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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Everything is excellent, but a little difficult to deal with on a mobile browser.
App needs improvement, keeps throwing you out. Service is good though.
Entire Experience is very good... Very easy steps and process.
Quick and easy to see images of my parcel and good shipping rates
From the time I made a purchase to when it was delivered, I'm satisfied. Stackry is easy to use and very reliable
Stacked has been efficient and relatively easy to deal with. I sometimes find it hard to navigate the online documentation
Easy to understand and use. Good for a first time user of a consolidation service.
Amazing, fast, effective, very convenient and now it's finally possible to order anything from US to Europe without any problems. Thank you so so much. You are doing great job!
Expensive shipping this is the last time I use stackry. Thank you
Excellent service, parcels delivered in the most secure and safe packaging. I use them all the time, I've saved so much money over the years
Excellent service, parcels have always been extremely well wrapped and the service in general is super quick. I wouldn't trust anyone else!
Super quick service, packages always arrived perfectly wrapped and protected
Excellent service. Everything is always sorted super fast!
Brilliant so far, and easy to use. Looking forward to receiving my package.
I'm really surprised how smooth this process went! Got the photo, gave the info, paid for shipping and boom on my door set in the same week! 10/10 recommend ( yeah shipping cost are a thing, you just have to deal with that)
Fast, Reliable, and great!
The only downside is that the (Package consolidation) was a bit unprofessional, they just rammed 2 of packages in the box of the other package without really changing the box and not caring that it got a little bit damaged.
يتم المراسلة من خلال الواتساب والاستفسار عن شحن بعض المنتجات ولا احد يقوم بالرد على الاستفسارات من خلال الواتساب
السلام عليكم,
نعتذر عن هذا الازعاج’
ان خدمة الواتس اب لدينا هي خدمة ارسال اشعارات فقط, وليست خدمة مراسلة,
الرجاء اذا اردت التواصل معنا, ان تحادثنا عبر خدمة التشات المباشر التي نقدمها, او عبر الايميل الخاص بنا
[email protected]
او يمكنك مراسلتنا عبر رسائل توتير او الانتساغرام,
شكرا لك,
I wish I didn't get instruction prompts on every step
I would like to add comments or requests to the repacking or consolidation process
The new website looks pretty but it's buggy
Everything great, except sometimes the invoice is left inside the packages
Shipping prices are too high. For this price, I wish I could have a special instruction for consolidation instead of having to contact customer support.
Everything is clear and simple, good explanations so far, the UI is simple and clear
ممتازة التجوبةولكن التطبيق كانه موقع ، كل مرة اضطر الى تسجيل الدخول
Shipping cost is unexpectedly higher than some of your competitors
Hi Joanna. Thank you for your review. We are very sorry to hear that you were not happy with the cost of our service. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. Also if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
Love the service. But I absolutely hate the intro help/manual. It's impossibly to skip
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
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Hi Omar. We are very sorry you are not happy with the pricing. If you would like to discuss further, please chat, call, or email us at [email protected] Attention to "Adel". Thank you, and I hope you have a nice day ahead.