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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
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يوجد فارق كبير بين الوزن الحقيقي والوزن الواجب دفعه بحيث تدفع اضعاف ثمن الصندوق الي تود شحنه فقط بسبب حجم الغلاف
Everything is fine from my side thank you. Another order I will process through Stackry. Thank you a lot
Very easy to use interface, great design and straightforward
I faced difficulities in identifying my package content after saving the shipment for consolidation.
Had some problems sending fragrance to Australia and the shipment was sent back to stackry but stackry staff sesolved that problems very Quickly. I wish stackry find some other ways to send items bit cheaper.
I find stackry service reliable and easy to use, First time it looks tuff to use but second time its very easy. From Australia
I like the service
And waiting to receive the items
Thank you Stackry For your Service I have great experience by using your service keeps going to the best
Stackry was poor at guessing the correct HS code for my item. Took many tries. Delivery expensive.
I like how you send pic and message when you get the box from the other company but your price is so expensive this is the second time i use your company and i think it will be thee last one. I love you but there is many company is better with price..
Thank you Shadi for your review, we really value the feedback. We are sorry that you were not happy with the pricing. The price can seem high when you are shipping 1 item. Consolidating multiple packages into 1 bring the greatest savings. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your package for 45 days.
If you ever want to give us another, try, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry.
Crazy expensive shipping costs. Way more than the Stackry calculator initially predicted which is the resign I signed up for this service in the first place. Like 2-3x what I expected.
Hi Alison,
Thanks for the honest review. We are so sorry that you were not happy with the pricing. The carriers that Stackry uses charge based on dimensional weight or actual weight, whichever is higher. Because of this, the size of your parcel can determine the billable weight of your shipment. I can see you were billed on the size weight of 13 lbs. I see you elected to ship with FedEx Priority. That is our most expensive service. I am curious to see what went wrong with the calculator. Please email us at [email protected]
"Attention Veronica" and we can look further into this for you.
Consolidation was quick and the shipping fee was a little expensive!
Fast and standard delivery as always! Rates are good too.
Fast and efficient service for a good price! I was surprised the price of shipping wasn't overpriced as they are on some other websites!
I had 2 shipments sent by Stackry to south africa and there was a problem with one of them which they promptly sorted out big thank you goes out to Adel Nassr at Stackry for his and the teams assistant, always in communication and exceptionally easy everything is done via the app.
Great stuff
Will definitely use this company again
I didn't notice the "package received" email - but if you had put your "Origin:" field in the subject I would have caught it.
"New package from output inc" instead of a generic
"New package notification"
I get nearly 100 emails a day, but seeing the brand of the sender would have caught my eye.
This is last time i will use your application. You are not respect the customer and you shipped with a company that charged me the delivery fee with late delivery
H Jassem, I apologize that you were not satisfied with our services. We pride ourselves on customer service, so it is concerning to hear this. I see your last shipment was shipped with FedEx and we are not aware of any late fees assessed by that carrier. Please email [email protected] attention "Veronica" to investigate this issue further to see where we went wrong and what we can do to help gain your trust back.
This is last time i will use your application. You are not respect the customer and you shipped with a company that charged me the delivery fee with late delivery
First package got stuck for 5 days, but chat agents were very helpful. Hopefully speedier process this time after we spoke about it.
LOVE this service! Customer service replies to inquiries and issues very promptly and well
اتمنى اتاحت التحكم في الشحنات وامكانية تجميعها حتى لو كانت من متاجر مختلفة
They repackaged my order and did a worse job and increased weight and size.
Hi Abdulrahman, Thank you for your review and bringing this to Stackry's attention. There are some rare cases where Stackry cannot repack a package smaller. What we should of done in this case, was send you an email saying that the package was unable to be repacked and refund you the $5 fee. I am so sorry that did not happen. I went ahead and issued the $5 refund and a refund for the increase in size. We hope you use our services again and can gain back your trust. Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
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Hi Oscar,
Thank you for your feedback. I am sorry for the trouble. The HS code lookup is new for our website. We are constantly striving to improve the experience, so thank you. I will pass this along to the appropriate department. In the future, if you do use our service again, please contact customer service on live chat or by emailing [email protected] and we will be able to guide you through this daunting process :)
Also, clients see the most savings by repacking a single bulky package smaller, or consolidating multiple packages into one shipment to save on sending many shipments. I see we shipped your package as received, so a repack possibly could have saved you.
Thank you and have a great day ahead!