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StarNow.co.uk

2.9

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StarNow.co.uk Reviews Summary

StarNow is a platform that offers acting auditions, model jobs, music and extras casting opportunities. Users can create a free profile to get discovered by casting directors and be cast in various TV shows, films, and other projects.

This summary is generated by AI, based on text from customer reviews

service
8
value
8
quality
6

We monitor reviews for authenticity

GB
1 review
4 helpful votes
Follow Sherry D.
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Since their website update, it seems like the only jobs that you can apply to for free are event and sales management. And why would I want be a paying member for a job that I'm not even going to get paid for? These people are vey money hungry and I am so angry that they did that. I eill br closing my account down soon.

Date of experience: May 14, 2017
Kalista C. StarNow.co.uk Rep
over a year old

Hi Sherry,

Sorry to hear this! As much as we’d love for everything at StarNow to be free, it takes a team of people to run the website, from web developers, to casting managers and our customer success team. We’ve made it free to place casting calls, register, create a basic profile, and apply to some casting calls. I hope you can appreciate that we need to charge our full members a small fee to use the site to ensure we can continue to operate and provide the best service possible.

Cheers, Kalista

Australia
1 review
2 helpful votes
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Full of $#*!
May 14, 2017

Ive been on this heap of $#*! website for 6 months and i only got one good audition from you. Your services suck. 30 dollars is bull$#*! for 6 months and i honestly think i wasted my time on this site.

Date of experience: May 14, 2017
Kalista C. StarNow.co.uk Rep
over a year old

Hi Nicoleta, so sorry to hear that you're unhappy with your experience so far. The best thing you can do to increase your chances of success is to apply to as many listings as can - just be sure you match the role description first. We have lots of helpful tips to improve your chances of getting cast which you might find useful: www.starnow.com/help

Cheers, Kalista

GB
2 reviews
0 helpful votes
Follow Anna T.
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I would like to thank StarNow platform as it has given me amazing opportunities to meet like minded actors and professionals and from simple extra roles in short student films to supporting and lead roles in feature films, music videos to just within a month to be on a set and work alongside the celebrities of Made in Chelsea, Comedy Central, The Wright Stuff, Chanel 4, BBC and ITV. I can not express how uplifting and inspiring is this to have an opportunity to do this all and live through this experiences that one never imagined would be possible for someone who came from medical professional background and not in early 20s.
I am very optimistic and aim to stay with STarNow and act even more and encourage others too keeping in mind it is a platform where the opportunities are given and we need to be diligent and act accordingly. Many thanks and best wishes to Star Now and all professionals here starting and experienced!
I myself look forward to the next new stages of my adventure with StarNow. And provided opportunities. All the best, Anna Tilbury

Date of experience: April 19, 2017
Kalista C. StarNow.co.uk Rep
over a year old

Thanks so much for your positive feedback Anna, we're glad you're enjoying using the site! If you haven't already done so, you might want to submit a success story here: https://www.starnow.co.nz/success-stories/

Cheers, Kalista

GB
1 review
3 helpful votes
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Awful
March 27, 2017

An awful site for trying to communicating with talent.
Seems to be run by people with the brains of Kangaroos.

Date of experience: March 27, 2017
Kalista C. StarNow.co.uk Rep
over a year old

Hi Tom, I can assure you this is not the case. The age on a members profile will update every year on their birthday. It may be that the member you dealt with had provided incorrect details when they created their profile. If you would like to discuss this further please email [email protected]:)

Cheers, Kalista

Australia
1 review
6 helpful votes
Follow Sam B.
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Stay away from StarNow Australia - they are scammers! I paid for a casting call and they won't approve it or give me a refund. I'm going to have to change my bank card now as it looks like from everyone else's experience they deduct money from cards when they feel like it. I put a complaint into Fair Trading and forwarded the email to Starnow, along with numerous Instagram messages and emails to ask for a refund, and they have ignored me. Be warned about this company, and don't be fooled by the followers they have on social media. This company will rob you blind!

Date of experience: March 21, 2017
Kalista C. StarNow.co.uk Rep
over a year old

Hi Sam, we're so sorry about this. Georgina from our Customer Success team has just emailed you confirming your refund and apologising for the delay in getting back to you. If there's anything else we can help you with, please don't hesitate to let us know. Cheers, Kalista

GB
1 review
5 helpful votes
Follow Warrior T.
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I uploaded 3 songs to my Starnow profile & paid my subscription fee on March 1st.
When I did a search for my profile the next day, it stated "This member does not have any audio tracks."
I emailed them to say there was a fault, & also asked for their phone number.
I received a standard reply from 'Renee' saying "it can take 24 hours to embed and show in the talent directory search. Please let us know if it is still not working after this time."
So I did.
I emailed back saying it's still not working & can someone please contact me. I'm still waiting for a reply, and my profile STILL says there's no audio. It's been a week now & they've got my 30 quid. And there's no phone number to call. (Very convenient.) I feel ripped off.
Appalling service.

Date of experience: March 7, 2017
Kalista C. StarNow.co.uk Rep
over a year old

Hi there, so sorry to hear about this! Can you please send me a message with your membership details (your email address would be ideal) so we can look into this and fast track fixing this for you?

Cheers, Kalista

GB
1 review
6 helpful votes
Follow Mez r.
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Con artists
March 5, 2017

Keep away from these charlatans.
Once you sign up as an actor they will collect money from your PayPal or any cards you used.
They keep taking money from my paypal without my consent. Even though i keep telling them i dont want to be a member

Date of experience: March 5, 2017
Kalista C. StarNow.co.uk Rep
over a year old

Hi Mez, our paid memberships have a recurring fee. Details of our recurring payments system can be found on all our payment pages, and you would have also received an email with the same information from the payment provider when you made your first payment. We're happy to cancel your membership if requested, if you would like to discuss this further please email [email protected] from the email address associated with your account.

GB
1 review
0 helpful votes
Follow vladut p.
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I want to thank you and all Starnow team for everything that you guys do. I realize my potential on your platform, with that it came the development and the networking all because of you.

Keep up the fantastic work you guys u deserve an Oscar!

Vladut

Date of experience: February 6, 2017
Kalista C. StarNow.co.uk Rep
over a year old

Thanks for the lovely review Vladut!

Australia
1 review
0 helpful votes
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Extremely Happy!
January 28, 2017

I listed an ad for a milk bath photoshoot and within 5 days I had over 40 applicants. I was extremely happy with the quality of the models and I am now doing 5 different shoots due to the talent I have to work with. I would highly recommend Starnow as a place to find good quality talent.

Date of experience: January 27, 2017
Kalista C. StarNow.co.uk Rep
over a year old

So happy to hear you've had such positive experience Craig! Feel free to submit a success story to our site if you have time https://www.starnow.co.nz/success-stories/

GB
1 review
2 helpful votes
Follow Steve S.
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Gave in to barrage saying how good premium membership is and paid for full service. Lots of rubbish, nearly all agents do not reply to listings and most listings for work are utter tripe.

So many duplicate entries under different areas 'Musician Needed in Oxford" Musician needed in London. So on.

Maybe its better for acting professionals?

Date of experience: January 16, 2017
Kalista C. StarNow.co.uk Rep
over a year old

So sorry to hear about your experience Steve. We're making some changes to the site to help improve message response rates, so watch this space. Please don't hesitate to get in contact with us by emailing [email protected] if you have concerns about a particular advertiser.

I encourage you to continue to apply to jobs on the site, you never know when a great opportunity will come your way :)

Australia
1 review
3 helpful votes
Follow sudhir p.
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Starnow provide one stop destination for aspirant actors, directors, editors, makeup artist and several different creative brains who are associated with media productions. Its the easiest way to find almost every required talent to complete your media productions which include photography, film and play.

Date of experience: October 8, 2016
Kalista C. StarNow.co.uk Rep
over a year old

Thanks for the great review Sudhir!

GB
1 review
4 helpful votes
Follow Alysia G.
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We have been using Star Now since January of this year and my daughter has had a few good results. Even this morning my daughter was doing a video shot for a music video in Brick Lane, London. Great morning full of fun. As always, it was nice to speak with all the other parents to exchange advice ect and have a laugh. We have had to turn down a few other offers over the last month or two due to being busy. However, you need to watch out for the odd few scammers that use Star Now as a platform to give false hope for financial gain. So DO NOT part with money if you turn up for a casting for modelling and then they tell you money is required up front for photographs to be taken of you, OR help to build a portfolio/web portfolio at a fee. A good well established, reputable modelling agency will not require up front fees or suddenly hit you with fees to do photographs. Also avoid Angle Wings that claim to do auditions for short Disney films that require you to attend a two day course for £450 for the chance to be seen by their producer when she flies over from Los Angeles. So basically they make children and teenagers think the only way to be in with a chance to get on a Disney short film is by paying £450 for a two day course so that you can be seen by the person who makes all the decisions. I looked into their payments page and the address they had given was that of a mall box and a virtual office set up. This means there is no way of getting hold of anyone because they do not have an office. Con artists are known to use Virtual Offices for obvious reasons. That said, it's my understanding Star Now have been cracking down hard on the odd scam artists that place advertisements on their web site effectively shutting them out. I would recommend Star Now because my daughter has gained so much experience and most importantly had great fun. In addition to this, she has made many new friends. Do your home work/checks before and after you apply to any advertisements and like everything else in life be careful so you don't get disappointed.

Date of experience: June 11, 2016
Kalista C. StarNow.co.uk Rep
over a year old

Hi Alysia,

So glad to hear your daughter has been successful using our site! We'd love it if you'd submit your success story to our site http://www.starnow.co.nz/success-stories/

Please don't hesitate to get in contact with us by emailing [email protected] if you have concerns about a particular advertiser. Our members safety is of utmost importance to us and we have a strict verification process, however it's always good for members to report any issues or concerns they have so we can investigate.

GB
1 review
10 helpful votes
Follow Hugh H.
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Scammers, who use people to post positive reviews for them. These crooks are at the lowest end of the agency ladder do yourself a favour and go with a reputable agency that will work for you and not just rob you.

Date of experience: June 8, 2016
California
1 review
13 helpful votes
Follow Law D.
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I cancelled my subscription and I still got money taken from my bank account today. The site was completely useless for me, I didn't found any good castings and on top of that I feel robbed. If you want castings try another service and don't give your money to this company who is going to drain your bank account even after cancelling with them.

Date of experience: May 24, 2016
GB
2 reviews
22 helpful votes
Follow Chris G.
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Used to Be Great
April 12, 2016

The site started off as a great platform to get work but not so long ago it started charging you for a refund because they debit your account automically. This is stated in their Terms and Conditions but I still see no reason to charge people for refunds when you shouldn't automatically be charged when your subscription ends. I deleted my profile with them immediately after that.

Date of experience: April 12, 2016
Kalista C. StarNow.co.uk Rep
over a year old

Hi Chris, full memberships have a recurring fee. Details of our recurring payments system can be found on all our payment pages, and you would have also received an email with the same information from the payment provider when you made your first payment. You can cancel anytime and if you request a refund there is an administrative fee of 2.50 - is this the charge you are referring to? If you would like to discuss this further please email [email protected].

Canada
1 review
4 helpful votes
Follow Breanna-Leigh M.
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I've had a great experience using StarNow, it's helping me build an online artist portfolio. As a recent graduate and art Major, I seek to implement what I have learnt in school. StarNow has given me the oppertunity to do so. Oppertunities can be paid, or voluntary, which allows action for enjoyment or work. StarNow staff are quiet compliment, although I admit they can take a bit of time to get back to you (but not everyone can reply right away, so it's forgiveable). An affordable priced site, and well organized.

Anyone seeking to enjoy themselves with their talents should sign up to this site. However, keep your expectations not too high, because jobs are awarded both on experience and talent. I find doing voluntary work has built up my portfolio and is now helping me get paid jobs. (Just as some advice)

Date of experience: March 24, 2016
Kalista C. StarNow.co.uk Rep
over a year old

Hi Breanna, thanks for the great review! It sounds like you are doing everything right, we recommend to all our members that they build up their profile and experience to help them get cast in the bigger roles.

GB
1 review
2 helpful votes
Follow theresa r.
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Now I'm writing this in response to all the negative reviews I've just seen on here. I am astounded. I am a jobbing actress and over the years I've had a lot of both paid and unpaid acting jobs via StarNow. I can only say that this site works if you put in the work and do quality applications and apply for jobs every day, not just one film role now and then but every day. I am even wondering if the negative reviews on here are being written by rival casting websites? My name is Theresa Roche, please Google me - it will prove I am not a member of STarNow staff. The site works if you work at it proactively - if you are not applying daily for multiple roles then no, you won't get cast. Don't blame a good resource for actors for your own laziness or, I hate to say it, unsuitability for a role you have fancied yourself perfect for. Rejection is part of the actor's life but successes are within reach for those prepared to work at it.

Date of experience: March 20, 2016
Kalista C. StarNow.co.uk Rep
over a year old

Thanks for the great review Theresa! You are right, our most successful members are the ones that are pro-active on site. We have sent you an email with some news- we hope you have recieved it.

Italy
1 review
16 helpful votes
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Total Scam
March 7, 2016

These people are shameless thieves - I have no doubt whatsoever that all of the positive reviews on here have been created by Starnow themselves.

Casting directors do not use sites like these, if you want to get into acting get yourself an agent.

Their 'service' is non existent, they do nothing at all, it's basically just a like a social network for actors to meet each other - NOT directors or producers.

Last but not least, I the £60 annual subscription renews automatically, "so you can concentrate on looking for acting jobs". I suppose then, Starnow, that you'll be happy to reimburse anyone who accidentally stayed subscribed after never using your non-existent service?

Date of experience: March 7, 2016
Kalista C. StarNow.co.uk Rep
over a year old

Hi Matthew, we can assure you no StarNow staff member has written a review on SiteJabber. We work with many casting professionals who place listings with us everyday. StarNow is a casting jobs site and we connect talent with casting professionals. Casting professionals also invite talent to apply to roles they are casting. We have had lots of successful members, you can check out their (self submitted) stories here http://www.starnow.com/success-stories/ Membership subscriptions are recurring but you can cancel anytime before your next payment. If you would like to discuss your refund options you can email [email protected].

GB
1 review
10 helpful votes
Follow Esther A.
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Rubbish
February 21, 2016

I'm a kid and if you want to permit something to go to the audition you have to have those accounts that you pay with the only one you can do is the Charlie and the chocolate factory thing that audition has closed star now is totally rubbish so is fame street BEWARE don't go there it won't do you any good they just take your money.

Date of experience: February 21, 2016
Kalista C. StarNow.co.uk Rep
over a year old

Hi Esther, with paid membership you can apply to all castings on site, free membership only lets you apply to a few castings with a green banner across them. Paid members get lots of extra perks and if you are under 18 we have a few more rules in place to keep you safe, you can check them out here http://www.starnow.com/help/3-Under-18-members

GB
1 review
13 helpful votes
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Thieves
January 27, 2016

Starnow have been taking money from my account £27 this month. I'm not even a full member so should pay nothing at all. They did the same to my friend it seems. Taking random figures out sporadically is a huge sign that this is not a "mistake" it has been planned so that I don't notice it going bit by bit. If anyone else has had this happen please tell me immediately. Right I am off to tell my bank.

Date of experience: January 27, 2016
Kalista C. StarNow.co.uk Rep
over a year old

Hi Rebecca. The payment you've asked about was for your Full Membership with StarNow, and is a recurring fee. We only take payments (and have your credit card details) if you have signed up as a full member. Details of our recurring payments system can be found on all our payment pages, and you would have also received an email with the same information from the payment provider when you made your first payment. To learn more about recurring payments, please read our terms and conditions: http://www.starnow.com/help/terms.aspx

If you would like to discuss refund options/cancelling your membership please email [email protected]