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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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00000000
March 10, 2024

*******----

Date of experience: February 28, 2024
Judy G. Stackry Rep
over a year old

Hi Linda. Thank you for your review. I am sorry to hear that you were not happy with our service. We would like to investigate the issue further. Please email us at [email protected] attention to "Veronica” Thank you, and I hope you have a nice day ahead.

Australia
1 review
0 helpful votes
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Very impressed
February 29, 2024

Very impressed - will recommend you guys to all my friends

Date of experience: February 28, 2024
Oman
1 review
0 helpful votes
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A good service yet the shipping rates are a bit on the high side

Date of experience: February 27, 2024
India
1 review
0 helpful votes
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Stackry is good enough for online shopping and retailers shopping in usa.

Date of experience: February 26, 2024
Saudi Arabia
1 review
0 helpful votes
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Smooth transactions and helpful team
February 26, 2024
Updated review

Smooth transactions and helpful team. If the consolidation process can be faster, the experience will be amazing, but overall I am satisfied and highly recommend Stackry

Date of experience: February 26, 2024
Judy G. Stackry Rep
over a year old

Hi Ahmed. Thank you so much for taking the time to give us a review✔✔✔. We really appreciate your business and feedback.


Extremely very good process
June 8, 2022
Previous review

Extremely very good process

Date of experience: June 8, 2022

Thank you Charles!
February 25, 2021
Previous review

Thank you Charles!

Date of experience: February 25, 2021
Germany
1 review
0 helpful votes
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Thank you very much for your service!
February 24, 2024

Thank you very much for your service! There have always been items that I've wanted to have but wasn't able to due to my place of residence. The explanations for every step are very clear and easy to follow, would definitely use again!

Date of experience: February 24, 2024
GB
1 review
0 helpful votes
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My first time using this service
February 23, 2024

My first time using this service. So easy to navigate dashboard. Well impressed. Def will do more shopping with ease

Date of experience: February 23, 2024
Angola
1 review
0 helpful votes
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The system is very easy to use and the team very efficient on getting the package ready for shipping. Very good experience indeed!

Date of experience: February 21, 2024
New York
1 review
0 helpful votes
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So far my experience has been really good, customer service was quick and useful

Date of experience: February 20, 2024
GB
1 review
0 helpful votes
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Fantastic service
February 21, 2024

It's the first time I've used Stackry, and did have a few reservations, however totally unfounded and my item arrived from them in 7 days, perfect, would definitely use them again and recommend anyone wanting items from USA to use their services

Date of experience: February 20, 2024
Judy G. Stackry Rep
over a year old

Thank you Gordon for your review! We appreciate your time and feedback. ❤️

Australia
1 review
0 helpful votes
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For a first-time user, the system was reasonably intuitive.

Date of experience: February 19, 2024
Canada
1 review
0 helpful votes
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Didn't think it would cost this much to ship. Never again

Date of experience: February 16, 2024
Judy G. Stackry Rep
over a year old

Hi Alex-Andrea. Thank you for your honest review. We are very sorry to hear that you were not happy with the cost of our service. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. Something to note, Stackry does not charge any membership or receiving fees and offers free storage on any package for 45 days, not to mention 0% state sales tax on every package shipped to our warehouse. Stackry prides itself on transparency (no hidden fees!) and world class service. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.

Kuwait
1 review
0 helpful votes
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افضل شركه تعاملت معاها
شكراا لكم من القلب

Date of experience: February 16, 2024
France
1 review
0 helpful votes
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Really amazing service!
February 16, 2024

Really amazing service! Im super happy how smooth everything went so far.

Date of experience: February 16, 2024
Saudi Arabia
1 review
0 helpful votes
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I was charged extra for special service to click photos and I didn't receive them as well

Date of experience: February 15, 2024
Judy G. Stackry Rep
over a year old

Hi Hamza. Thank you for your feedback. Sorry for the trouble you encountered using our service. Stackry charges a small fee to photograph the contents of a package. Upon review, I see a photograph was taken. Please chat or email us at [email protected] for assistance and you’ll be helped by the best customer service team in the industry. Thank you and have a great day ahead!

France
1 review
0 helpful votes
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Great service, great communication, can't fault it at all

Date of experience: February 15, 2024
Malaysia
1 review
0 helpful votes
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Error message did not state what was wrong. But customer service was quick to rectify. Thanks!

Date of experience: February 13, 2024
Saudi Arabia
1 review
0 helpful votes
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موقع ebay الذي قمت بالطلب منه اخبرني بانه اوجد صعوبة في تسليم الطرد لتساكري
والملاحظة الأخرى هي ارتفاع أجور الشحن مبالغ فيها جداً

Date of experience: February 13, 2024
Saudi Arabia
1 review
0 helpful votes
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Perfect, easy to use
February 9, 2024

Perfect, easy to use. Thank you for your hard work.

Date of experience: February 9, 2024
Mexico
1 review
0 helpful votes
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A little more expensive than I thought. But the experience was great.

Date of experience: February 9, 2024