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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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كل شيئ جيد ولاكن حينما اختار وصف للمنتجات التي اشحنها لا اجد الكلمات المناسبة ف مثلآ واجهتني مشكلة في حامل لأعواد السجائر وفي نفس الوقت يوجد به ولاعة سجائر مزدوجه فلم اجد الوصف المناسب هي ليست حامل سجائر فقط وليست ولاعة سجائر فقط. لهذا السبب واجهت مشكلة في الشحن الغيت شحنتي واعدت ترتيبها من خلال stackry ولهذا انوه انه يجب الاكثار من الكلمات المحتملة ولهذا انا قيمته جيد الى حدآ ما
Easy to use systems and was able to get my items within just a few weeks. Reliable and safe.
Very easy to use all steps are easy and clear and I like that you email me with every update and guide me through all the steps
Great. Notified within hours of package being delivered to Stackry address. Stackry provide picture, weights and dimensions of the package so you can work out shipping cost. Also Chat/Support were very helpful to answer my query on what to describe the contents as, for customs purposes.
Should have regular usps shipping its cheaper and dont have to worry to much about duty like fedex
Having to enter the value of each item. Sometimes i forget what i bought.
Thank you for your feedback! We understand how daunting this process can be and apologize for the inconvenience it causes you. Thank you, and I hope you have a nice day ahead.
Seamless, hassle-free; easily trackable transactions
Fantastic to know these guys exist making your buying experience from within the US quick and easy, recommended to all!A+
I'm happy because i can collect my shipments and save money and also the fast shipping thank you
First try - looking good.
Worked.
Greetings from Austria!
Very impressed how easy the process has been so far
Has to call and escalate the issue with the package as soon as told two packages will be disposed of
Even though you showed those items to me many times before
Stress, time, money spent on the calls
It was resolved but only after escalation to a supervisor
Hi Valerie-Irene. Thank you for the feedback. We are very sorry you did not have a good experience with us. The shipping department will request a Material Safety Data sheet when we have a question about the product being shipped. This can occur when the item being shipped is potentially a dangerous good and the manufacturer packaging or ingredient list on the product is not complete or visible. It is very serious to be caught shipping undeclared dangerous goods, so the team tends be over careful. I see the issue was resolved, and we apologize for the inconvenience this process caused you.
Sincerely,
Terrible photo service
Needs serious improvement
One shipment arrived with the missing items which later were refunded after I provided the proof of receipt. I expected you to ship it not refund it as to rectify the mistake
I would really appreciate you improving the above issues so I can happily continue using your service
I called several times submitting this as escalation, request, notification but to date so not see an improvement
It is really amazing how easy is to re ship an item from the US. Very high recommendations on using this service!
Excellent service. Consolidating different parcels is a real money saver. Thank you very much!
I've used Stackry well over 20 times and all I can say is 10/10 service every single time. I cannot thank you enough. Keeping doing you!
Great service, very reliable and with reasonable fees.
I have a window in the bottom left of my screen (aivo) that continously shows a loading circle but doesnt load anything. This forced me to switch to desktop, as it blocked nearly the entire screen on my phone. Also i was charged a 5$ "Bad Address Fee" and dont know why
Hi Robert, Thank you for your feedback. We appreciate it! I spoke to IT about the issue you are describing and they have asked for a screenshot of the problem. If possible, could you please email a screenshot to [email protected] Attention "Veronica". As far as the $5.00 bad address fee, that is charged when we receive a package for you with incomplete information. Your most recent package did not contain the unit/locker number, so the receiving team had to manually locate your account to place the package. I am sorry for the inconvenience.
I have not been here for a while. Compared to the older system this one is awfully clunky - offering tou etcrs and things. Worse, with firefox with unix *always used to work* the screen for putting in customs on each field wont scroll to show more than 2 things!
Hi Ian! Thank you for your review. I am sorry to hear the website is not working properly. If possible, please email us a screenshot of the issue to [email protected] "Attention Veronica". We will make sure this feedback is passed along to the appropriate department. :) Thank you, and I hope you have a nice day ahead.
Awesome work on UX/UI, product and service is on point. Whatsapp notifications are great
Too expensive, too many single steps, too many banned items.
Dashboard is unflexble.
I want actual quotes for my consolidated shipments for multiple adresses.
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Hi Oliver! Thank you for your review. I will make sure this feedback is passed along to the appropriate department. Have a nice day!