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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Consistent excellence.
September 11, 2023

Stackry have never let me down when providing their services. Any issues are dealt with rapidly and professionally with prompt and concise communication.

Date of experience: September 11, 2023
Oman
1 review
0 helpful votes
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الموقع جميل...
September 11, 2023

الموقع جميل...فقط يوجد رسايل بوجود بضاعة ممنوعة وجميع القطع بالحساب للمركبات

Date of experience: September 11, 2023
Oman
1 review
0 helpful votes
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The consolidation request took 3 days to be completed, and the price of final shipping after the consolidation is not much different from the retailer as this was the reason for trying Stackry

Date of experience: September 11, 2023
Oman
1 review
0 helpful votes
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خدمه متميزه لكن هناك تأخير في التغليف لكن ليس كثيرا

Date of experience: September 11, 2023
Saudi Arabia
1 review
0 helpful votes
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Very good service
September 11, 2023

Very good service. It works. You buy things, they consolidate them for you, then fast reliable shipping.

Date of experience: September 10, 2023
GB
1 review
0 helpful votes
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Amazing company!
September 10, 2023

Fast, efficient and slick service. Extremely happy and will definitely use again.

Date of experience: September 10, 2023
GB
1 review
0 helpful votes
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Stackry is a fantastic service that makes it really easy to buy products from the USA, consolidating packages into one with massive savings in postage cost!

Date of experience: September 10, 2023
NL
1 review
0 helpful votes
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Very clear workflow. It took only minutes to order on Amazon and ship to my US Adress. Thank you!

Date of experience: September 9, 2023
Malaysia
1 review
0 helpful votes
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Can I at least make amendments for incoming customs import declaration

Date of experience: September 8, 2023
Spain
1 review
0 helpful votes
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Very easy to use system, lets see if everything arrives correctly

Date of experience: September 8, 2023
Singapore
1 review
0 helpful votes
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Very helpful staff and overall no complaints about...
September 8, 2023
Updated review

Very helpful staff and overall no complaints about the process. Let's me ship with no issue.

Date of experience: September 8, 2023

All smooth and great though I wish the first promo...
February 16, 2023
Previous review

All smooth and great though I wish the first promo code was directly given than through referral. Not sure if its because I did not apply it correctly and so I could not use it

Date of experience: February 16, 2023
Oman
1 review
0 helpful votes
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All steps are good except that in a delivery option you are not adding Assyad Express which is widely used in I herb and in my country please add Assyad Express in the delivery option to the order sent to Oman

Date of experience: September 8, 2023
Judy G. Stackry Rep
over a year old

Hi Saada! Thank you for your feedback. Very sorry you were not happy with our services. It appears Assyad Express does not ship internationally from the USA to Oman. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns and you will be helped by the best customer service team in the industry!

Saudi Arabia
1 review
0 helpful votes
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Overall good
But it takes time for the whole process to finish and ship. The only service I requested was consolidating one shipment and it took so long, what if I had multiple shipment and more shipments and service.

Date of experience: September 8, 2023
Germany
2 reviews
0 helpful votes
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Always a pleasure to deal with Stackry
September 7, 2023

Always a pleasure to deal with Stackry. Fast, good service and no problems. Highly recommended.

Date of experience: September 7, 2023
Australia
1 review
0 helpful votes
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On my last shipment you lost $772 worth of goods due to poor packaging.
Which cost me more in lost time. Your customer service was much better than DHL but at the end of the day I lost money. I hope this is a better experience than the last.

Date of experience: September 6, 2023
Judy G. Stackry Rep
over a year old

Hi Simon. We are very sorry you ran into an issue using our services. We do appreciate your feedback. I do not see where you spoke to client support regarding this issue. If you have time, we would love to revisit your last shipment, please email us at [email protected] Attention "Veronica". Thank you and have a great day ahead!

GB
1 review
1 helpful vote
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Would use again
September 6, 2023

Really helpful customer service team, quick responses as first time! Very quick at alerting to when your parcel arrives and its weight. Consolidation saved me a lot! But being honest more expensive than I had imagined- next time I will order lighter items

Date of experience: September 6, 2023
Saudi Arabia
1 review
0 helpful votes
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ممتازه لكن تتاخرون شوي بتغليف الطلبات): ، بس يعطيكم العافيه

Date of experience: September 6, 2023
AE
1 review
0 helpful votes
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Very expensive
October 6, 2023

Shipping is too expensive, the shipping price for the last experience, slightly higher than the product itself. I wasn't aware from the beginning I wouldn't order it if I know that shipping price that much.

Date of experience: September 6, 2023
Judy G. Stackry Rep
over a year old

Hi Ahmed, Thank you for your review. We are very sorry to hear that you were not happy with the cost of our service. In looking at your shipment, we may have been able to save you on the shipping costs by using our repacking service. We can also reduce the size further by removing the shoe boxes for you. Next time, please reach out to client support for advice on how you may save. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.

India
1 review
0 helpful votes
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Nothing to complain..
September 6, 2023
Updated review

Nothing to complain. Wish the shipping charges could be cheaper..

Date of experience: September 6, 2023

Great service
January 5, 2021
Previous review

Great service

Date of experience: January 5, 2021
California
1 review
0 helpful votes
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Great first experience
September 6, 2023

Great first experience. Good timely support. Easy shipping process.

Date of experience: September 6, 2023