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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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First time using a package shipping service, so I'm a bit nervous, but so far it's been smooth.
App has some lag but overall experience good quick and simple
Quick and easy tutorial for navigating the Stackry website.
My parcels were consolidated and when I got them one item was missing, I started a claim and then the item was found at their warehouse! Now I am asking to ship it at their cost with no reply yet. Will post the conclusion later.
Hope they pay some attention to these reviews since is their service image.
Amazing service. You have a great customer service which i do highly appreciate.
Amazing service and customer service.
Definitely I will recommend the company to my friends and family
Fantastic all around - fast consolidation and excellent packing. I buy small/lightweight items and shipping them individually to Canada is disproportionately expensive; I save a LOT of money consolidating and reshipping with Stackry. Thank you!
Everything has been very efficiently packed, and arrives very very quickly!
I appreciate the service! Consolidated shipping is always more than I expect, but when broken down item by item it's a very good deal. I would love a service that puts it in the hands of Canada Post at the border (because CP is much less likely to pursue duties/taxes than others), but I've had good luck with FedEx so far. Fingers crossed for the next shipment.
Appreciate the support when I could not locate my package. This is the first time I use this service.
Amazing services with great quality of customer service. I am glad to deal with your organization and hope to receive my shipment soon as promised.
تجربة رائعة حقا ، بالتأكيد سأستمر في الشحن مع هذه الشركة العملاقة
In the past, I had to search for all the shipment data from the merchant and the market network that he deals with. In order to ship it from Stackry mail. And enter and exit from the number of computer pages. Now in 2 or 3 orders. Packaging and assembly request It is important to reduce the shipping price and protect the shipment from damage
Extremely simple to use, very helpful staff. Highly recommended.
Ok but I payed extra for packaging and fragile stickers and some items were damaged
Hello Hafiz, Thank you for bringing this to our attention. We are very sorry you received a shipment with damaged items. I would be very disappointed as well. Stackry has a claim procedure for lost or damaged packages. I do not see you reported this issue to client support. Please reach out to [email protected] and we will help you get the damage claim started.
So sorry.
2nd time using stackry and no issues whatsoever. Will absolutely be using them again in the future.
I've shipped a lot of items through other forwarding companies in the past. I was extremely surprised that some of these same previously shipped items couldn't be shipped through Stackry, which resulted in a lot of losses. This is very unfair and is hidden somewhere in the terms as usual. I always make sure that whatever I purchase is 100% exportable.
Hi Youssef,
Thank you for your feedback. We are very sorry we could not ship the scope to you. I would be disappointed as well. We do have a great prohibited item page, which outlines restricted items. https://www.stackry.com/en/prohibited-items
If that is unclear or if you want to ship any sensitive item, our customer service team are professionals and have great knowledge about what cannot be shipped. If using us in the future, please don't hesitate to send us a product link, so we can help determine for you if an item can ship or not. We are available at [email protected], or live chat. I feel your frustration for how daunting the process can be. I am sorry for the inconvenience this matter has caused you.
الخدمات المقدمة جيده ولكن تكلفة الشحن مرتفعة بالمقارنة مع وزن الطرد المشحون
$117AUD for the lowest cost option to ship a hat and a hoodie? I understand you're not a charity but at these rates you won't get any further donations from me.
Hi Stephen,
Thank you for your review. I am sorry to hear that you ran into an issue with our pricing. Shipping charges are based on a multitude of factors. Our customers see the most cost savings using our repacking or consolidation services. I see you shipped the package as it was received by the retailer, so we may have been able to save you on shipping by repacking the items smaller. Please note the fees paid also included AU GST. We also offer a calculator so you can see the shipping price before placing an order: https://www.stackry.com/en/shipping-calculator
If you would like to discuss further, please email us at [email protected] and we’ll gladly try to assist you in ensuring a better price the next time around.
Thank you, and I hope you have a nice day ahead.
It's easy and quick to use and the prices ain't that bad either
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Hi Jose,
Thank you for your feedback. We are very sorry you ran into a issue with our service. That is disappointing. I see you contacted client support and an agent was able to assist you with this matter, but if you would like to discuss it further, please reach out to [email protected] ask for "Veronica".
Thank you, and I hope you have a nice day ahead.