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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Shipping to the UK via Stackry is much cheeper than other options and so far i've had no problems. I was worried at first about using something like Stackry but i'm happy to say that the simple system is user friendly and your given cost options to fit in your budget.
So far so good. The pop up instructions are a little annoying sometimes but there an understandable necessary for the first time using the system.
Great experience there was a mistake and they solve it and they shipped my package for free
I had to pay 5 times for the same shipment, only after i paid the 5th time it went through. Now i have to wait for a refund for the 4 payments.
Kind of annoying to create the commercial invoices yourself but not a deal breaker. Shipping fees very expensive.
I wish I can have the package for more than 40 days
Last time one box are missing and I lost more than $400 and your execuse was not acceptable.
Other wise your prices become very high!
Hi Ahmad. Thank you for your review. I am sorry to hear that there was a problem with your shipment. We would like to investigate the issue further. Please email us at [email protected]. Attention to Adel. Thank you, and I hope you have a nice day ahead.
I have been using Stackry for approx 12 months now, and I am living in the UK. They always provide perfect service and pretty quick too. Once I needed to email customer service and they were just as quick too. Great service all round
On my iPhone message alerts that appear at the bottom are overlapped with the customer service blue banner so you can't read what it says.
Hi Pablo. Thank you for your review. I am sorry to hear that you ran into an issue using our website. We would like to investigate the issue further. Please email us at [email protected] Attention to Veronica. Thank you, and I hope you have a nice day ahead.
رائعة وسهلة وممتازة. ولكن تحتاج بعض التطوير مثل: القدرة على معرفة كم يوجد فراغ في كرتون الشحنة لكي تستطيع معرفة هل يمكنك شراء المزيد من الشحنات ووضعها في نفس الشحنة وبالتالي تحصل على توفير إضافي. وشكرا
فقدت شحنة كاملة بعد اختياري الشحن عن طريق Fedex int economy ولم تخرج من الولايات المتحدة ولم يتم حل مشكلتي حتى الان
السلام عليكم,
نعتذر عن هذا الازعاج,
لقد قمت بمراجعة الحساب الخاص بك معنا وكان هناك شحنة واحدة كان عليها مشكلة, وقمت برفع تعويض لها, وتم العويض لك,
وانت قبلت التعويض في ايميل ارسلته لنا في تاريخ الأول من شهر 9,.
اذا كان هناك اي تساؤل او اي مشكلة الرجاء التواصل معنا عبر الايميل او التشات المباشر,
شكرا لك,
Put my packages together into 1 package. Shipped them to me. Everything arrived fine. Would use them again
I am shocked by how much it has cost me in Australian dollars $131.74. There were not many options for freight services. I needed a cheaper option. So all in all my figures will have cost me far more than they are worth.
Hi Stephen. Thank you for your review. We are very sorry to hear that you were not happy with the cost of our service. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. In looking at your shipment, I see the price you paid also included the 10% Prepaid Australia VAT/GST. We hope you use our services again. Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns. Thank you and have a nice day!
Great service, works really well. Simple and effective.
Shipping is expensive!
But you are fast!
Good service other than price.
Unable to modify after consolidating
Stackry is the best, my first shipping company, always and forever
Getting better and better! Very helpful and efficient customer service.
Using the tracking feature, I was all set to receive my package yesterday. When it didn't come, I re-tracked and it says it is held up in customs in Denpasar, Bali. But no information on how to get it out of customs. DHL chat app told me I owed money (I thought this was covered in your fee), but it didn't tell me how to pay it except to contact someone in the US, but of course, the US offices are only open 9-5EST, so not so good for getting my package. Can you help? Oh wait, you are only open 9-4est, so maybe you are less helpful than DHL...
HI Charles. Thank you for your review. I am sorry for the confusion. Please note, your customs calculations are specific to your country. When shipping to Indonesia, the customer pays Stackry for the shipping and packing costs. Based off of the customs values you add to your items / packages, the carrier you select (FedEx, DHL, USPS, etc.) collects the duty and customs payment from you. Every country has their own specific import taxes, so one country may have no duties and taxes charges, and another could be up to 30%. To add on to this, some countries tax differently based off the commodity. Since you shipped with DHL, you should contact your local DHL for options on how to pay the duties and taxes. Please feel free to chat, call, or email us at [email protected] attention to Veronica with any additional questions or concerns. Thank you.
So far so good. If my package actually arrives within the time specified I will be very impressed.
Simple step by step process made for very convenient consolidation process.
I've used this service to buy products that otherwise wouldn't be able to with outstanding results, the process is quick and easy
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Hello Aarti. Thank you for the feedback. We are very sorry you did not have a good experience with us. Upon review, it appears the PayPal account used had an email address that did not match your registered Stackry email address. Because of this, the payments did not go through. Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.