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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Stackry have never let me down when providing their services. Any issues are dealt with rapidly and professionally with prompt and concise communication.
الموقع جميل...فقط يوجد رسايل بوجود بضاعة ممنوعة وجميع القطع بالحساب للمركبات
The consolidation request took 3 days to be completed, and the price of final shipping after the consolidation is not much different from the retailer as this was the reason for trying Stackry
خدمه متميزه لكن هناك تأخير في التغليف لكن ليس كثيرا
Very good service. It works. You buy things, they consolidate them for you, then fast reliable shipping.
Fast, efficient and slick service. Extremely happy and will definitely use again.
Stackry is a fantastic service that makes it really easy to buy products from the USA, consolidating packages into one with massive savings in postage cost!
Very clear workflow. It took only minutes to order on Amazon and ship to my US Adress. Thank you!
Can I at least make amendments for incoming customs import declaration
Very easy to use system, lets see if everything arrives correctly
Very helpful staff and overall no complaints about the process. Let's me ship with no issue.
All smooth and great though I wish the first promo code was directly given than through referral. Not sure if its because I did not apply it correctly and so I could not use it
All steps are good except that in a delivery option you are not adding Assyad Express which is widely used in I herb and in my country please add Assyad Express in the delivery option to the order sent to Oman
Overall good
But it takes time for the whole process to finish and ship. The only service I requested was consolidating one shipment and it took so long, what if I had multiple shipment and more shipments and service.
Always a pleasure to deal with Stackry. Fast, good service and no problems. Highly recommended.
On my last shipment you lost $772 worth of goods due to poor packaging.
Which cost me more in lost time. Your customer service was much better than DHL but at the end of the day I lost money. I hope this is a better experience than the last.
Hi Simon. We are very sorry you ran into an issue using our services. We do appreciate your feedback. I do not see where you spoke to client support regarding this issue. If you have time, we would love to revisit your last shipment, please email us at [email protected] Attention "Veronica". Thank you and have a great day ahead!
Really helpful customer service team, quick responses as first time! Very quick at alerting to when your parcel arrives and its weight. Consolidation saved me a lot! But being honest more expensive than I had imagined- next time I will order lighter items
ممتازه لكن تتاخرون شوي بتغليف الطلبات): ، بس يعطيكم العافيه
Shipping is too expensive, the shipping price for the last experience, slightly higher than the product itself. I wasn't aware from the beginning I wouldn't order it if I know that shipping price that much.
Hi Ahmed, Thank you for your review. We are very sorry to hear that you were not happy with the cost of our service. In looking at your shipment, we may have been able to save you on the shipping costs by using our repacking service. We can also reduce the size further by removing the shoe boxes for you. Next time, please reach out to client support for advice on how you may save. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
Nothing to complain. Wish the shipping charges could be cheaper..
Great first experience. Good timely support. Easy shipping process.
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
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Hi Saada! Thank you for your feedback. Very sorry you were not happy with our services. It appears Assyad Express does not ship internationally from the USA to Oman. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns and you will be helped by the best customer service team in the industry!