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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Australia
2 reviews
0 helpful votes
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Everything is excellent, but a little difficult to deal with on a mobile browser.

Date of experience: August 21, 2023
AE
1 review
0 helpful votes
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App needs improvement, keeps throwing you out. Service is good though.

Date of experience: August 21, 2023
GB
1 review
0 helpful votes
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Entire Experience is very good...
August 21, 2023

Entire Experience is very good... Very easy steps and process.

Date of experience: August 21, 2023
GB
1 review
0 helpful votes
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Quick and easy to see images of my parcel and good shipping rates

Date of experience: August 21, 2023
Kenya
1 review
0 helpful votes
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Great Service.
August 21, 2023

From the time I made a purchase to when it was delivered, I'm satisfied. Stackry is easy to use and very reliable

Date of experience: August 20, 2023
Australia
1 review
0 helpful votes
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Stacked has been efficient and relatively easy to deal with. I sometimes find it hard to navigate the online documentation

Date of experience: August 19, 2023
Australia
1 review
0 helpful votes
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Easy to understand and use
August 19, 2023

Easy to understand and use. Good for a first time user of a consolidation service.

Date of experience: August 18, 2023
California
1 review
0 helpful votes
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Amazing, fast, effective, very convenient and now it's finally possible to order anything from US to Europe without any problems. Thank you so so much. You are doing great job!

Date of experience: August 18, 2023
Kuwait
1 review
0 helpful votes
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Expensive shipping this is the last time I use stackry
September 17, 2023
Updated review

Expensive shipping this is the last time I use stackry. Thank you

Date of experience: August 18, 2023
Judy G. Stackry Rep
over a year old

Hi Omar. We are very sorry you are not happy with the pricing. If you would like to discuss further, please chat, call, or email us at [email protected] Attention to "Adel". Thank you, and I hope you have a nice day ahead.


The price of shipping is too much
July 2, 2022
Previous review

The price of shipping is too much

Date of experience: June 2, 2022
GB
1 review
0 helpful votes
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Excellent service, parcels delivered in the most secure and safe packaging. I use them all the time, I've saved so much money over the years

Date of experience: August 18, 2023

Excellent service, parcels have always been extremely well wrapped and the service in general is super quick. I wouldn't trust anyone else!

Date of experience: June 9, 2023

Super quick service, packages always arrived perfectly wrapped and protected

Date of experience: July 19, 2022

Excellent service
February 11, 2022
Previous review

Excellent service. Everything is always sorted super fast!

Date of experience: February 11, 2022
Saudi Arabia
1 review
0 helpful votes
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Nice
August 18, 2023

Nice and good

I like it i will do it again and again

Date of experience: August 18, 2023
GB
1 review
0 helpful votes
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Brilliant so far, and easy to use
August 18, 2023

Brilliant so far, and easy to use. Looking forward to receiving my package.

Date of experience: August 17, 2023
NL
1 review
0 helpful votes
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Smooth service
August 17, 2023

I'm really surprised how smooth this process went! Got the photo, gave the info, paid for shipping and boom on my door set in the same week! 10/10 recommend ( yeah shipping cost are a thing, you just have to deal with that)

Date of experience: August 17, 2023
AE
1 review
0 helpful votes
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Great Choice!...But
August 17, 2023

Fast, Reliable, and great!

The only downside is that the (Package consolidation) was a bit unprofessional, they just rammed 2 of packages in the box of the other package without really changing the box and not caring that it got a little bit damaged.

Date of experience: August 17, 2023
Saudi Arabia
1 review
0 helpful votes
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يتم المراسلة من خلال الواتساب والاستفسار عن شحن بعض المنتجات ولا احد يقوم بالرد على الاستفسارات من خلال الواتساب

Date of experience: August 16, 2023
Jalal J. Stackry Rep
over a year old

السلام عليكم,

نعتذر عن هذا الازعاج’

ان خدمة الواتس اب لدينا هي خدمة ارسال اشعارات فقط, وليست خدمة مراسلة,

الرجاء اذا اردت التواصل معنا, ان تحادثنا عبر خدمة التشات المباشر التي نقدمها, او عبر الايميل الخاص بنا
[email protected]
او يمكنك مراسلتنا عبر رسائل توتير او الانتساغرام,

شكرا لك,

Mexico
1 review
0 helpful votes
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I wish I didn't get instruction prompts on every step
August 15, 2023
Updated review

I wish I didn't get instruction prompts on every step

Date of experience: August 15, 2023

I would like to add comments or requests to the repacking or consolidation process

Date of experience: July 26, 2023

The new website looks pretty but it's buggy
April 1, 2023
Previous review

The new website looks pretty but it's buggy

Date of experience: March 2, 2023

Everything great, except sometimes the invoice is left...
April 26, 2022
Previous review

Everything great, except sometimes the invoice is left inside the packages

Date of experience: April 26, 2022

Shipping prices are too high
May 9, 2020
Previous review

Shipping prices are too high. For this price, I wish I could have a special instruction for consolidation instead of having to contact customer support.

Date of experience: May 9, 2020
Germany
1 review
0 helpful votes
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Everything is clear and simple, good explanations so far, the UI is simple and clear

Date of experience: August 15, 2023
Saudi Arabia
1 review
0 helpful votes
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ممتازة التجوبةولكن التطبيق كانه موقع ، كل مرة اضطر الى تسجيل الدخول

Date of experience: August 15, 2023
Viet Nam
1 review
0 helpful votes
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Shipping cost is unexpectedly higher than some of your competitors

Date of experience: August 15, 2023
Judy G. Stackry Rep
over a year old

Hi Joanna. Thank you for your review. We are very sorry to hear that you were not happy with the cost of our service. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. Also if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.

Hungary
1 review
0 helpful votes
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Love the service
August 15, 2023

Love the service. But I absolutely hate the intro help/manual. It's impossibly to skip

Date of experience: August 15, 2023