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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Jean B.
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Shipped 26 Oct, received in Australia on 9 November. I enjoyed tracking the parcel and when it arrived on my doorstep - glee! Perfectly packaged with care and thought (items wrapped and sealed if spillable). I couldn't be happier. Will definitely use Stackry again and again. Thank you for your outstanding service and responsiveness.

Date of experience: November 9, 2017
Pakistan
1 review
0 helpful votes
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Hay Guys, Many out of you are looking to get rid of International Shopping restriction. And You may know other companies also. But Stackry is beating all of them day by day. Their services are more then your expectations.
- Fast Communication and Notices about your parcels arrived in your BOX.
-Pictures. Clear details. And very user friendly steps
- Offcourse they have almost 7-9 Shipping Options. DHL, FED-EX, UPS, Express courier, FedEx economy,
-Cheap International Shipping Charges
-Package Insured
-Package Tracking

In Short. They are best

Date of experience: November 7, 2017
Canada
1 review
0 helpful votes
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How Do You Spell Pros
October 3, 2017

These guys are really good at what they do. Stackry consolidated 6 boxes into one and only needed 36 hours to get the whole shipment into my hands in British Columbia in pristine condition, all for a reasonable price. Thank-you very much.

Date of experience: October 2, 2017
KR
1 review
0 helpful votes
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Perfect consolidating and fast shipping
September 29, 2017

We are so thrilled with Stackry.
Our packages were consolidated perfectly and shipping was faster than we expected. We have chosen the right company for our needs.

Date of experience: September 26, 2017
Australia
1 review
2 helpful votes
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I did extensive research on reviews before choosing Stackry for our redirecting shipping needs. I have a international parcel delivered 2 months with Stackry. Excellent service, every time. The Stackry team ensures all my Australian customs paperwork that I supply (in advance) is attached to my parcels prior to shipment and my parcels have arrived (hassle free) within a few days, every time. Shipping from USA isn't cheap but Stackry provides excellent service and deals in shipping that are cheaper than going direct to couriers so I'm happy. Stackry is my one-stop-locker that makes it possible for me to access health product brand choices that are simply not available in Australia. Now I don't have to feel disappointed when I find a brilliant product that does not ship outside of USA because I know I can still ship it over with Stackry if I want to. The Stackry staff are always extremely polite and helpful and Vince patiently walked me through the entire process when I first joined. Their shipping calculator makes it so easy for me to plan my budget. It's honestly the one service I would not experiment with or change because Stackry has proved to me that I get what I paid for, namely: consistently reliable and excellent service. Thanks Stackry team.

Date of experience: September 20, 2017
AE
1 review
1 helpful vote
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Stackry is the best at what they do!
September 18, 2017

I have been forwarding shipments from the US to where I live in Dubai for over 6 years. I have tried so many shipment forwarding services, but none comes even close to Stackry. They are there for you whenever you have a special need and are just an email or a phone call away. Top service. That's it.

Date of experience: September 15, 2017
South Africa
1 review
2 helpful votes
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Great Service
September 1, 2017

Excellent customer service and communication. Shipment was sent out on the same day it was delivered to the warehouse. No complaints whatsoever.

Date of experience: August 31, 2017
Ohio
1 review
0 helpful votes
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Very good experience with Stackry
August 26, 2017

When i found stackry and wanted to have my first experience with them. I was really worried because I heard lot of people always complaining in case parcel forwarder companies. They lost their parcels or got them damaged.
I can assure you they will do everything you need to lower your cost and secure your parcels.

It worths to try them at least for one time.

Date of experience: August 23, 2017
Poland
1 review
10 helpful votes
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WARNING! BE CAREFUL WITH STACKRY! I'm owner european company since 9 years and I'm using couple forwarder services in USA. Couple times I send also via Stackry and send to official company address which is very easy to confirm on european comission website. Today I received email from Stackry support who asked about scans of my ID documents. This is highly restricted in my country and for security reason I never do this. I really don't know for what they asked for this. I paid from official company paypal addres, send to official, register EU Company address, so for what my ID scans? I refused sending scans and now they disabled my account. I suspect that they are trying to infiltrate the information in a hidden purpose, so my recommendation is to be careful with something like this and NEVER send scans of your documents. Companies could use them in many strange purpose and NEVER believe companies about their security procedures.

Date of experience: August 23, 2017
Sean V. — Stackry Rep
over a year old

Hi Mark,
I am sorry you were unhappy with our resolution, but you signed up with the name "John Ranking" and admitted to us numerous times that was a fake name. This breaks our terms and conditions, which you agreed upon when signing up with our services. Because of using a fake name, our security team needed verification for who you are. We don't ask for pictures or IDs for any other reason other than to verify you are who you say you are. You are free to cover up any private information on your IDs when sending them over. You choose not to provide any photos or IDs. Even up until now, we still don't know your real name or identity. We have an A+ ratting with the Better Business Bureau, and follow professional thought out security measures to protect ourselves against fraudulent activity. We are sorry you were not happy with our resolution, but hope you understand clearly how and why we came to this decision.

Thank You

Nigeria
1 review
0 helpful votes
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Low shipping prices, fast consolidation done in matter of hours compared to days at other mail forwarder. Prompt responses from customer service.

Date of experience: July 27, 2017
Slovenia
1 review
1 helpful vote
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Perfect service
July 24, 2017

I had several experiences with several different providers of U.S. Address. This is by far the best. Customer service is perfect! You have 45 days of free storage.

Date of experience: July 21, 2017
Saudi Arabia
1 review
0 helpful votes
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Stackry Great Customer service
July 12, 2017

I've been using Stackry for a long time now, the best shipping forwarder out there in USA, your packages can reach everywhere in the Globe, Great Customer services team (Vincent, Veronica...)

Try them, you will not regret that

Date of experience: July 10, 2017
Norway
1 review
1 helpful vote
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Excellent service!
June 27, 2017

Customer service advisor Ann Miller at Stackry was very helpful, friendly and professional. Thank you very much.

Date of experience: June 23, 2017
Saudi Arabia
1 review
2 helpful votes
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What more can you ask for. I have been a customer for the past 2 years and never looked elsewhere. I get the best service and shipping rate at stackry that I recommended to everyone I know. If you are not sure which service to give a shot, try stackry and you will be glad you did.

Date of experience: June 22, 2017
GB
1 review
3 helpful votes
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Awesome service every time.
June 22, 2017

I have used stackry twice now for shipping bulky items from the US to the UK and the service has been exceptional both times. I highly recommend them.

Date of experience: June 21, 2017
AE
1 review
1 helpful vote
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Excellent Service
June 21, 2017

Here I would like to mention and commend that I used Stackry for the first time with many doubts and concerns. However, as the process started my doubts and concerns vanished. They are true professional and their communication is clear, easy and fast.
Once I received my parcel which I consolidated to save shipping cost, I was not expecting that they packed my fragile stuffs securely and each item were packed securely.
Definitely I will use there service again.

Date of experience: June 21, 2017
India
1 review
2 helpful votes
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Excellent customer service
June 22, 2017

Well this is the only place you can have a peace of mind while shopping and shipping they are just wonderful at their work and with their timely responses

Date of experience: June 20, 2017
Australia
1 review
5 helpful votes
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First time using stackry and wasn't to sure what to expect, but that changed VERY quickly!
From my 1st of 4 packages been sent to them they always kept me informed when they arrived and also when my packages were approaching the 45 day free period.
Easy and super fast consolidation through using their super simple website. My consolidated package was put into a smaller box to save on postage, I then got to choose from a list of freight companies (DHL international express, Fedex etc) then shipped to me in Australia which only took just 4 Days! That's bloody GOLD mate... you're a ripper of a company.
I will definitely be doing more business through you blokes, and I Definitely with a capital D Recommend these Stackry bunch to ANYONE! I'm a very happy camper, time for a beer... Cheers Stackry I'll drink 3 for you

Date of experience: June 20, 2017
Bahrain
1 review
0 helpful votes
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The best of best
June 15, 2017

I'm just tried my second shipment with stackry. And I'm more than glad and happy with this great company. My order was away 50 orders up of my mine. But it prepared and shipped to my home in 2 days.
I recommend stackry for everyone. Perfect customer service. And perfect service at all. They earn my respect too early.
Hope all the best for you

Date of experience: June 14, 2017
Australia
1 review
0 helpful votes
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Stackry Goes the Extra Mile
June 4, 2017

I can tell you that all the transactions I have had from this company has been superb. They keep you informed all the way and the products arrive very fast. I can not speak more highly of Stackry and would recomend them to all my friends as I have done

Date of experience: June 1, 2017