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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
How would you rate Stackry?
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Saudi Arabia
1 review
0 helpful votes
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سعر الشحنه اغلى من الطلب ولا ادري هل تصلني ام يتم رفضها

Date of experience: May 3, 2023
Eias D. Stackry Rep
over a year old

السلام عليكم،

نعتذر عن هذا الازعاج،

نحن نحاول ابقاء اسعارنا اقل ما يمكن بما يتناسب مع نوعية وسرعة الخدمة التي نقدمها.

يمكنك التواصل معنا من اجل شحناتك القادمة من اجل تقديم خصم لك.

شكرا لك.

Turkiye
1 review
0 helpful votes
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تجربتي مع stackry جيد تعاملهم مع الزبائن والبضائع

Date of experience: May 3, 2023
Mexico
1 review
0 helpful votes
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The experience was rather smooth, except that at the end of the process - when choosing a shipping method - the page wouldn't scroll. I had to reduce the zoom to be abel to continue.

Date of experience: May 3, 2023
Oman
1 review
0 helpful votes
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You take 2 time fees in bad address! I don't know where the mistake! You should tell me where the mistake and you find mistake by your self. Bad experience on that! Sorry

Date of experience: May 3, 2023
Judy G. Stackry Rep
over a year old

Dear Nadin, thank you for your review. I looked into your account history and didn't see any communication between you and our team. I am very sorry to hear you ran into an issue with our services. This fee is charged when the package arrives to the Stackry warehouse with incomplete information. We would like to discuss your dissatisfaction further. You can reach us at [email protected], please address the subject line Attn: Veronica. Thank you, and I hope you have a nice day ahead.

Canada
1 review
0 helpful votes
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Product received
May 2, 2023

Happy that I am able to have products shipped to Canada. I wish there was a bit more communication and received a tracking number.

Date of experience: May 2, 2023
Saudi Arabia
1 review
0 helpful votes
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I will never ship with you, they refuse to ship this product https://a.co/d/aFOVkCN claiming its prohibited in Saudi Arabia its for measuring purposes not for military purposes!

And yes its 0 likely to recommend you for any one

Stackry attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 2, 2023

ممتاز
May 2, 2020
Previous review

ممتاز

Date of experience: May 2, 2020
GB
1 review
0 helpful votes
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Slow on shipping sometimes and higher shipping costs than needed. Looking at alternative options. But. Good customer service when needed.

Date of experience: May 2, 2023
Judy G. Stackry Rep
over a year old

Hi Peter, Thank you for your honest review. We are very sorry to hear that you were not happy with the cost of our service. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. Clients see the most value by consolidating multiple packages into 1 shipment to save on shipping versus sending smaller packages 1 by 1. Also if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.

Saudi Arabia
1 review
0 helpful votes
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عمليه
June 1, 2023

عمليه. الدفع صعبه والاسعار غاليه ومافيه كود خصم

Date of experience: May 2, 2023
Jalal J. Stackry Rep
over a year old

السلام عليكم,

نعتذر عن الازعاج الذي اصابك,
بالنسبة لأسعار الشحن, نحن نحاول جعل الاسعار اقل ما يمكن بما يتناسب مع جودة وسرعة الخدمة التي نقدم,
من اجل شحناتك القادمة يمكنك التواصل معنا على ايميلنا [email protected]
او التواصل معنا عبر التشات المباشر,
من اجل ان نمنحك خصما منا سبا لشحناتك,

شكرا لك,

GB
1 review
0 helpful votes
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Reasonable shipping cost, quick shipping
May 2, 2023
Updated review

Reasonable shipping cost, quick shipping.
Never any problems

Date of experience: May 2, 2023

Quick, efficient and very helpful
August 8, 2022
Previous review

Quick, efficient and very helpful

Date of experience: August 8, 2022
Arizona
1 review
0 helpful votes
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Service has been amazing so far! Only wish is free pics contained from where package was coming from! Has made my shopping so very easy tho!

Date of experience: May 1, 2023
New York
1 review
0 helpful votes
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Amazingly easy and effective!
May 1, 2023

Amazingly easy and effective! The repacking is the ultimate service - you really got it down to a compact size/weight which made all the difference in my shipping costs.

Date of experience: May 1, 2023
GB
1 review
0 helpful votes
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App is buggy at times, but support staff are very helpful.

Date of experience: May 1, 2023

So far so good
April 14, 2023
Previous review

So far so good. No complaints!

Date of experience: April 14, 2023

Excellent service, but please make it so the app doesn't sign you out after closing it. Signing in repeatedly can be mildly annoying. Other than that, brilliant service so far.

Date of experience: March 8, 2023
GB
1 review
0 helpful votes
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Very good service/truly one of the best over many other alternatives for those who love buying items from the USA and struggle to get them delivered overseas to their door...much respect to the staff who do this job and sorting parcels etc.

Thankyou Stackry.

Date of experience: May 1, 2023
GB
1 review
0 helpful votes
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Lots of care and attention when packing my items, super efficient at getting my goodies dispatched after payment.
Excellent as always!

Date of experience: May 1, 2023
GB
1 review
0 helpful votes
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Super Stackry
May 1, 2023

Simple and very quick. Excellent app too with clear guidance on the stages to go through. Will recommend

Date of experience: May 1, 2023
AE
1 review
0 helpful votes
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I never was able to speak with a representative. The chat seems always ignored.

Date of experience: May 1, 2023
Saudi Arabia
1 review
0 helpful votes
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رونق
April 30, 2023

رونق ولكن كل ما زانت الجلسة هبدتو رسوم بدون سبب لا اصيدكم

Date of experience: April 30, 2023
Guam
1 review
0 helpful votes
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Prompt delivery
April 30, 2023

Package was delivered in good condition and in a timely manner.

Date of experience: April 30, 2023
Australia
1 review
0 helpful votes
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Always a simple process, always an expedient process. Love your work Stackry!

Date of experience: April 30, 2023
GB
1 review
0 helpful votes
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Love it
April 29, 2023

This has been a god send for getting items from US. still trying to figure out how to get target to deliver

Date of experience: April 29, 2023