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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Saudi Arabia
1 review
0 helpful votes
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للأسف ستاكري لم تعد كما السابق الأسعار ارتفعت بشكل جنوني

Date of experience: January 3, 2023
Eias D. Stackry Rep
over a year old

السلام عليكم,
ان تكلفة الشحن لدينا تعتمد على ابعاد الشحنة ووزنها
نحن نحاول جعل الاسعار اقل ما يمكن بما يتناسب مع نوعية الخدمة التي نقدمها لعملائنا, حيث اننا نمتاز بسرعة تنفيذ الطلبات وسرعة الشحن,.
كما ان اسعار الوقود قد ارتفت بشكل جنوني خلال الشهور الماضية,
الرجاء التواصل معنا من اجل شحناتك القادمة وسنقدم لك خصم مناسب,
شكرا لك,,

Saudi Arabia
1 review
0 helpful votes
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لقد تم اخذ مبلغ لان العنوان خاطىء لو قمتم بالتواصل معي لاقمت بتعديله لايوجد داعي للتكلفة الاضافية
سعر اعادة التجميع مرتفعه
خطوات تأكيد البطاقة غير واضحة ومعقدة

Date of experience: January 1, 2023
Eias D. Stackry Rep
over a year old

السلام عليكم,
نعتذر عن هذا الازعاج,
بالنسبة لرسوم العنوان الخاطئ. كان بالامكان التواصل معنا بخصوص الموضوع من اجل ارجاع الرسوم لك, لقد وضعت هذه الرسوم في حسابك في ستاكري معنا,
الشحن كان للمملكة العربية السعودية, ولاداعي للقيام بعملية تأكيد بطاقتك الائتمانية.
الرجاء في المرات القادمية التواصل معنا عن طريق الايميل او التشات المباشر او رسائل تويتر من اجل مساعدتك,
شكرا لك,

Canada
1 review
0 helpful votes
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?
January 31, 2023

?

Date of experience: December 31, 2022
Saudi Arabia
1 review
0 helpful votes
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السعودية
December 31, 2022

خدمة ممتازه جدا وتعامل راقي من خدمة العملاء وفعلا لديكم خدمات رائعه

Date of experience: December 31, 2022
Qatar
1 review
0 helpful votes
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Perfect experience I will work forever with this company

Date of experience: December 31, 2022
GB
1 review
0 helpful votes
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Straight forward and easy to use website. Storage options are great too!

Date of experience: December 30, 2022
Angola
1 review
0 helpful votes
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Difficulty listening to your customers and understanding your business. Focused only on profit.

Date of experience: December 29, 2022
Judy G. Stackry Rep
over a year old

Dear Raul, thank you for your review. I am sorry for the delay. I looked into your account history and didn't see any recent communication between you and our team. I am very sorry to hear you ran into an issue with our services. We would like to investigate the incident described further. You can reach us at [email protected], please address the subject line Attn: . Thank you, and I hope you have a nice day ahead.


The photos of the reception of the goods must be improved ( Name of the Shipper must appear).

Date of experience: January 5, 2022
NL
1 review
0 helpful votes
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AMAZING
December 28, 2022

Used Stackry for the first time and the whole experience was amazing and also very fast. From the US to The Netherlands in only 3 days

Date of experience: December 28, 2022
Saudi Arabia
1 review
0 helpful votes
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ممتاز
December 27, 2022

اشكر هذا الشخص على فهمه السريع وتعامله الممتاز. هذا الشخص مايتعب على طول يفهمك

Date of experience: December 27, 2022
Saudi Arabia
1 review
0 helpful votes
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تجربو ممتازه لاكن ارجو جعل اختيار وكتابة المعلومات الجمركية اكثر سهولة

Date of experience: December 26, 2022

Very good service
June 9, 2020
Previous review

Very good service

Date of experience: June 9, 2020
Canada
1 review
0 helpful votes
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Stackry Was Great
January 22, 2023

Stackry was great and I was using it to ship domestically and internationally since 2019 until they began security checks on packages in late 2022. Now, they check each package to ensure the declared amount and the shipping address is correct. If it is not, they terminate your account. They won't ship to certain addresses including PO Boxes now. All incoming packages are being scrutinised (I guess they hired new employees just to scan packages). I didn't realise they had a security department.

Date of experience: December 23, 2022
Australia
1 review
0 helpful votes
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Easy process so far
December 23, 2022

Easy process so far. Need more information about the Export License?

Date of experience: December 23, 2022
Saudi Arabia
1 review
0 helpful votes
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اسعار الشحن مكلفه جدا 500 ريال لشحنه 10 باوند؟

Date of experience: December 21, 2022
Eias D. Stackry Rep
over a year old

السلام عليكم,

أعتذر عن هذا الازعاج أخي الكريم,

نحن نحاول جعل اسعارنا أقل مايمكن بمايتناسب مع نوعية وسرعة الخدمة التي نقدم,
هل من الممكن التواصل معنا عن طريق الايميل من اجل التوصل على اتفاق بخصوص تكلفة الشحن في حال اردت الشحن معنا بشكل مستمر,

شكرا لك.

Saudi Arabia
1 review
0 helpful votes
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شرا برجاء تصحيح العنوان لانه يتم خصم 5 دولار فى كل شحنه برجاء معالجة هذه المشكلة

Date of experience: December 20, 2022
Saudi Arabia
1 review
0 helpful votes
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Poor timing for middle east costumers
January 20, 2023

Poor timing for middle east costumers. Charged twice for consolidation fees. Never using this again.

Stackry attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 20, 2022
Cote D'ivoire
1 review
0 helpful votes
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Pour le moment tout se passe bien j'attends de recevoir mon colis avant de me prononcer definitivement

Date of experience: December 20, 2022
Kuwait
1 review
0 helpful votes
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It's very very expensive unlike the other customers said

Date of experience: December 20, 2022
Laura C. Stackry Rep
over a year old

Hi Khaled!
Thank you for your review. I am sorry to hear that you ran into an issue with our pricing. Shipping charges are based on a multitude of factors our customers see the most cost savings using our consolidation service to create a shipment that is billed by the scale weight.
We also offer a calculator so you can see the shipping price before placing an order: https://www.stackry.com/en/shipping-calculator If you would like to discuss further, please email us at [email protected] and we’ll gladly try to assist you in ensuring a better price the next time around.
Thank you, and I hope you have a nice day ahead.

Oman
1 review
0 helpful votes
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I'm very happy with my deal with you
December 20, 2022
Updated review

Fully satisfied with their service and dates - so overall I'm very happy

Date of experience: December 19, 2022

Unfortunately you give me only one option to select...
August 2, 2022
Previous review

Unfortunately you give me only one option to select and the price was high compared with other

Date of experience: August 1, 2022
GB
1 review
0 helpful votes
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Good
December 19, 2022

Good and quick service thanks. Recommended to others. The package was a bit damaged but not much so overall amazing..

Date of experience: December 19, 2022
Qatar
1 review
1 helpful vote
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They issue 2 box for 6 items that doesn't need to be...
January 18, 2023
Updated review

They issue 2 box for 6 items that doesn't need to be in more 1 box and every box has shipped for 90 usd

Date of experience: December 19, 2022

They Tottaly thieves
February 22, 2022
Previous review

Can't handle packing 18 item in 1 or 2 boxes (items 2 laptops 3 mouses 4joystick 4 speakers 1 ussf pc unit 2 nvme ssd 1 hdd hard)
They made package to 5 box for 390 usd that with 15 % discount // without discount 460 usd full package has 30 lb

1st story they made pack consolidation for 1st pack for 25 $ because they here 18 item and max for consolidation is 25$ (13 item) but you can't skip for this left 5 time you didn't pay for so they made it 5 box 1 for ship 4 for left and can't to collect them in 1 box happy for them

Note i didn't count 1 item because i ship it to another person dji ronin

For prove you can check photos and link:

https://drive.google.com/drive/folders/1S0dU917DsDOo1ZJhPmHSpwVSH_xZ1Zvf?usp=sharing

Note the some photos are in public the rest in link

Date of experience: February 21, 2022