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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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A good service yet the shipping rates are a bit on the high side
Stackry is good enough for online shopping and retailers shopping in usa.
Smooth transactions and helpful team. If the consolidation process can be faster, the experience will be amazing, but overall I am satisfied and highly recommend Stackry
Hi Ahmed. Thank you so much for taking the time to give us a review✔✔✔. We really appreciate your business and feedback.
Thank you very much for your service! There have always been items that I've wanted to have but wasn't able to due to my place of residence. The explanations for every step are very clear and easy to follow, would definitely use again!
My first time using this service. So easy to navigate dashboard. Well impressed. Def will do more shopping with ease
The system is very easy to use and the team very efficient on getting the package ready for shipping. Very good experience indeed!
So far my experience has been really good, customer service was quick and useful
It's the first time I've used Stackry, and did have a few reservations, however totally unfounded and my item arrived from them in 7 days, perfect, would definitely use them again and recommend anyone wanting items from USA to use their services
Thank you Gordon for your review! We appreciate your time and feedback. ❤️
For a first-time user, the system was reasonably intuitive.
Didn't think it would cost this much to ship. Never again
Hi Alex-Andrea. Thank you for your honest review. We are very sorry to hear that you were not happy with the cost of our service. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. Something to note, Stackry does not charge any membership or receiving fees and offers free storage on any package for 45 days, not to mention 0% state sales tax on every package shipped to our warehouse. Stackry prides itself on transparency (no hidden fees!) and world class service. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
Really amazing service! Im super happy how smooth everything went so far.
I was charged extra for special service to click photos and I didn't receive them as well
Hi Hamza. Thank you for your feedback. Sorry for the trouble you encountered using our service. Stackry charges a small fee to photograph the contents of a package. Upon review, I see a photograph was taken. Please chat or email us at [email protected] for assistance and you’ll be helped by the best customer service team in the industry. Thank you and have a great day ahead!
Great service, great communication, can't fault it at all
Error message did not state what was wrong. But customer service was quick to rectify. Thanks!
موقع ebay الذي قمت بالطلب منه اخبرني بانه اوجد صعوبة في تسليم الطرد لتساكري
والملاحظة الأخرى هي ارتفاع أجور الشحن مبالغ فيها جداً
Perfect, easy to use. Thank you for your hard work.
A little more expensive than I thought. But the experience was great.
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
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Hi Linda. Thank you for your review. I am sorry to hear that you were not happy with our service. We would like to investigate the issue further. Please email us at [email protected] attention to "Veronica” Thank you, and I hope you have a nice day ahead.