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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
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The more I use Stackry, the more I like it.
Stackry is the only company I trust for forwarding my parcels.
Easy and efficient.
Very good service.
Ready steps to follow and well explained.
Everything is so easy with Stackry. Efficient friendly staff who go out of their way to ensure your order arrives promptly and excellently packed.
Straightforward and easy to use. I find Stackry a reliable company
The quality of packages photos need to be improved.
I requested photos for 3 packages, and only got photos for 1. I decided to consolidate. On shipping i found myself being charged for photos of the three packages 4 + 4 + 4 $.
Without any option to go back and report the 2 missing photos, or dispute their charge.
This is expensive but as long as my delivery is packaged and supported with care then I can give a full experience then. Thank you for a straight forward process with time and patience.
Great service. Faster than I thought and every purchase that I was getting was more faster and faster that I have to wait to see if I can make more purchases.
The shipping prices are too expensive unfortunately
It seems reliable so far will see when the package arrives to me. Shipping rates are mental expensive sadge..
Great customer service.Seamless operation. Definitely would recommend to people
Excellent and very friendly and professional staffs
Actually the service was accepted
The shipping was very fast
Buy the prepeeation of the shipment took time in compare to my experience with my us
Also the cost was higher and expensive without any cheap options
Arrived quickly, in perfect condition. No much more you can expect or want really.
Excellent program and interface, just seems expensive.
Great service and easy to use platform. I will recommend
As a first time user, so far so good. Everything has been straightforward and easy to understand so far.
You sent a generic response everytime I emailed about the issue. There is no customer service at all with this company I refuse to pay $5 to repackage again and again because you have damaged my items in the parcel. All this company does is charge money for every single little thing. It does cost $5 for a hazmat item then $5 to remove a hazmat item then double the amount in shipping from $50 to $100! This company are fraudsters trying to get every penny out of customers as possible, it's appalling you haven't once stopped to send me a personal message regarding this awful service I have received. It is not a straightforward process like your website falsely advertises.
Hi AP
I apologize that you were not satisfied with our services. We pride ourselves on customer service, so it is concerning to hear this. Can you please send me your locker or shipment number or email us at [email protected] and ask for Veronica? I would like to investigate your issues further to see where we went wrong and what we can do to help gain your trust back
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hello Ibrahim,
Thank you for your honest feedback about the prices. I see you shipped the package as received by the retailer. We may have been able to save you on shipping by repacking the package smaller. We also offer a calculator, so you can see the shipping price before placing an order: https://www.stackry.com/en/shipping-calculator
If you ever want to give us another try, please email us at [email protected] before you ship and we can see if we can save you by repacking.