every piece is tailored to my size and athletic fit. Quality brands on all clothes and shoes, too. Thanks!
We’re so happy to hear that your curator has nailed the sizing and fit for you! It’s great to know that the tailored pieces and quality brands are meeting your expectations, especially for an athletic fit. Thank you for taking the time to share your feedback—it means a lot to us. We’ll keep working to ensure each box is a perfect match for you!
My experience with Stately has been wonderful. I love the anticipation and excitement that comes with opening the boxes, as I never know what I will find inside. It feels like they truly understand my style. Thank you for the time and effort you put into each box!
Thank you so much for your wonderful review! We’re thrilled to hear how much you enjoy the excitement of unboxing your Stately packages—it’s such a special part of the experience. Knowing that we’ve captured your style so well is incredibly rewarding. Your kind words inspire us to keep putting time and effort into curating every box. We look forward to continuing to deliver pieces you love!
I received a watch that I already have, so I reached about about an exchange. AI was friendly, and seemingly helpful. They sent me a link to help with the process. When i typed in the product number it alerted me that an accessory cannot be exchanged. So, I reached back out, and haven't received a response. It's been more than a few days at this point.
We’re sorry to hear about the issues with your watch exchange and the delayed response from our team. It’s great to hear the AI assistant was friendly, but we understand how frustrating it is when the process doesn’t work as expected. We’ll review this case to ensure you get the support you need. If you’re still waiting for a resolution, please follow up with us directly, and we’ll prioritize resolving this for you. Your patience is appreciated, and we want to make this right.
There's little notification for upcoming shipments, once notified there's no option to delay, change or cancel. Return model is TRASH and overall, while some of the garments were appreciated, I find myself avoiding a lot of the clothes. Stacy Adams jackets can be purchased at Burlington and Marshall's for Pennie's comparative to the 'stated' price. All-in-all, just really doesn't seem like a very good deal.
Thank you for your honest review. We’re sorry to hear that your experience hasn’t met your expectations, particularly with notifications, return policies, and pricing. While we aim to provide premium value, we understand your concerns about item costs and return flexibility. Your feedback is valuable, and we’ll share it with the team as we continue to evaluate our processes and pricing. If there’s anything we can do to address your concerns directly, please let us know—we’d love to help.
It is becoming an issue because sizes vary in each price of clothing. If I get a shirt that is too tight, I have to pay to send it back and you then replace it with another style if you don't have a larger. The problem with this is if I don't like the new style I am stuck with it and have not option to return it. Now, you also don't send replacements right away. You send them with the next order. I am planning to cancel, but would not have gotten my replacements u less I paid another shipping fee/replacement fee. It's a rip off. Some of the items you sent are the same brands I get from my other direct to costumer clothing company and they are much cheaper and don't charge the shipping and replacement fees.
We appreciate you taking the time to share your concerns. We understand how frustrating inconsistent sizing and the exchange process can be. Your feedback highlights areas we need to improve, and we’re sorry to hear this has made you consider canceling. We’d love to discuss a resolution, including addressing the replacement fee and ensuring you receive items that align with your preferences. Please connect with us directly so we can address these concerns and try to make things right for you.
The last several orders have not matched my profile and I keep having to return more than I receive. For instance, in nearly every order they put a belt. I have indicated NO belts but they keep sending them. I have asked for shirts without pockets in the front -- they keep sending them. The clothing looks more "lumberjack" vs. LA hip. Loose fitting jeans, pants that aren't tailor trimmed and shirts that just don't fit my style. I've asked not to send collarless shirts -- they keep sending.
We’re sorry to hear that recent boxes haven’t matched your profile and preferences. We take your requests seriously, and it’s disappointing to learn they haven’t been fully reflected in your selections. Thank you for sharing specific examples; they help us understand where we’ve gone wrong. We’d like to work with you to ensure your style profile is updated and that future boxes are better aligned with your taste. Please reach out to us so we can make things right—we’re here to help!
So happy to hear you love the items you received! We are excited to send you more amazing items and can't wait to send you even more. Thanks for being a Stately member with us.
Always get some good items, things I wouldn't normally purchase for myself.
However, this last time a shirt was too big and I'm exchanging it for a smaller size. The options are to pay $16 for this to happen in the next few weeks or exchange for free with my next box - which is 3 months away. So I've paid for this shirt… but can't wear it for the next three months as I find it ridiculous to pay to exchange a stylist selected shirt. This makes using Stately significantly more difficult. Just raise your box prices by $5-10 per box and assume 1 of 2 or 3 boxes will require an exchange. Stately is supposed to be a convenience but the new return/exchange policy is very inconvenient.
Thank you for sharing your detailed feedback. We understand how frustrating the current exchange process can feel, especially when you're eager to enjoy your new items. Your suggestion to adjust box pricing to include exchange flexibility is a thoughtful one, and we’ll be sure to share it with the team. Our goal is to make Stately convenient and seamless for you, so we’ll review our policies to see where improvements can be made. We appreciate your input and hope to make future experiences smoother for you.
Answer: Great question! At sign up you can select monthly or bi-monthly. If you need something a little different, feel free to reach out to our team via chat, phone or by emailing us at [email protected]
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time ...
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Wow, thank you so much for your glowing review! We’re delighted to hear how much you enjoyed your styling experience and the care your stylist put into curating your box. It’s incredibly rewarding to know that we’ve made shopping enjoyable, empowering, and convenient for you. Your kind words inspire us to continue delivering personalized, high-quality service. We’re so excited to continue helping you express your unique style in the future!